Shane's Rib Shack

4891 Old York Rd, Rock Hill
(803) 327-7000

Recent Reviews

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Melinda Charbonneau

Great bbq ribs

Atmosphere: 5

Food: 5

Service: 5

Jo Ann Rowland

Good food

Atmosphere: 5

Food: 5

Service: 5

Michelle Nelson

This is my 2nd time and the experience was great! The manager Dynasty was amazing! I couldn’t decide what to get and she patient and informative!

Atmosphere: 5

Food: 5

Service: 5

Donna

Manager i assume was very unprofessional. Food was Luke warm at best tables all sticky. Drove 30 min to try this place. I have never been so disappointed

Atmosphere: 1

Food: 1

Service: 1

Don Owens

Great food nice serving size

Atmosphere: 5

Food: 5

Service: 5

Crystal Lambert

It started off ok. I asked for plain ribs, well they brought them with sauce on them. The ones they brought back out was hard. So half the meat was still on the bone. They asked how they were I let them know they were hard. He said he would get the manager but they never came. I wasn't asking for anything for free I just wanted to let them know. They had messed it up twice I wasn't gonna let them do it a third time. I placed a to-go order and asked them to make sure they didn't give me a hard burger. I walked off back to my seat, and went back up to ask a question and they were in the back talking junk. The girl looked surprised when she came out but I heard. I also gave them a chance to address me face to face but she went back to the kitchen. This is the first time I've ever had a problem with this place. Just do better.

Atmosphere: 3

Food: 1

Service: 3

Rob Butler

I thought I had me a best wing spot in RH...I was wrong. I now have a new one. The smoked wings were ABSOLUTELY AMAZING! I'll definitely be back.

Terence Smith

The food was very good. The service was excellent. The price was reasonable. We had barbecue chopped pork platters and enjoyed them. They offered a large selection of sides and sauce .

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Okra and Baked Beans, Pulled Pork Plate, Coleslaw

Kelly M

Service was good. I got the chicken sandwich and mannn that thing was hard and dry!! My gma got the pulled BBQ. She wasn't a fan either. Was dry and didn't give much on the portions. I doubt we'll come back here.

Atmosphere: 2

Food: 1

Service: 5

Jordan Wade

I went and picked up food for my work when I walked in dude at the front was in a bad mood I got a burger with everything on it and it only had burger and cheese really small patty I had like 10 fries and my other coworkers got no celery and nothing right

Atmosphere: 4

Food: 1

Service: 1

Ron Johnson

Unfortunately I have to write a bad review. My wife and I went into the location in Rock hill and found the employees sitting in the floor behind the counter. They never said hello or anything to acknowledge us. It was like we had inconvenienced them. The menu was limited to things not being available. No tea, no hamburgers and other items out. This was my worst experience in this location and we often eat here. I can assure you I will never return to this business. I just hope this gets some attention because the food is usually really good. This occurred on the 11/17/2024 at 7pm.

Atmosphere: 1

Food: 3

Service: 1

Rae Bell

Always great service, food, and atmosphere!! Hubby and me love coming here!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Shaniac

Christopher Stovall

Wings were terrible. One of the worst smoked wings I ever ate. Taste like cooked with no season and rubbed in bbq once it was cooked already.

Atmosphere: 4

Food: 1

Service: 2

Tammy Christensen Walker

The ribs were burnt to the point of charcoal.

Food: 1

Christie Benoit

Shane’s Ribshack in Newport, SC has really gone downhill. This is the 3rd time we’ve eaten here in the last month, where the food and service are awful. We didn’t receive several items in our order that we paid for, and were told they weren’t making anymore Mac n cheese, grilled chicken tenders for the night. This was 2 hours before they close. Also, no sweet tea made and the girl offered to brew some, only to complain loudly to her co worker about having to do so. There was something slimy dripping/hanging from the tea urn as well, that I overheard several comments about from other customers. See attached photo.

Atmosphere: 1

Food: 1

Service: 1

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