My kids love going to this CFA. The playground is clean and the food is always fresh. With so many places closing their indoor play area, I'm thankful this site has kept theirs open. Yes, I've had to wait while it was being cleaned, but it's worth it to know they are keeping it clean. Thanks for making this a place I can consistently bring my family.
Susan Elaine Martin
Your hours say that you close at 10pm . But yet if you come in at 8:45 pm you are told that dining room closes at 9pm and that you will be asked to leave at 9pm. Not acceptable at all. This location has totally went downhill with management and some of the employees. Your hours are posted on your Seneca Chick -Fil-A FB page. If you are not going to honor those hours then Fix It ! Herb Tyler needs to read the reviews about this location because honestly they are not good. Do Better!!!
R Lane Mattison Jr.
Making customers feel unwelcome close to closing time is unacceptable
Kirsten Taylor Hyder
Food quality is very inconsistent, menu items are often unavailable. Service is slow and orders are consistently wrong. This review is finally written after years of giving you all the opportunity to fix these issues.
Jonathan Isenmann
Why would this location have one drive through lane designated to only online orders when clearly, based on other reviews and my experience, the other line is very long and slow. Including backed out onto the main highway. Seems like a hazard and poor customer experience that could be avoided.
Manfred Kloeker
For the fourth visit in a row, they've left out items from my drive through order (nuggets, fries, sandwiches and a salad). I figure that's over $20 of food that I've paid for and not received. I will not return to this location. If you go there, check your order before driving away!
Food: 2
Service: 1
Paul Arrington
Same crap every time I stop at this location. Poor Management and Service . Have my order to the car in front of me and then made me park and wait for 10 minutes because their lack of customer service. I wouldn’t eat here again and wouldn’t recommend anyone else eat here . My next call on Monday is the the corporate headquarters.
Atmosphere: 1
Food: 2
Service: 1
Tracy Goolsby
Very friendly people, great service and I love the food.
Atmosphere: 5
Food: 5
Service: 5
Emily Pierce
Did mobile pickup and waited 20 minutes for one thing.
Victoria Turner
The wait time at this location is ridiculous. And, I gave them another try today because the drive thru didn’t have many cars, but I’m faced with the same disappointment…Waiting over 10min when there’s only 4 vehicles ahead of me is unacceptable.
This happens frequently - pickup, mobile order… it’s the same horrible service.
Literally slowest drive thru of all time. Chick fil a is known for being fast and this one is a shame to the Chick Fil A name. This location needs to do better.
Service: 1
Jakey
Did not receive my order due to employees giving it away. Waited 30 minutes for food that was never coming to me. Manager was not very courteous in my situation.
Atmosphere: 1
Food: 1
Service: 1
ross Miller
Always check your order before you leave the drive through at this establishment. Have gotten home only to realize missing entrees on multiple occasions. Call in to see about getting the missing items & “it’ll be a few business days”
Service: 1
Randall Pilgrim
Waited in drive thru line almost a half hour. For two chicken sandwich and a salad. With only 8 cars in front of us. We thought it would be fast because we got to the cashier immediately. If we wouldnt have already paid we would have left but we were trapped. Never again.
My kids love going to this CFA. The playground is clean and the food is always fresh. With so many places closing their indoor play area, I'm thankful this site has kept theirs open. Yes, I've had to wait while it was being cleaned, but it's worth it to know they are keeping it clean. Thanks for making this a place I can consistently bring my family.
Your hours say that you close at 10pm . But yet if you come in at 8:45 pm you are told that dining room closes at 9pm and that you will be asked to leave at 9pm. Not acceptable at all. This location has totally went downhill with management and some of the employees. Your hours are posted on your Seneca Chick -Fil-A FB page. If you are not going to honor those hours then Fix It ! Herb Tyler needs to read the reviews about this location because honestly they are not good. Do Better!!!
Making customers feel unwelcome close to closing time is unacceptable
Food quality is very inconsistent, menu items are often unavailable. Service is slow and orders are consistently wrong. This review is finally written after years of giving you all the opportunity to fix these issues.
Why would this location have one drive through lane designated to only online orders when clearly, based on other reviews and my experience, the other line is very long and slow. Including backed out onto the main highway. Seems like a hazard and poor customer experience that could be avoided.
For the fourth visit in a row, they've left out items from my drive through order (nuggets, fries, sandwiches and a salad). I figure that's over $20 of food that I've paid for and not received. I will not return to this location. If you go there, check your order before driving away!
Food: 2
Service: 1
Same crap every time I stop at this location. Poor Management and Service .
Have my order to the car in front of me and then made me park and wait for 10 minutes because their lack of customer service. I wouldn’t eat here again and wouldn’t recommend anyone else eat here . My next call on Monday is the the corporate headquarters.
Atmosphere: 1
Food: 2
Service: 1
Very friendly people, great service and I love the food.
Atmosphere: 5
Food: 5
Service: 5
Did mobile pickup and waited 20 minutes for one thing.
The wait time at this location is ridiculous. And, I gave them another try today because the drive thru didn’t have many cars, but I’m faced with the same disappointment…Waiting over 10min when there’s only 4 vehicles ahead of me is unacceptable.
This happens frequently - pickup, mobile order… it’s the same horrible service.
Service: 1
Restaurantji Recommends
I placed my mobile order in the mobile order line and it was only a six minute wait to get my food. . Awesome an most amazing timing !!!
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Hash Browns, Chick-Fil-A Chicken Biscuit Meal, Chicken Biscuits
Literally slowest drive thru of all time. Chick fil a is known for being fast and this one is a shame to the Chick Fil A name. This location needs to do better.
Service: 1
Did not receive my order due to employees giving it away. Waited 30 minutes for food that was never coming to me.
Manager was not very courteous in my situation.
Atmosphere: 1
Food: 1
Service: 1
Always check your order before you leave the drive through at this establishment. Have gotten home only to realize missing entrees on multiple occasions. Call in to see about getting the missing items & “it’ll be a few business days”
Service: 1
Waited in drive thru line almost a half hour. For two chicken sandwich and a salad. With only 8 cars in front of us. We thought it would be fast because we got to the cashier immediately. If we wouldnt have already paid we would have left but we were trapped. Never again.
Atmosphere: 2
Food: 3
Service: 2
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