Smoothie King
327 Harrison Bridge Rd, Simpsonville
(864) 962-3008
Recent Reviews
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My experience here was wonderful. The staff were kind, attentive, and very competent. Even when it gets busy, they make sure to always make your order right. One of the staff, Isabella, was especially kind. She answered all of my questions and brought me my smoothie in a timely manner. In addition, this place was by far the cleanest Smoothie King I have been to. The counters were cleaned and stocked, and the bathrooms were spotless. This will be my go to smoothie place from now on.
I ordered a PB Swizzle Bowl. The picture below is what I received after I had to inform the person working that she had left multiple items out of the bowl. I waited almost 20 minutes on this bowl be completed. I visit this location often and I’ve never received an item that was just thrown together like my food was today. I’m highly disappointed and unsatisfied with how my experience went today.
I love coming to this place and seeing all the good vibes and how it feels in here
Smoothie king ,smoothie king ,smoothie king.
I love smoothie king - their smoothies have an amazing taste . All of the staff are eager to help and personalize your experience
Location is clean and neat.
Nice music , will take their time and make any drink with love !!! :)
isabella has the best customer service i’ve ever experienced i’ll definitely be going back again!
I went to this business on 2/12/2025 for smoothie. The smoothie did not taste right. I was not satisfied with the smoothie. The company offers customer satisfaction guaranteed if you are not stratified with your smoothie, they will remake it. The employee remade the smoothie. The remake of the smoothie still did not taste right. After the 2nd remake I discovered on the receipt the employee did not ring up the smoothie correctly and I had been overcharged. I contacted the store manager while in the store. She requested that I come while she was there to get the refund and to get a remake.
I returned to the store on 2/24/2025 to get the remake and the refund. After the remake of the smoothie the store manager Faith told me she was informed that I would not be able to be serviced unless she was the store. I asked her who informed her of this and she said Brian the owner. When I first entered the store, nobody was in the store. The manager did not inform me of this information until after a customer entered the store and she was not discreet when informing me of this information. The manager has my personal contact information as I communicate with her on 2/12/2025. After I left the store, I advised her by phone and text message to let her know that she could have informed me of this by phone as it had been three weeks since the incident. I advised her that not only was it unprofessional, but I was humiliated and embarrassed. She informed me during the phone conversation that the owner said that I could not be serviced at all at this location and that she wanted to stay out of it, but the owner instructed her to deliver the information.
I feel as though the act and manner this information was delivered to me was intentional. It was to humiliate and hurt me. I am being discriminated against by the company.
I have some of the communication documented by text messages.
Amazing service from Faith and Isabella… 10/10
I Love coming to this location! I’m always welcomed with smiling faces and i couldn’t ask for better customer service! I would like to thank Lily and Kiara for helping me:) ( even other members i just caught these particular names) ! I will be back again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Recharge Mango Strawberry, Acai Cocoa Haze
I haven't pulled out of the parking lot yet due to seeing the need to make this review immediately. There were 2 employees working here tonight. One trainer (girl with purple jacket) and one trainee (guy with green shirt). The trainee was trying very hard to accomplish as many tasks as possible and all the trainer would do was complain and belittle to guy in front of all the customers waiting for their smoothies. I have see some rough workplaces but this young lady needs to be let go from her job. How dare you talk to someone like that!! The guy was trying his best and she was literally yelling at him like he was an idiot. Throwing objects into the sink and startling customers. Extremely unprofessional! I told the guy that he's doing a great job, to keep his head up and to not let it get to him which made him smile. I'm beyond disappointed in this lady's behavior toward him. Someone PLEASE take care of this situation!!!!
Atmosphere: 1
Food: 4
Service: 1
My husband my kids and i all came into smoothie king the other day Nathan greeted us with a smile and he was very polite to us, and very patient with my kids.with such good customer service, and the best smoothies around i will be for sure coming back!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nathan and Jada are an awesome team.
Atmosphere: 5
Food: 5
Service: 5
Amazing service from faith
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mangofest
I’ve been coming to this location for years now I’ve never had any issues and the staffs always super nice. Was even considered a regular at one point for one of the employees. (Who’s no longer there as they can’t keep them) I haven’t been in a couple months and today when I walked in I had some questions on the protein powder intake for my smoothie I was ordering. Saying they had no idea how many grams of protein are in the smoothies!! THATS INSANE. how do they not know the measurements of what they are selling to customers??? If I add a scoop of protein to my smoothie that does not already have protein, they could not answer how many grams it would be. The assistant MANGER NATHAN was talking back extremely cocky and rude shoving the scoop in my face to show there are no measurements on it. I asked nicely 3 times for him to just stop and let me order and he continued and continued to talk back and be extremely rude. Im in the industry myself and have been for 10 years. I’ve never once felt this kind of disrespect especially from a MANGER. How does a manger not know the answer to my question? I’m not one to write a review but I will definitely never be coming back.
Service: 1
My husband my kids and i all came into smoothie king the other day Nathan greeted us with a smile and he was very polite to us, and very patient with my kids.with such good customer service, and the best smoothies around i will be for sure coming back!!!
Super nice staff!!!!
Atmosphere: 5
Food: 5
Service: 5
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