I love BR. Peanut butter chocolate is my favorite. They have the best ice cream
David Benner
Great customer service! Made a special Birthday Cake for us, walk-in. Qunal, the owner, in Simpsonville, SC was very nice! I would highly recommend coming to this location!!!
Belinda Harris
Subject: Concern Regarding Sanitary Practices at Your Store
Dear Baskin Robbins @ 1 Ray E Talley Ct. Simpsonsville SC 29680
I hope this message finds you well. I wanted to bring to your attention a concerning experience I had while visiting your store today around 7:15 PM.
While dining in, I witnessed an employee working the drive-through area drop a waffle cup and place it back on the waffle shelf. When my friend addressed the issue, the employee dismissed the concern and refused to discard the cup. Additionally, I observed another employee handling cups with bare hands—no gloves were used—and at no point did I see anyone wash their hands.
This experience left me deeply uncomfortable and hesitant about returning. I’m sharing this not out of complaint, but out of concern for the health and safety of all your customers. I trust this will be addressed promptly.
Thank you for your attention to this matter.
Arizona Roofing Systems
We probably come here way to often but I love Baskin Robbins! Mint chocolate chip is my go to flavor. The staff is always friendly and quick to serve! The location is closer to our neighborhood and the freeway. We have enough time to get them back to the house and enjoy on the back porch! Thanks y'all for the great ice cream!
David Bebelheimer
Delicious
Brianna Black
I got pickup orders yesterday and they gave my dog a pup cup ☺️ friendly staff also 10/10
Sheryl Hawk
Nice people and always good !
dustin beal
I come here a lot today was the worst experience ever I ordered my usual Oreo large milkshake I pull up to the window I paid for my order 25mins later the young girl said can I help you? I said I already ordered ,and it was a large Oreo milkshake then they tried to charge me again 10mins later I finally got my order i noticed music playing and kids that don’t work there was behind the counter smh im never going back there again it’s sad because i love they ice cream
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ice Cream Cone
Steve Winstead
Wife went and ordered ice cream. Taste like soap and said something to worker and she said they were trying to get rid of it. Then wanted to argue about it. Ridiculous.
Service: 1
Elaine Herrera-Carey
My kids love it here! Great environment, great choices, very clean. (Aurora and Zelda said it was ok for me to share their pic on the review)
Kid-friendliness: They let you try the flavors before buying.
My husbands cone tasted stale and my ice cream was unusually melty... I'm not quite sure what happened this visit but it was quite disappointing :( Staff was great though!
Atmosphere: 4
Food: 2
Service: 5
Joyce King
We stopped by Saturday ordered 3 banana splits to go it took at least 20 minutes to make them. Then when they got ready to hand us our order the guy at the window said they were out of lids and asked us if we were ok with them being dumped in a cup. By that time the splits looked like a slush of mess. Only one had a lid on it We asked for our money back, but they gave us an excuse saying no manager was on property. I had to go inside to get my money back for 2 of them. By that time, they said they had found more lids we said no took the 1 by the time we got home the ice cream was completely melted and leaked out into the back and all over the floorboard of my car. We live less than a mile from the place it should not had happened that way. The place is very unorganized and you don't wait until you are completely out of lids or anything else before you go look for them.
Atmosphere: 1
Food: 1
Service: 1
Austin Chase
No one to manage the place by the time I got my order it was nothing more than a bowl of soupy mush, this establishment is so unorganized.
Atmosphere: 1
Food: 1
Service: 1
C L Morgan
Brought my daughter here for a simple scoop of ice in a basic simple ice cream cone. Not a waffle, normal cone.The kid that was there was really nice but helping someone in the drive thru.A gentleman walks in from outside and walks in and asked the kid had we been assisted.He NEVER washed his hands.Back to the single small scoop of ice cream. We asked for one for my daughter and one for me.He quoted me almost $9.00?Just imagine the small box of ice cones you buy in your local market.I could have bought 2 containers of ice cream that would lasted 2 weeks at my local market vs going to BR31.Never again!
