Ordered twice from this subway. First time wraps were frozen, ridiculous but whatever. Then the next time, out of cucumbers, spinach, and flatbreads.
We're talking mid day orders so it's a bit absurd to be out of menu items so often. Go to other places, this one isn't worth the hassle of ne er having items on the menu.
Janel S
I placed an online order and they called me within 5 minutes to say they were out of several items I old them to please cancel the order. The 2 employees then called someone name Rebecca on the phone Rebecca said I needed to call door dash and my order was never placed with door dash it was on the app. Well 3 days later and I don’t have my money I have a recorded conversation she tried to lie and say she didn’t remember then vividly all of a sudden remembered. I am filing a dispute with my bank and consumers affairs
Atmosphere: 1
Food: 1
Service: 1
Erin Valencia
Drove up to the window and ordered a BLT. The lady literally wrote it down. I said to add mayonnaise. I get home and it’s literally just a sub with bacon and mayonnaise, no lettuce no tomato. I called up there and she said I needed to be specific. Like what does a BLT stand for?!?! 🤯
Boogy Woogy
Because of the new lady working there, I think her name starts with a j. This place is completely turned around. It is so much better than it was. It's so much cleaner. It's so much more efficient. The food is done correctly. The environment is better and all the kids actually do their damn jobs so thumbs up for me
Atmosphere: 4
Food: 4
Service: 4
Hannah Sprouse
These girls that worked there had cat and dog hair all over their uniforms, I love hair on my sub!!!
Atmosphere: 5
Food: 5
Service: 5
Ashton Dell
Online and the sign on the door says open at 9am. It is currently 11:28 am and the store is not open.
Atmosphere: 1
J Clay
We came in this evening for dinner. The two young men working had EXCEPTIONAL customer service!!! On a scale from 1 to 10... we would give them 100. The food was AWESOME too. The restaurant was very clean too. We will definitely be returning to this Subway. GOD BLESS the two young men. We need more like you in this industry.
Atmosphere: 5
Food: 5
Service: 5
C F
The service at this place is ridiculous!! The woman on staff was extremely rude to my elderly grandmother when she tried to order 2 different subs. I assume it is the same woman mentioned in all other 1-Star reviews. The owners of this franchise should really reevaluate if they want customers, or a snarky employee. We will never be returning.
Atmosphere: 1
Food: 3
Service: 1
Michelle Sapp
The toppings were no fresh at all and they didn't have a lot of drink options because they ran out , not to mention one of the staff was extremely rude and when it was pointed out to her by another customer her attitude was basically so what never going to this location again I'll drive 15 minutes out of the way to avoid this subways
Atmosphere: 1
Food: 1
Service: 1
Valeska Lopez
We just had a terrible experience at this location with the customer experience. Customer service was horrible with the lady (employee’s code 0303). We’ve been several times at this location and this is the first time we are encountering this type of behavior (service) from a team member. Never coming back! The way she talked to us shouldn’t be the way you talk to a customer.
Sat in the drive thru for 5 mins no body said anything drove up to window she said wait one second waited another 5 mins when all she had to do was hand me my pick up order I placed online. Parked my car went inside and she wasn’t even in there anymore. I was looking at my sub behind the counter for another 5 mins. I thought it’d be quicker to place online because I had to leave for work but not here. I waited 15 mins for them to hand me my sub that was already made and ready lol
Lisa Black
Went to get a meatball sub,then they tell me we don't have enough for a sub.Common sense put sigh on door. I wouldn't have wasted my time walking in!!Plus stood there about 8 minutes before getting waited on cause employees were talking. I'm done with subway!!!
Atmosphere: 1
Food: 1
Service: 1
Ryanne H.
This subway drives me NUTS! I have been to this location on several different occasions and witnessed the employees complaining if they have to make more then one sub per order. I placed an order online (thinking it would give them more time) and when my husband arrived to pick it up the supervisor complained at him that the order of 5 subs for my family of 5 was way to ginormous and it was rediculous that we would place an order like that online. Subway! It's time to clean house over there. I spent $70 with coupons! And got yelled at bc they had to make 5 sub!!!! Never again.
