The us of AI to take orders is disgusting and annoying. Won't be eating here again.
Atmosphere: 1
Food: 3
Service: 1
Brenda Collins
Unfortunately this morning I had a very unpleasant drive-thru experience. The AI kept pushing add-ons, and when I declined, an employee came on the mic and rudely said, “Okay then if you’re done pull around.” Very unprofessional and disappointing. Management needs to do better.
Atmosphere: 1
Food: 3
Service: 1
John Little
Ordered a sausage biscuit, waiting ij drive thru for 8 minutes before someone took mu order. Sausage was brunt crispy and I tossed it. Surprised they served it, unusual as this place is normally good.
Food: 1
Service: 3
Johnny DuBose
Unfortunately, not a great drive thru experience. Ordered a sausage biscuit combo. Got home to realize I didn't have a drink, and they also did not give me Bo Rounds
Atmosphere: 4
Food: 4
Service: 4
Rebecca Lehman
Everyone working at this location on Sunday afternoon was excellent! Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Gene Brooks
Stark, spartan, utilitarian.
Atmosphere: 2
Food: 5
Service: 5
Lashea Christy
Hello, I am going to give you a SHOUT OUT Nijarica. You are the first person that is young and has the best attitude at a drive thru. She said hello and asked me how I was doing today? She had a smile on her face. This is what made my morning she said thank you at the end. RESPECT!!!!! Proud of you and never stop smiling. Thank you Bojangles for having a cashier that loves her customers and knows what it means.
Atmosphere: 5
Food: 5
Service: 5
Suzanne Whitt
Automated drive through now no more humans when placing your order. Pulled up to pay the cashier, the cashier didn’t even say hello or thank you, just said what I owed. Fries and biscuit were great chicken leg and thigh were beyond small, dry and disappointing.
Atmosphere: 2
Food: 2
Service: 1
Carrie Fiene
Our order is never right, always out of stuff, biscuits are hard as a rock... So disappointed.
Food: 1
Service: 2
JC
I have 2 complaints about this place. 1st of all the light skinned girl with the curly hair, black neck, and 2 big backs at the drive thru had a very nasty attitude. She was mad because they ran out of ice tea at the drive thru and had to actually move (walk) to the lobby to get the tea. Then she gave me a cup with tea running all down the side of it. My 2nd complaint is when I asked for a honey mustard, she said it's 42 cents with that same attitude, as if I cant afford 42 cents, but I just spent over $15. Although I didn't buy chicken, (I got breakfast) I feel that a complimentary honey mustard would have been nice after spending $15. I won't be back. Bojangles please do better. 🤦♂️
Ya automated drive through order taking is trash. Stop. Just stop with everything being a computer.
Greg Webster
I'm retracting my previous review. That was the worst service I've encountered at Bojangles. A full staff and no one would acknowledge my presence after 5 minutes of standing there with them looking at me. I was the only one waiting to order. The drive thru was busy, but you can't ignore the customers inside. I'm not going to patronize this business until this is resolved.
Atmosphere: 2
Food: 5
Service: 1
Shelby Morris
Just came through the drive through and the brown headed lady with curly hair at the window was super rude. Made me feel so weird. My order was wrong and she had a sour attitude and couldn’t even talk to me. If you can’t be friendly why are you working with the public? I smiled and even said thankful and she didn’t even respond to me.
Atmosphere: 2
Food: 4
Service: 1
Sarcastically Sweet
I went to get a $60 breakfast order and was amazed. Order was fresh and didn't take long to hand to me. Very friendly service! Very clean restaurant! Keep up the amazing job!
The us of AI to take orders is disgusting and annoying. Won't be eating here again.
Atmosphere: 1
Food: 3
Service: 1
Unfortunately this morning I had a very unpleasant drive-thru experience. The AI kept pushing add-ons, and when I declined, an employee came on the mic and rudely said, “Okay then if you’re done pull around.” Very unprofessional and disappointing. Management needs to do better.
Atmosphere: 1
Food: 3
Service: 1
Ordered a sausage biscuit, waiting ij drive thru for 8 minutes before someone took mu order. Sausage was brunt crispy and I tossed it. Surprised they served it, unusual as this place is normally good.
Food: 1
Service: 3
Unfortunately, not a great drive thru experience. Ordered a sausage biscuit combo. Got home to realize I didn't have a drink, and they also did not give me Bo Rounds
Atmosphere: 4
Food: 4
Service: 4
Everyone working at this location on Sunday afternoon was excellent! Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Stark, spartan, utilitarian.
Atmosphere: 2
Food: 5
Service: 5
Hello, I am going to give you a SHOUT OUT Nijarica. You are the first person that is young and has the best attitude at a drive thru. She said hello and asked me how I was doing today? She had a smile on her face. This is what made my morning she said thank you at the end. RESPECT!!!!! Proud of you and never stop smiling. Thank you Bojangles for having a cashier that loves her customers and knows what it means.
Atmosphere: 5
Food: 5
Service: 5
Automated drive through now no more humans when placing your order. Pulled up to pay the cashier, the cashier didn’t even say hello or thank you, just said what I owed. Fries and biscuit were great chicken leg and thigh were beyond small, dry and disappointing.
Atmosphere: 2
Food: 2
Service: 1
Our order is never right, always out of stuff, biscuits are hard as a rock... So disappointed.
Food: 1
Service: 2
I have 2 complaints about this place. 1st of all the light skinned girl with the curly hair, black neck, and 2 big backs at the drive thru had a very nasty attitude. She was mad because they ran out of ice tea at the drive thru and had to actually move (walk) to the lobby to get the tea. Then she gave me a cup with tea running all down the side of it. My 2nd complaint is when I asked for a honey mustard, she said it's 42 cents with that same attitude, as if I cant afford 42 cents, but I just spent over $15. Although I didn't buy chicken, (I got breakfast) I feel that a complimentary honey mustard would have been nice after spending $15. I won't be back. Bojangles please do better. 🤦♂️
Restaurantji Recommends
Good food
Atmosphere: 5
Food: 5
Service: 5
Ya automated drive through order taking is trash. Stop. Just stop with everything being a computer.
I'm retracting my previous review. That was the worst service I've encountered at Bojangles. A full staff and no one would acknowledge my presence after 5 minutes of standing there with them looking at me. I was the only one waiting to order. The drive thru was busy, but you can't ignore the customers inside. I'm not going to patronize this business until this is resolved.
Atmosphere: 2
Food: 5
Service: 1
Just came through the drive through and the brown headed lady with curly hair at the window was super rude. Made me feel so weird. My order was wrong and she had a sour attitude and couldn’t even talk to me. If you can’t be friendly why are you working with the public? I smiled and even said thankful and she didn’t even respond to me.
Atmosphere: 2
Food: 4
Service: 1
I went to get a $60 breakfast order and was amazed. Order was fresh and didn't take long to hand to me. Very friendly service! Very clean restaurant! Keep up the amazing job!
Atmosphere: 5
Food: 5
Service: 5
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