Taco Bell
532 John Ross Pkwy, Rock Hill
(803) 327-0495
Recent Reviews
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I just had a very bad experience at this location. Dec 11 2025 around 7PM you can see me come in on security cameras and see whole interaction, I have hoodie on with a fuzzy hat on under it. I went in to get some food to go. I went to kiosk and orders Creamy Chipotle Burrito, Nacho Fries, Dragon Fruit drink and cinnamon twist. After paying I waited the black guy doing drive through came over to give me my drink but put 2 empty cups on counter and said we are out of Dragon fruit then I said I'll just do a soda, he said were our of all so drinks we have sweet and unsweet tea, I said ok I'll just do sweet tea then but what about price difference I paid for Dragon fruit drink it's. A dollar more than Sweet tea...he went on and on saying over and over we don't have soda I said I know you said that I just want the dollar difference because the dragon fruit drink is which is a dollar more than the sweet tea I had to get because you had not dragon fruit or sodas.. He was very rude and dismissive and then talked to the other workers about me(not wanting to help me but talking about me saying I told him we are out of sodas now he wants a dollar). Noone of the workers in there wanted to help me and after I waited for a while at the counter one of the girls finally came up and got a dollar (the price difference) from the register and gave it to me...she had this disgusted look on her face, and she didn't say sorry or any kind of apology or nothing just absolute rude and even ignored me after I told her thank you...this is absolutely disgusting behavior from those 2 and the whole crew in there. As I customer I feel dismissed and disrespected by the workers there. The fact noone even bothers to say anything from the beginning when I came in and was ordering from kiosk... A simple were out of sodas just have tea would have been enough but they was rude to me the entire time. The food was good but the service was so bad and they was so rude that it ruined everything for me. It brings everything my whole experience down. I have never felt so unwelcome, I come to this location semi regularly but because of this service and being treated as unwelcomex dismissed and blatant rudeness from the workers, all this disrespect and rudeness over $1 price difference for what I paid for vs. what I got...the.worlers handled this very poorly and I probably won't come back to this location.
Atmosphere: 2
Food: 3
Service: 1
Please stop using AI and just employ real actual people to work at your restaurant.
Atmosphere: 1
Food: 5
Service: 1
Haha very funny. So you poke a hole at the bottom of my soda so it can leak. You guys must be bored.
This warrants a full review of every menu item with photos and descriptions of the food. Enjoy the audit.
Actually I'm going to the city of Rock Hill. I'm not sure if it was a needle puncture. If so what was injected in that drink?
Atmosphere: 1
Food: 3
Service: 1
Staff was great, food was good,keep up the good work. 👍
Atmosphere: 5
Food: 5
Service: 5
Needs work on the cantina bowls...real skimpy on ingredients....
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Cantina Chicken Bowl
Gabe was so helpful in the drive thru always held a smile will return again for good service like this!!
Atmosphere: 5
Food: 3
Service: 5
So I frequent this location often, and it use to be REALLY well run but the new staff they have are ruining it. Tonight I was in and the lady working is swearing up a storm yelling with her friends who came to visit her. I go to leave cause it wasn't comfortable being around and the moment I open the door I am hit with a strong stench of weed. There was a employee sitting on the ground in front of the door openly getting high.
Hate to say it cause there are a FEW good employees left here but not enough to save this place
Atmosphere: 1
Food: 3
Service: 1
They were super busy and still got the food out so fast. They were also super nice
Atmosphere: 5
Food: 5
Service: 5
Fast and good food
Atmosphere: 5
Food: 5
Service: 5
Very clean environment and pleasant staff
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
This location has always been on point with almost perfection in all my orders. They even separate the veggie items from the rest as I order Vegan items from the menu. Great service and friendly crew.
Atmosphere: 4
Food: 5
Service: 5
The food is fine, but have fun being understood talking to the drive through computer, then answering its 10 different questions about order add-ons before it will place the order. Ordering inside is also annoying. You have to navigate all the menus on the order kiosk to find what you want instead of just asking for it, then skip through several questions about order add-ons before you can pay. I'm sick of this crap, I won't be coming back anytime soon.
Atmosphere: 1
Food: 4
Service: 1
Ok for quick bites on Budget.
Atmosphere: 3
Food: 4
Service: 3
Would have been a 5 star but computer took order and missed some modifications i wanted.
Atmosphere: 5
Food: 5
Service: 4
Ordered three of the 7$ taco boxes. Was told there were no more boxes so I assumed they would be bagged individually but it was all thrown in one big bag, not a big deal just mildly annoying. Get home to check out the food and all the nacho chips are crushed, the chalupas were cold to where it seemed like they were never warmed up in the first place, zero chicken on them just lettuce sour cream and cheese. Burritos sucked tacos sucked it all sucked. Absolute dogshit today do better.
Atmosphere: 1
Food: 1
Service: 1
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