The Arby's on Main St. In Summerville, the food was okay that day,except one of the items didn't have one of the items on it, so I had to head back to Arby's. The fries were cold, and you're never greeted when you walk in, and they have you waiting to order . The crazy thing is they see you when you walk in.
Filthy. Food all over the floor and tables. Floor is sticky. Garbage is filled to the top in every garbage can. Men’s bathroom faucet does not work. Food wasn’t warm and looked suspect. Must have some serious management issues for it to look like this. If the dining room looks dirty, I can’t imagine what the kitchen looks like behind the scenes. Desperately needs a manager who cares. Sad, please do better.
Atmosphere: 1
Food: 2
Service: 3
Harrison Mitchell
Good Gyros
Atmosphere: 4
Food: 4
Service: 4
M. W.
They were out of very sauce except ketchup, mustard, and horseradish. They were out of most of the menu. I guess they’re out of a manager as well based on this. I will skip this location going forward.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Sims
Ordered 2 roast beef sandwiches, and 1 beef n cheddar. The meat looked like cow tongues on the 2 roast beefs was also grey in color, on the beef n cheddar the meat was raw in color and had a lot of the tubing in it. Went to take the meat in in a zip lock bag the next day, I waited at the counter for a few minutes. There was a lady waiting and said she's been there 10 minutes trying to order. When a lady came up she was rude, she said they just cut the meat thick and it was the end parts of the meat, that there was nothing wrong with it! I said look at the color. She said so what do u want, another sandwich, I said no my money back. She couldn't do it so I called cooperate. A guy that answered the phone the night that I got it to ask about the meat, and I asked for a manager or supervisor, he said for what, very rudely. I will NEVER go back to this location. Nasty and rude! Never had meat like that before, ever!
Atmosphere: 1
Food: 1
Service: 1
Everette Singleton
The sandwich was thin . And I'm happy that they brought back the potato cakes, but every last Arby's I've been through is the same. Fried too hard on one side. And another complaint that's not just this restaurant but all of them do it. The bathroom rooms are too exposed to the lobby.
Atmosphere: 3
Food: 2
Service: 4
steve s
5/11/25 1 star on roast beef Whoever was slicing the roast beef at 1:30 today was doing it wrong. It was double the thickness that it should be. Im not looking for grandmas hand sliced pot roast sandwich, I expect the roast beef to be thin sliced per Arbys standards
5 star on creme shake
Atmosphere: 5
Food: 4
Service: 5
Amy Gann
Never have enough staff. I have been sitting in the drive thru for 20 minutes and we haven’t moved. Ridiculous
Waiting inside for no service then left. Made me think the sign behind the counter is joke no service no fast food
Service: 1
Austin Temple
Not only was the food wrong paid for a large and got smalls. Service was terrible. Cashier was rude. Atmosphere was horrible, trash and water covering the lobby floors. Employee insisted, I dropped trash and demanded I picked it up. Highly suggest staying away from here. Arby’s may as well shut down this location.
Atmosphere: 1
Food: 1
Service: 1
Russell Bishop
their menu is a little different than other restaurants so that's an only reason to go. a bit more expensive for a quick meal.
Betty Cox
Food was not correct and was cold sloppy and did not taste good I regret spending money on such a terrible experience the worst experience I have ever had at a Arby's location
Atmosphere: 1
Food: 1
Service: 2
Wendy Goodrich
All the food looked like it was wrapped and then squished…like squeezed Probably never go back again
I love the crispy chicken sandwich
Food: 5
Laughable
Atmosphere: 3
Food: 3
Service: 3
The Arby's on Main St. In Summerville, the food was okay that day,except one of the items didn't have one of the items on it, so I had to head back to Arby's. The fries were cold, and you're never greeted when you walk in, and they have you waiting to order . The crazy thing is they see you when you walk in.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Classic Crispy Chicken Sandwich
Filthy. Food all over the floor and tables. Floor is sticky. Garbage is filled to the top in every garbage can. Men’s bathroom faucet does not work. Food wasn’t warm and looked suspect. Must have some serious management issues for it to look like this. If the dining room looks dirty, I can’t imagine what the kitchen looks like behind the scenes. Desperately needs a manager who cares. Sad, please do better.
Atmosphere: 1
Food: 2
Service: 3
Good Gyros
Atmosphere: 4
Food: 4
Service: 4
They were out of very sauce except ketchup, mustard, and horseradish. They were out of most of the menu. I guess they’re out of a manager as well based on this. I will skip this location going forward.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 roast beef sandwiches, and 1 beef n cheddar. The meat looked like cow tongues on the 2 roast beefs was also grey in color, on the beef n cheddar the meat was raw in color and had a lot of the tubing in it. Went to take the meat in in a zip lock bag the next day, I waited at the counter for a few minutes. There was a lady waiting and said she's been there 10 minutes trying to order. When a lady came up she was rude, she said they just cut the meat thick and it was the end parts of the meat, that there was nothing wrong with it! I said look at the color. She said so what do u want, another sandwich, I said no my money back. She couldn't do it so I called cooperate. A guy that answered the phone the night that I got it to ask about the meat, and I asked for a manager or supervisor, he said for what, very rudely. I will NEVER go back to this location. Nasty and rude! Never had meat like that before, ever!
Atmosphere: 1
Food: 1
Service: 1
The sandwich was thin . And I'm happy that they brought back the potato cakes, but every last Arby's I've been through is the same. Fried too hard on one side. And another complaint that's not just this restaurant but all of them do it. The bathroom rooms are too exposed to the lobby.
Atmosphere: 3
Food: 2
Service: 4
5/11/25
1 star on roast beef
Whoever was slicing the roast beef at 1:30 today was doing it wrong. It was double the thickness that it should be. Im not looking for grandmas hand sliced pot roast sandwich, I expect the roast beef to be thin sliced per Arbys standards
5 star on creme shake
Atmosphere: 5
Food: 4
Service: 5
Never have enough staff. I have been sitting in the drive thru for 20 minutes and we haven’t moved. Ridiculous
Restaurantji Recommends
Waiting inside for no service then left. Made me think the sign behind the counter is joke no service no fast food
Service: 1
Not only was the food wrong paid for a large and got smalls. Service was terrible. Cashier was rude. Atmosphere was horrible, trash and water covering the lobby floors. Employee insisted, I dropped trash and demanded I picked it up. Highly suggest staying away from here. Arby’s may as well shut down this location.
Atmosphere: 1
Food: 1
Service: 1
their menu is a little different than other restaurants so that's an only reason to go. a bit more expensive for a quick meal.
Food was not correct and was cold sloppy and did not taste good I regret spending money on such a terrible experience the worst experience I have ever had at a Arby's location
Atmosphere: 1
Food: 1
Service: 2
All the food looked like it was wrapped and then squished…like squeezed
Probably never go back again
Atmosphere: 1
Food: 1
Service: 1
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