They lied about being out of cheese & continued to lie after I saw them using cheese for other orders. They probably also lied about being out of chips. Food was soggy, tacos were sad, and plate was drenched in juice from the meat. No customer service WHATSOEVER. Very disappointing and, tbh, pathetic. Cheese in pic is MINE bc I had to go to the store for cheese after their lies.
Atmosphere: 1
Food: 1
Service: 1
Sarah Crouch
9 times out of 10 they forget parts of my order or just completely get it wrong. Makes me never want chipotle.
Atmosphere: 1
Food: 1
Service: 1
Helms Boys
This place sucks. They were out of literally everything. How do you go to Chipotle and they don't have chicken, cheese, chips, etc. Do better Chipotle. Get your act together. This such a nice place in such a great spot for it to be this bad.
Atmosphere: 1
Food: 1
Service: 1
Hannah Allen
Have come here several times for door dashing. They’re all rude and can’t do their job. Always are out of stock. They stand around and eat instead of making orders. One time I came and all they had to serve was salsa and guacamole. Absolute joke of a business
Atmosphere: 1
Food: 1
Service: 1
Chris Smith
Arrived to make an order. They had no carne asada, and not even making any. May of the meats are out. The white rice was out and told me it would be over 10 mins for that. The overall site left me pretty upset. No real care to get it back on track
Atmosphere: 4
Food: 3
Service: 3
Tookie Nemchak
Was excited when we learned that a Chipotle was going to be in the area. Every visit has been a total disappointment. The last visit they were out of vegetables, had to wait 10 minutes for meat, and the chips were terribly stale. Looks like we’ll have to go back to traveling the extra distance to go to Moe‘s.
Food: 1
Jackie
First time there, my husband and I really enjoyed it and the food was great and we will be back❤️
Atmosphere: 5
Food: 5
Service: 5
Ethan Buffkin
Workers don't want to be there and the place is nasty. Don't waste your time or money.
Atmosphere: 1
Food: 2
Service: 1
Ava Adair
All workers are incompetent and have no idea whats going on. They should not be on the line lol. The cooks are doing an amazing job and deserve a raise. On top of the line not knowing what was going on they were out of chips and said they cannot make quesadillas ( the girl behind me got one) ??? This was on 9/28 at 5pm and it was not even crowded 😭
Atmosphere: 1
Food: 3
Service: 1
Brandi Lindoe Carter
I’m currently sitting in the drive-through line writing this review, and I’ve already been waiting over an hour for my order. The line moves at a painfully slow pace, about 8-10 minutes per car.
This isn’t my first bad experience here either. A month ago, the same thing happened: I waited over an hour for my order. At the time, I thought it must’ve just been a bad day, but clearly, this is an ongoing issue.
To make matters worse, when I finally reached the window during my last pick-up order, they handed me someone else’s order. I explained that I had placed a large order of chips and queso, so they went back and “fixed” it, only to give me a tiny cup of queso and a new bag of chips. I waited another 10 minutes at the window while staff ignored me completely, not even acknowledging that I was still waiting. Meanwhile, the line continued to grow out onto the road.
Every visit here leaves me more frustrated. This location desperately needs a better system for handling online and drive-through orders. If you’re on a time crunch, don’t bother…you will not get your food on time. Save yourself the stress and head to the Clemson downtown Chipotle instead.
This is by far the most poorly managed Chipotle, besides the downtown Clemson location. Never have had a good experience here and the workers seem to hate their job. It’s constantly backed up and have to wait over an hour past my pickup time. When will it get better??
Atmosphere: 1
Service: 1
Katelynn haney
Very kind service the lady who served us was very sweet and kind. Food was so good too!
Atmosphere: 5
Food: 5
Service: 5
MSC
Absolutely embarrassing ordeal today (8.15.25). Virtually out of everything. 20 minute wait for rice and chicken. Those come up, then told they have no pico or quac. Who the hell is running this location? You have some of the worst review numbers I have ever seen for ANY Chipotle location on the planet. Get it together, corporate needs to come knocking and clean this place up.
EDIT 9/22/25
Tried to go back again today. Only to find this sign on the door. Drive thru backed up, but no one allowed to dine inside? Confusing and gives no reason as to why. Can only assume short staffing. Location continues to be sub-par.
Atmosphere: 3
Food: 1
Service: 1
Vibrant Life
PITIFUL SERVICE. RUDE WORK. DISORGANIZED. NASTY. And SLOW. THE LADY WAS LITERALLY COUGHING UP HER LUNG WHENEVER SHE WAS ACTUALLY IN THE FRONT. AS YOU CAN SEE BY THE PHOTO THEY WERE UNDERSTAFFED BUT STILL HAD 0 since of URGENCY. Shut this place down!!
Atmosphere: 1
Food: 1
Service: 1
Carly
I placed a mobile order on the app and requested it to be ready at 6:20 PM in the Chipotlane. When I arrived at the restaurant at 6:20, there was a LONG line of cars in the Chipotlane. I literally had to sit there without moving for 20 minutes. When I finally got up to the window and gave them my name, the order STILL wasn’t ready. I had to sit there for another 10 minutes. The employee at the window was moving way too slow. When I got home and started eating it, the chicken wasn’t even fully cooked. It was all squishy and tasted gross. Can’t believe I had to wait all that time just for that. I’m so disappointed and won’t be going back here!!
