Employees talked among themselves, paying no attention to customer. We were the only ones waiting. Said our name, when I asked which was which, she said it's on them. Never said have a good day or anything. The Carmel macchiato tasted like water. Had no taste. Would not recommend this Starbucks
Atmosphere: 2
Service: 2
Madison Reid
Pulled up at 9:45 from traveling and the doors were locked and closed. However the closing time states 10. And the workers looked at me outside the door and did not approach. Rude customer service. Do not have your time set to 10 if you are gonna have the store closed before. False advertising. Will not stop here again
Atmosphere: 1
Food: 1
Service: 1
Ellen Paulson
Drinks are good, but the bathroom is so dirty and old. The price of the coffee should fund a new sink, clean floors and stocked paper goods.
Atmosphere: 1
Food: 4
Service: 4
Andrae Walker
Been here before, but not as early in the morning. The service was quick and my coffee was made just the way I like it.
Atmosphere: 5
Food: 5
Service: 5
Chavis Harlow
30 minutes in a drive thru is crazy, I think they are hiring employees from McDonald's down the road..
Barbra Robinson
I normally enjoy visiting Starbucks, but I was really disappointed with my experience today. When I came in, it was clear that one employee, Tyler, was doing everything he could to keep things running — taking orders, making drinks, and trying to stay on top of the rush. Meanwhile, two other employees were standing around on their phones and not offering any help at all.
It was frustrating to watch, because Tyler was clearly working hard and doing his best under pressure, but he was left on his own. The store should make sure all employees are supporting each other, not leaving the workload to one person. I want to acknowledge Tyler’s effort, but also point out that the rest of the team was unprofessional.
Atmosphere: 2
Food: 2
Service: 3
Greg Sutphin
Always good. You know you’ll get a great cup of coffee or caffeine concoction.
Atmosphere: 5
Food: 4
Service: 5
Alice Rodrigo
I came here at 6am cause I was staying at The Best Western. I didn't think to take pics cause it was raining and dark outside. They made my Fresh Brewed Coffee just right. I'd definitely come again. I didn't have any food here cause my hotel was serving free breakfast.
Atmosphere: 5
Service: 4
D A Vell
Restrooms and counters were filthy and I had to ask for my 3rd drink after they gave it to someone else. It was mobile order and my name was on it. Girl said she was calling out names. She wasn't. Should've waited for the next exit.
Nice atmosphere Made mistake on both drinks we order but they fixed it as soon as we talk to the staff.
Atmosphere: 5
Food: 4
Service: 4
irinutsa85
Since we were on a roadtrip, my family and I decided to stop at this Starbucks to order some drinks and pastries. Part of the order was two caramel frappucinos and two regular coffees. Apparently there was some miscommunication because they only made one of each, which forced us to seperately order the other two drinks we were missing. Due to this, the atmosphere was already tense and the baristas seemed pissed off, meaning that my family had to repeatedly ask several times for the order to finally be brought out. When asked about the coffee, the barista brought out the coffee from a side counter as if she'd set it there just waiting for us to ask again instead of simply putting it on the counter. It took 25 whole minutes to make a regular coffee all while the manager did absolutely nothing despite witnessing the situation. My family even specifically asked the manager herself for our order, and upon taking it, she all but disappeared into the back room and neglected to make the order until we had to remind once again, to make it. Nobody apologized, rather giggling and talking amongst themselves with pointed looks in our direction. Overall, this was easily the worst service Ive ever recieved at a Starbucks and the interaction ruined my day.
Atmosphere: 1
Service: 1
Cristian Bors
We make an order, and the girls making the food forget to ring in some coffee. Thats fine, we put another order in for the missing drinks. One of them was made, but the other coffee took like 45 minutes and repeated asking for where it was. In the end, we ask for it and it was given to us, but the coffee was literally sitting finished on a machine. They were basically neglecting it.
Service: 1
Buckeye Girl
Says they close at 10. Needed coffee as I have been driving for a while, pulled up at 9:40 and the doors are locked and drive thru says they are closed. Ridiculous.
