Service a little lacking our drinks were empty often
Atmosphere: 4
Food: 4
Service: 3
TOMMY Bryant
Nice atmosphere, friendly staff, and great prices. ribs for the price can't say anything bad about them
Atmosphere: 5
Food: 5
Service: 5
Chauncey Radcliffe Mann
Great place to grab a bite, wonderful atmosphere always
Atmosphere: 5
Food: 5
Service: 5
Emily Marruffo
On Monday, February 23rd, my parents and I had decided to try The Copper River for lunch for my mom’s birthday. None of us had ever been there before. It was not the best experience for us. The waitress (not sure of her name since she never introduced herself when she arrived at our table) was not very attentive to us after delivering our food. After about 20 minutes, she came back to our table to ask if we needed anything. I asked for some steak sauce again (the first time she brought the wrong kind) and some sour cream and she started walking away and I then asked for another margarita. She then turned around and said in an annoyed voice “Anything Else?!” Our food was another matter. My mom’s grilled chicken fingers appeared to be over cooked, my dad’s burger was too greasy that he couldn’t eat it by hand then ended up eating it with a fork and knife, and my sirloin steak was lukewarm and my baked potato was a leftover from the day before, dry and cold enough that the cheese didn’t melt. My first margarita was actually good, the second one not so much as it tasted like it had been sitting at the bar for awhile, watered down and had no lime added. Between my dad and I, we didn’t want to say anything bad and make my mom feel bad about her birthday. My dad just said, “Because it’s Monday, the food isn’t good because there is not enough business for them”. Regardless if it’s a Monday or a Saturday, the food and the service should be good and acceptable to everyone. Overall, it was a very disappointing experience for us. The more frustrating part is that our bill was over $70 plus a 25% tip for the waitress. Since my dad paid the bill, I did not have a say in the waitress's tip, or she would have gotten a lot less than what she did receive. I, myself have worked in the restaurant industry for over 16 years and to see how restaurants have changed to not care about their customers is disappointing to say the least.
Atmosphere: 3
Food: 1
Service: 1
Subrizi
⭐️⭐️⭐️⭐️⭐️ Customer Service
Such a wonderful first visit! The hostess was so sweet and welcoming, and our server Erica truly made the night special. She went the extra mile to make sure my daughter’s shellfish allergy was taken seriously and that her food was prepared safely with no worries of cross-contamination. That kind of care means everything to a parent.
Erica’s warm smile, patience, and genuine kindness stood out the entire time. While the food temperature wasn’t exactly to my preference, I deeply appreciate the cooks for handling my daughter’s meal with care and compassion. We will absolutely be back — Erica alone is worth the return!
Atmosphere: 4
Food: 3
Service: 5
Cara Harrison
Can you guys please get on door dash and Uber Eats PLEASEEEEEE
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger, Fried Shrimp, Famous House Salad, BBQ Chicken Nachos, Grilled Chicken
Sheryl Croft
Took my hubby there for his birthday 🎂. Food was very good
Atmosphere: 5
Food: 5
Service: 5
Karis Wriston
Tried to call in a to go order. Love their Mac and cheese. Lady on the phone was extremely rude. Then she put me on hold for 10 minutes and never took my order. Absolutely ridiculous get it together.
Atmosphere: 1
Food: 2
Service: 1
Victor Meyer
The service manager, Pete, came to our table to inquire about our food and service. A very personable and caring person. He made experience even better! We highly recommend this establishment! V&M
Atmosphere: 5
Food: 5
Service: 5
Tammy Stegall
Copper River at Seneca location...tried to place call in order, was on hold for 16 min, pulled in parking lot only mayn5 or 6 cars...went inside, no one at hostess table, went to bar, finally bartender took order, 40 minutes later got my order....I only ordered 2 salads......geeze do better...
We had dinner tonight. The food was good (a seared tuna salad, and a fried flounder dinner). The service was excellent, by Naomi in the bar area.
Atmosphere: 5
Food: 4
Service: 5
Daniel Owens
We had a party of 5 and were promptly seated. All staff were pleasant and professional and the food was great!
Atmosphere: 5
Food: 5
Service: 5
Mike Voigtsberger
listen...the only other time something so good has happened to a rib was in Genesis. I have never and I mean ever had ribs so fall off the bone tender and full of flavor, do yourself a favor.!
Atmosphere: 5
Food: 5
Service: 5
BP_Walter Boyd
Food is usually pretty good, but it always feels like I paid for a lot more than I got. I often leave and want something else to eat within an hour. The chicken nachos are really good, but really expensive too. At this point, I only eat here when someone else picks it.
Atmosphere: 5
Food: 4
Service: 5
Imon Dean
Big crowds are, thankfully, typical for this establishment but to wait for an extended period of time for refills & an appetizer (that we never got fixed after asking) is not ok. The other waitress stepped in and did at least address the matter.