Service: 1
Joshua Carpenter
They should really didn't make it very good they gave like half effort
Renee Miller
One of the worst subs I have ever had. Bread was like rubber.
Ordered twice from this subway. First time wraps were frozen, ridiculous but whatever. Then the next time, out of cucumbers, spinach, and flatbreads.
We're talking mid day orders so it's a bit absurd to be out of menu items so often. Go to other places, this one isn't worth the hassle of ne er having items on the menu.
I placed an online order and they called me within 5 minutes to say they were out of several items I old them to please cancel the order. The 2 employees then called someone name Rebecca on the phone Rebecca said I needed to call door dash and my order was never placed with door dash it was on the app. Well 3 days later and I don’t have my money I have a recorded conversation she tried to lie and say she didn’t remember then vividly all of a sudden remembered. I am filing a dispute with my bank and consumers affairs
Atmosphere: 1
Food: 1
Service: 1
Drove up to the window and ordered a BLT. The lady literally wrote it down. I said to add mayonnaise. I get home and it’s literally just a sub with bacon and mayonnaise, no lettuce no tomato. I called up there and she said I needed to be specific. Like what does a BLT stand for?!?! 🤯
Because of the new lady working there, I think her name starts with a j. This place is completely turned around. It is so much better than it was. It's so much cleaner. It's so much more efficient. The food is done correctly. The environment is better and all the kids actually do their damn jobs so thumbs up for me
Atmosphere: 4
Food: 4
Service: 4
These girls that worked there had cat and dog hair all over their uniforms, I love hair on my sub!!!
Atmosphere: 5
Food: 5
Service: 5
Online and the sign on the door says open at 9am. It is currently 11:28 am and the store is not open.
Atmosphere: 1
We came in this evening for dinner. The two young men working had EXCEPTIONAL customer service!!! On a scale from 1 to 10... we would give them 100. The food was AWESOME too. The restaurant was very clean too. We will definitely be returning to this Subway. GOD BLESS the two young men. We need more like you in this industry.
Atmosphere: 5
Food: 5
Service: 5
The service at this place is ridiculous!! The woman on staff was extremely rude to my elderly grandmother when she tried to order 2 different subs. I assume it is the same woman mentioned in all other 1-Star reviews. The owners of this franchise should really reevaluate if they want customers, or a snarky employee. We will never be returning.
Atmosphere: 1
Food: 3
Service: 1
The toppings were no fresh at all and they didn't have a lot of drink options because they ran out , not to mention one of the staff was extremely rude and when it was pointed out to her by another customer her attitude was basically so what never going to this location again I'll drive 15 minutes out of the way to avoid this subways
Atmosphere: 1
Food: 1
Service: 1
We just had a terrible experience at this location with the customer experience.
Customer service was horrible with the lady (employee’s code 0303). We’ve been several times at this location and this is the first time we are encountering this type of behavior (service) from a team member. Never coming back! The way she talked to us shouldn’t be the way you talk to a customer.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Sat in the drive thru for 5 mins no body said anything drove up to window she said wait one second waited another 5 mins when all she had to do was hand me my pick up order I placed online. Parked my car went inside and she wasn’t even in there anymore. I was looking at my sub behind the counter for another 5 mins. I thought it’d be quicker to place online because I had to leave for work but not here. I waited 15 mins for them to hand me my sub that was already made and ready lol
Went to get a meatball sub,then they tell me we don't have enough for a sub.Common sense put sigh on door. I wouldn't have wasted my time walking in!!Plus stood there about 8 minutes before getting waited on cause employees were talking. I'm done with subway!!!
Atmosphere: 1
Food: 1
Service: 1
This subway drives me NUTS! I have been to this location on several different occasions and witnessed the employees complaining if they have to make more then one sub per order. I placed an order online (thinking it would give them more time) and when my husband arrived to pick it up the supervisor complained at him that the order of 5 subs for my family of 5 was way to ginormous and it was rediculous that we would place an order like that online. Subway! It's time to clean house over there. I spent $70 with coupons! And got yelled at bc they had to make 5 sub!!!! Never again.
Service: 1
They should really didn't make it very good they gave like half effort
One of the worst subs I have ever had. Bread was like rubber.
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