Best customer service 👍
Atmosphere: 5
Food: 5
Service: 5
Employees talked among themselves, paying no attention to customer. We were the only ones waiting. Said our name, when I asked which was which, she said it's on them. Never said have a good day or anything. The Carmel macchiato tasted like water. Had no taste. Would not recommend this Starbucks
Atmosphere: 2
Service: 2
Pulled up at 9:45 from traveling and the doors were locked and closed. However the closing time states 10. And the workers looked at me outside the door and did not approach. Rude customer service. Do not have your time set to 10 if you are gonna have the store closed before. False advertising. Will not stop here again
Atmosphere: 1
Food: 1
Service: 1
Drinks are good, but the bathroom is so dirty and old. The price of the coffee should fund a new sink, clean floors and stocked paper goods.
Atmosphere: 1
Food: 4
Service: 4
Been here before, but not as early in the morning. The service was quick and my coffee was made just the way I like it.
Atmosphere: 5
Food: 5
Service: 5
30 minutes in a drive thru is crazy, I think they are hiring employees from McDonald's down the road..
I normally enjoy visiting Starbucks, but I was really disappointed with my experience today. When I came in, it was clear that one employee, Tyler, was doing everything he could to keep things running — taking orders, making drinks, and trying to stay on top of the rush. Meanwhile, two other employees were standing around on their phones and not offering any help at all.
It was frustrating to watch, because Tyler was clearly working hard and doing his best under pressure, but he was left on his own. The store should make sure all employees are supporting each other, not leaving the workload to one person. I want to acknowledge Tyler’s effort, but also point out that the rest of the team was unprofessional.
Atmosphere: 2
Food: 2
Service: 3
Always good. You know you’ll get a great cup of coffee or caffeine concoction.
Atmosphere: 5
Food: 4
Service: 5
I came here at 6am cause I was staying at The Best Western. I didn't think to take pics cause it was raining and dark outside. They made my Fresh Brewed Coffee just right. I'd definitely come again. I didn't have any food here cause my hotel was serving free breakfast.
Atmosphere: 5
Service: 4
Restrooms and counters were filthy and I had to ask for my 3rd drink after they gave it to someone else. It was mobile order and my name was on it. Girl said she was calling out names. She wasn't. Should've waited for the next exit.
Restaurantji Recommends
great experience
Atmosphere: 4
Food: 4
Service: 4
Nice atmosphere
Made mistake on both drinks we order but they fixed it as soon as we talk to the staff.
Atmosphere: 5
Food: 4
Service: 4
Since we were on a roadtrip, my family and I decided to stop at this Starbucks to order some drinks and pastries. Part of the order was two caramel frappucinos and two regular coffees. Apparently there was some miscommunication because they only made one of each, which forced us to seperately order the other two drinks we were missing. Due to this, the atmosphere was already tense and the baristas seemed pissed off, meaning that my family had to repeatedly ask several times for the order to finally be brought out. When asked about the coffee, the barista brought out the coffee from a side counter as if she'd set it there just waiting for us to ask again instead of simply putting it on the counter. It took 25 whole minutes to make a regular coffee all while the manager did absolutely nothing despite witnessing the situation. My family even specifically asked the manager herself for our order, and upon taking it, she all but disappeared into the back room and neglected to make the order until we had to remind once again, to make it. Nobody apologized, rather giggling and talking amongst themselves with pointed looks in our direction. Overall, this was easily the worst service Ive ever recieved at a Starbucks and the interaction ruined my day.
Atmosphere: 1
Service: 1
We make an order, and the girls making the food forget to ring in some coffee. Thats fine, we put another order in for the missing drinks. One of them was made, but the other coffee took like 45 minutes and repeated asking for where it was. In the end, we ask for it and it was given to us, but the coffee was literally sitting finished on a machine. They were basically neglecting it.
Service: 1
Says they close at 10. Needed coffee as I have been driving for a while, pulled up at 9:40 and the doors are locked and drive thru says they are closed. Ridiculous.
Service: 1
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