Tropical Grille
$ • Cuban, American, Wraps
Hours:
695 Fairview Rd, Simpsonville
(864) 757-9029
About Tropical Grille
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Tropical Grille Reviews
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I normally do my own meal prep but this weekend due to traveling, I decided to order 4lbs of unseasoned chicken breast from Tropical Grille in Simpsonville, SC. Ciera's customer service was excellent, and Arturo cooked my chicken to perfection. After calling the restaurant to give my verbal review, I decided to do a written one as well. I was saddened to hear today was Ciera's last day. She's taken my order a few times in the past and has always been awesome.
Normally the food and service are good. Your closing crew need to learn better customer service. If the sign is on and it's before closing time, don't refuse to serve drive-through customers simply because you want to get out of there. Close at closing time and not before. You just lost a regular customer.
Hey...my name is Laura and I am an employee at the Simpsonville store. I have worked many places in my life and I have respect and faith in my Tropical Grille family and what we're trying to achieve. In our business employees come and go...and we strive daily to "fix" what's broken. I and my family invite you and your family to give us a second or even third chance to get it right. Looking forward to seeing you.
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
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Tropical Grille offers quick and efficient service, even during quiet periods. Their bowls, such as the carne asada and south of the border bowls, are delicious and customizable with sauces like jalapeño, mustard, and garlic. The restaurant is known for its fresh food and good portion sizes, providing value for the money. The staff is friendly and knowledgeable about the menu, making it a kid-friendly place suitable for groups. However, some customers have noted issues with order accuracy and wait times. While the restaurant has a good variety of options, there are mixed opinions on the overall experience.