Service a little lacking our drinks were empty often
Atmosphere: 4
Food: 4
Service: 3
Nice atmosphere, friendly staff, and great prices. ribs for the price can't say anything bad about them
Atmosphere: 5
Food: 5
Service: 5
Great place to grab a bite, wonderful atmosphere always
Atmosphere: 5
Food: 5
Service: 5
On Monday, February 23rd, my parents and I had decided to try The Copper River for lunch for my mom’s birthday. None of us had ever been there before. It was not the best experience for us. The waitress (not sure of her name since she never introduced herself when she arrived at our table) was not very attentive to us after delivering our food. After about 20 minutes, she came back to our table to ask if we needed anything. I asked for some steak sauce again (the first time she brought the wrong kind) and some sour cream and she started walking away and I then asked for another margarita. She then turned around and said in an annoyed voice “Anything Else?!”
Our food was another matter. My mom’s grilled chicken fingers appeared to be over cooked, my dad’s burger was too greasy that he couldn’t eat it by hand then ended up eating it with a fork and knife, and my sirloin steak was lukewarm and my baked potato was a leftover from the day before, dry and cold enough that the cheese didn’t melt. My first margarita was actually good, the second one not so much as it tasted like it had been sitting at the bar for awhile, watered down and had no lime added. Between my dad and I, we didn’t want to say anything bad and make my mom feel bad about her birthday. My dad just said, “Because it’s Monday, the food isn’t good because there is not enough business for them”. Regardless if it’s a Monday or a Saturday, the food and the service should be good and acceptable to everyone.
Overall, it was a very disappointing experience for us. The more frustrating part is that our bill was over $70 plus a 25% tip for the waitress. Since my dad paid the bill, I did not have a say in the waitress's tip, or she would have gotten a lot less than what she did receive.
I, myself have worked in the restaurant industry for over 16 years and to see how restaurants have changed to not care about their customers is disappointing to say the least.
Atmosphere: 3
Food: 1
Service: 1
⭐️⭐️⭐️⭐️⭐️ Customer Service
Such a wonderful first visit! The hostess was so sweet and welcoming, and our server Erica truly made the night special. She went the extra mile to make sure my daughter’s shellfish allergy was taken seriously and that her food was prepared safely with no worries of cross-contamination. That kind of care means everything to a parent.
Erica’s warm smile, patience, and genuine kindness stood out the entire time. While the food temperature wasn’t exactly to my preference, I deeply appreciate the cooks for handling my daughter’s meal with care and compassion. We will absolutely be back — Erica alone is worth the return!
Atmosphere: 4
Food: 3
Service: 5
Can you guys please get on door dash and Uber Eats PLEASEEEEEE
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger, Fried Shrimp, Famous House Salad, BBQ Chicken Nachos, Grilled Chicken
Took my hubby there for his birthday 🎂. Food was very good
Atmosphere: 5
Food: 5
Service: 5
Tried to call in a to go order. Love their Mac and cheese. Lady on the phone was extremely rude. Then she put me on hold for 10 minutes and never took my order. Absolutely ridiculous get it together.
Atmosphere: 1
Food: 2
Service: 1
The service manager, Pete, came to our table to inquire about our food and service. A very personable and caring person. He made experience even better! We highly recommend this establishment! V&M
Atmosphere: 5
Food: 5
Service: 5
Copper River at Seneca location...tried to place call in order, was on hold for 16 min, pulled in parking lot only mayn5 or 6 cars...went inside, no one at hostess table, went to bar, finally bartender took order, 40 minutes later got my order....I only ordered 2 salads......geeze do better...
Restaurantji Recommends
We had dinner tonight. The food was good (a seared tuna salad, and a fried flounder dinner). The service was excellent, by Naomi in the bar area.
Atmosphere: 5
Food: 4
Service: 5
We had a party of 5 and were promptly seated. All staff were pleasant and professional and the food was great!
Atmosphere: 5
Food: 5
Service: 5
listen...the only other time something so good has happened to a rib was in Genesis. I have never and I mean ever had ribs so fall off the bone tender and full of flavor, do yourself a favor.!
Atmosphere: 5
Food: 5
Service: 5
Food is usually pretty good, but it always feels like I paid for a lot more than I got. I often leave and want something else to eat within an hour.
The chicken nachos are really good, but really expensive too.
At this point, I only eat here when someone else picks it.
Atmosphere: 5
Food: 4
Service: 5
Big crowds are, thankfully, typical for this establishment but to wait for an extended period of time for refills & an appetizer (that we never got fixed after asking) is not ok. The other waitress stepped in and did at least address the matter.
Atmosphere: 3
Food: 2
Service: 1
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