They lied about being out of cheese & continued to lie after I saw them using cheese for other orders. They probably also lied about being out of chips. Food was soggy, tacos were sad, and plate was drenched in juice from the meat. No customer service WHATSOEVER. Very disappointing and, tbh, pathetic. Cheese in pic is MINE bc I had to go to the store for cheese after their lies.
Atmosphere: 1
Food: 1
Service: 1
9 times out of 10 they forget parts of my order or just completely get it wrong. Makes me never want chipotle.
Atmosphere: 1
Food: 1
Service: 1
This place sucks. They were out of literally everything. How do you go to Chipotle and they don't have chicken, cheese, chips, etc. Do better Chipotle. Get your act together. This such a nice place in such a great spot for it to be this bad.
Atmosphere: 1
Food: 1
Service: 1
Have come here several times for door dashing. They’re all rude and can’t do their job. Always are out of stock. They stand around and eat instead of making orders. One time I came and all they had to serve was salsa and guacamole. Absolute joke of a business
Atmosphere: 1
Food: 1
Service: 1
Arrived to make an order. They had no carne asada, and not even making any. May of the meats are out. The white rice was out and told me it would be over 10 mins for that. The overall site left me pretty upset. No real care to get it back on track
Atmosphere: 4
Food: 3
Service: 3
Was excited when we learned that a Chipotle was going to be in the area. Every visit has been a total disappointment. The last visit they were out of vegetables, had to wait 10 minutes for meat, and the chips were terribly stale. Looks like we’ll have to go back to traveling the extra distance to go to Moe‘s.
Food: 1
First time there, my husband and I really enjoyed it and the food was great and we will be back❤️
Atmosphere: 5
Food: 5
Service: 5
Workers don't want to be there and the place is nasty. Don't waste your time or money.
Atmosphere: 1
Food: 2
Service: 1
All workers are incompetent and have no idea whats going on. They should not be on the line lol. The cooks are doing an amazing job and deserve a raise. On top of the line not knowing what was going on they were out of chips and said they cannot make quesadillas ( the girl behind me got one) ??? This was on 9/28 at 5pm and it was not even crowded 😭
Atmosphere: 1
Food: 3
Service: 1
I’m currently sitting in the drive-through line writing this review, and I’ve already been waiting over an hour for my order. The line moves at a painfully slow pace, about 8-10 minutes per car.
This isn’t my first bad experience here either. A month ago, the same thing happened: I waited over an hour for my order. At the time, I thought it must’ve just been a bad day, but clearly, this is an ongoing issue.
To make matters worse, when I finally reached the window during my last pick-up order, they handed me someone else’s order. I explained that I had placed a large order of chips and queso, so they went back and “fixed” it, only to give me a tiny cup of queso and a new bag of chips. I waited another 10 minutes at the window while staff ignored me completely, not even acknowledging that I was still waiting. Meanwhile, the line continued to grow out onto the road.
Every visit here leaves me more frustrated. This location desperately needs a better system for handling online and drive-through orders. If you’re on a time crunch, don’t bother…you will not get your food on time. Save yourself the stress and head to the Clemson downtown Chipotle instead.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is by far the most poorly managed Chipotle, besides the downtown Clemson location. Never have had a good experience here and the workers seem to hate their job. It’s constantly backed up and have to wait over an hour past my pickup time. When will it get better??
Atmosphere: 1
Service: 1
Very kind service the lady who served us was very sweet and kind. Food was so good too!
Atmosphere: 5
Food: 5
Service: 5
Absolutely embarrassing ordeal today (8.15.25). Virtually out of everything. 20 minute wait for rice and chicken. Those come up, then told they have no pico or quac. Who the hell is running this location? You have some of the worst review numbers I have ever seen for ANY Chipotle location on the planet. Get it together, corporate needs to come knocking and clean this place up.
EDIT 9/22/25
Tried to go back again today. Only to find this sign on the door. Drive thru backed up, but no one allowed to dine inside? Confusing and gives no reason as to why. Can only assume short staffing. Location continues to be sub-par.
Atmosphere: 3
Food: 1
Service: 1
PITIFUL SERVICE. RUDE WORK. DISORGANIZED. NASTY. And SLOW. THE LADY WAS LITERALLY COUGHING UP HER LUNG WHENEVER SHE WAS ACTUALLY IN THE FRONT. AS YOU CAN SEE BY THE PHOTO THEY WERE UNDERSTAFFED BUT STILL HAD 0 since of URGENCY. Shut this place down!!
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order on the app and requested it to be ready at 6:20 PM in the Chipotlane. When I arrived at the restaurant at 6:20, there was a LONG line of cars in the Chipotlane. I literally had to sit there without moving for 20 minutes. When I finally got up to the window and gave them my name, the order STILL wasn’t ready. I had to sit there for another 10 minutes. The employee at the window was moving way too slow. When I got home and started eating it, the chicken wasn’t even fully cooked. It was all squishy and tasted gross. Can’t believe I had to wait all that time just for that. I’m so disappointed and won’t be going back here!!
Food: 1
Service: 1
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