Horrible service; staff were gathered at front near registers discussing personal topics and not engaging with customers. Xochi was very unprofessional and lacked customer service skills.
natasha
I’ve ordered here for almost a year. For the past couple months, the drinks and service have been so slacked that I’d rather order my second cup of coffee by my house and drink it cold at work. Travelers are always filled with grounds and they give you no cups or condiments. When asked for cups, they gave us two cups and one was dirty with like liquid sugar and a stirrer in it. They refuse refunds and tell you to go thru the app which IYKYK. Crap is too expensive to expect a repeat customer at the quality they dish out.
Atmosphere: 2
Food: 1
Service: 1
Holly Hill
I have been going to this store for I know at least 4 years and I go everyday! I’m greeted every morning by name and they know exactly how I like my drink!! Alexx is awesome and so is the manager!! I will continue to keep going!!
Atmosphere: 5
Food: 5
Service: 5
L G
Little confused. I ordered an iced Longdon fog tea and was told they couldn’t make it even though it’s on your menu ? I’ve never had an issue at any other Starbucks before but when I asked about it the girl making was rude and told me she couldn’t make it. I understand she was busy but if it’s on the Starbucks menu to be able to make wouldn’t you be able to make it ? Had an attitude and threw the drink into a smaller cup then what I paid for .
Service: 2
Boyd Mcswain
It's another Starbucks same as the other otherone.
Atmosphere: 2
Food: 3
Service: 4
Susan Y. Cameron
Hooked but must stop!!!
James pruitt
Loved it!
Atmosphere: 5
Food: 5
Service: 5
C Marsh
Slow service. Unfortunately, I was ignored by the barista as she caught up on window orders. I stood 11 minutes waiting on a mocha at the counter. Disappointing. Politeness can go a long way.
Atmosphere: 3
Food: 4
Service: 3
Giovanna17
Drive-thru line tends to be slow. The coffee tastes fine though.
Atmosphere: 4
Food: 5
Service: 2
Elizabeth Govea
Great service at this location, very friendly the lady that give me my ice pumkin coffee.
Horrible service; staff were gathered at front near registers discussing personal topics and not engaging with customers. Xochi was very unprofessional and lacked customer service skills.
I’ve ordered here for almost a year. For the past couple months, the drinks and service have been so slacked that I’d rather order my second cup of coffee by my house and drink it cold at work. Travelers are always filled with grounds and they give you no cups or condiments. When asked for cups, they gave us two cups and one was dirty with like liquid sugar and a stirrer in it. They refuse refunds and tell you to go thru the app which IYKYK. Crap is too expensive to expect a repeat customer at the quality they dish out.
Atmosphere: 2
Food: 1
Service: 1
I have been going to this store for I know at least 4 years and I go everyday! I’m greeted every morning by name and they know exactly how I like my drink!! Alexx is awesome and so is the manager!! I will continue to keep going!!
Atmosphere: 5
Food: 5
Service: 5
Little confused. I ordered an iced Longdon fog tea and was told they couldn’t make it even though it’s on your menu ? I’ve never had an issue at any other Starbucks before but when I asked about it the girl making was rude and told me she couldn’t make it. I understand she was busy but if it’s on the Starbucks menu to be able to make wouldn’t you be able to make it ? Had an attitude and threw the drink into a smaller cup then what I paid for .
Service: 2
It's another Starbucks same as the other otherone.
Atmosphere: 2
Food: 3
Service: 4
Hooked but must stop!!!
Loved it!
Atmosphere: 5
Food: 5
Service: 5
Slow service. Unfortunately, I was ignored by the barista as she caught up on window orders. I stood 11 minutes waiting on a mocha at the counter. Disappointing. Politeness can go a long way.
Atmosphere: 3
Food: 4
Service: 3
Drive-thru line tends to be slow. The coffee tastes fine though.
Atmosphere: 4
Food: 5
Service: 2
Great service at this location, very friendly the lady that give me my ice pumkin coffee.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the staff, however more priority should be placed on the walk ins and not the drive thru.
Atmosphere: 3
Food: 3
Service: 4
Rude staff, and often the store is closed but still accepts mobile orders
Drive thru goes pretty
Service: 4
Recommended dishes: Vanilla Frappe, Frappuccino
Great coffee. Tasty pastries, especially the pumpkin bread.
Atmosphere: 3
Food: 4
Service: 4
Good service
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