I love BR. Peanut butter chocolate is my favorite. They have the best ice cream
Great customer service! Made a special Birthday Cake for us, walk-in. Qunal, the owner, in Simpsonville, SC was very nice! I would highly recommend coming to this location!!!
Subject: Concern Regarding Sanitary Practices at Your Store
Dear Baskin Robbins @ 1 Ray E Talley Ct. Simpsonsville SC 29680
I hope this message finds you well. I wanted to bring to your attention a concerning experience I had while visiting your store today around 7:15 PM.
While dining in, I witnessed an employee working the drive-through area drop a waffle cup and place it back on the waffle shelf. When my friend addressed the issue, the employee dismissed the concern and refused to discard the cup. Additionally, I observed another employee handling cups with bare hands—no gloves were used—and at no point did I see anyone wash their hands.
This experience left me deeply uncomfortable and hesitant about returning. I’m sharing this not out of complaint, but out of concern for the health and safety of all your customers. I trust this will be addressed promptly.
Thank you for your attention to this matter.
We probably come here way to often but I love Baskin Robbins! Mint chocolate chip is my go to flavor. The staff is always friendly and quick to serve! The location is closer to our neighborhood and the freeway. We have enough time to get them back to the house and enjoy on the back porch! Thanks y'all for the great ice cream!
Delicious
I got pickup orders yesterday and they gave my dog a pup cup ☺️ friendly staff also 10/10
Nice people and always good !
I come here a lot today was the worst experience ever I ordered my usual Oreo large milkshake I pull up to the window I paid for my order 25mins later the young girl said can I help you? I said I already ordered ,and it was a large Oreo milkshake then they tried to charge me again 10mins later I finally got my order i noticed music playing and kids that don’t work there was behind the counter smh im never going back there again it’s sad because i love they ice cream
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ice Cream Cone
Wife went and ordered ice cream. Taste like soap and said something to worker and she said they were trying to get rid of it. Then wanted to argue about it. Ridiculous.
Service: 1
My kids love it here! Great environment, great choices, very clean. (Aurora and Zelda said it was ok for me to share their pic on the review)
Kid-friendliness: They let you try the flavors before buying.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Never disappointed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino Blast, Banana Split
My husbands cone tasted stale and my ice cream was unusually melty... I'm not quite sure what happened this visit but it was quite disappointing :( Staff was great though!
Atmosphere: 4
Food: 2
Service: 5
We stopped by Saturday ordered 3 banana splits to go it took at least 20 minutes to make them. Then when they got ready to hand us our order the guy at the window said they were out of lids and asked us if we were ok with them being dumped in a cup. By that time the splits looked like a slush of mess. Only one had a lid on it We asked for our money back, but they gave us an excuse saying no manager was on property. I had to go inside to get my money back for 2 of them. By that time, they said they had found more lids we said no took the 1 by the time we got home the ice cream was completely melted and leaked out into the back and all over the floorboard of my car. We live less than a mile from the place it should not had happened that way. The place is very unorganized and you don't wait until you are completely out of lids or anything else before you go look for them.
Atmosphere: 1
Food: 1
Service: 1
No one to manage the place by the time I got my order it was nothing more than a bowl of soupy mush, this establishment is so unorganized.
Atmosphere: 1
Food: 1
Service: 1
Brought my daughter here for a simple scoop of ice in a basic simple ice cream cone. Not a waffle, normal cone.The kid that was there was really nice but helping someone in the drive thru.A gentleman walks in from outside and walks in and asked the kid had we been assisted.He NEVER washed his hands.Back to the single small scoop of ice cream. We asked for one for my daughter and one for me.He quoted me almost $9.00?Just imagine the small box of ice cones you buy in your local market.I could have bought 2 containers of ice cream that would lasted 2 weeks at my local market vs going to BR31.Never again!
Atmosphere: 5
Food: 3
Service: 3
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