Arby's

1300 Burke Rd, St Matthews
(803) 874-2244

Recent Reviews

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kcooper2001

I went through the drive thru so I won’t rate the atmosphere, but the girl at the window was super nice!!

Parking: Plenty of spaces not a bad walk

Wheelchair accessibility: Yes

Food: 5

Service: 5

Recommended dishes: Curly Fries and Jalapeno Poppers, A Greek Gyro

Emma Sheehan

This is the worst Arby’s I’ve ever went to, we had to repeat our order multiple times and when we get the food my sandwich was made completely wrong, I’d asked for peppercorn ranch on the sandwich instead of honey mustard and when I get my sandwich there’s a slip that says the changes but I go to open it up and it’s covered in honey mustard and it’s extremely sloppy. I work fast food and I’d never give someone food like that. And on top of that I got no replacement because instead of replacing it after I called and sent my husband in they told him to lower his voice and were extremely unprofessional handling the situation. I’m calling in the morning because I spent 23$ on food I didn’t even get to eat. And on top of that they messed up our sauces for our mozzarella sticks. Truly disappointing and disgusting, it’s not that hard to work at a fast food place and not mess simple orders up. Get your shit together

Atmosphere: 1

Food: 1

Service: 1

Ruslan Chopenko

Mainly I order Gyro and curly fries.. it was great!!!

Atmosphere: 5

Food: 5

Service: 5

Angela Green

The staff was arguing with each other while fixing my food. This was abnormal.

Atmosphere: 1

Food: 4

Service: 1

Matt D

Rude old food closes lobby early

Atmosphere: 1

Food: 1

Service: 1

R Litton

I don’t know what’s happened to Arby’s. Their food is not good. I got a beef and cheddar and it ended almost made me gag. The meat taste old I wouldn’t eat here again.

Atmosphere: 1

Food: 1

Service: 1

Mike Chaffin

Ok for how busy

Atmosphere: 3

Food: 4

Service: 3

Amanda Davis

Ordered the French dip sandwich and curly fries. Curly fries cold and tough and the French dip sandwich was started with cold ajou sauce. Not to mention my shake was not well mixed and all I got was bitter jamocha from the bottom of the cup. After you work a long 12-hour shift the last thing you want is a sucky dinner.

Went again 9/19/24
Arrived at 710 am and there was someone there. But stated it wasn't time for them to open. Well they open at 7. apparently they were just lazy and didn't want to work. this is getting to the point they just need to find somewhere else to be in that building because Arby's always blows in customer service is not the best. if they weren't ready because they were short-staffed that's the excuse they should have used not that it's not time for us to open. Google says 6:00 a.m. but they really don't open up until 7:00.

Roy Flaugher

Decent place and food was good

Atmosphere: 3

Food: 4

Service: 4

Mike Spearman

Okay for a road stop.

Atmosphere: 3

Food: 3

Service: 3

Dwain Snow

Does a good job

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries and Jalapeno Poppers

Chrissy Flynn

Staff was friendly and all smiles. The food was good and the place was clean

Atmosphere: 5

Food: 5

Service: 5

Michael Dew

Worst service at a fast food restaurant I’ve ever received

Atmosphere: 1

Food: 1

Service: 1

Billy Erickson

One of the best Arby’s my family has been to. We were traveling this past Fourth of July and stopped here. It was very busy, but the staff at the drive-through were super friendly and the food was excellent. My daughter still talks about how good it was.

Amy Michelle Williams

Drive

Food: 5

Service: 4

Recommended dishes: Curly Fries and Jalapeno Poppers

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