Arby's
1590 Old Trolley Rd, Summerville
(843) 871-4020
Recent Reviews
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This Arby's location actually has standards. I highly recommend!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef
Once upon a time, the Arby's chain was a cut above the other fast food joints. Unfortunately, that's no longer the case. Most of the locations (particularly this one) are now looking for ways to cut costs. Instead of shutting down at a decent hour and saving money on unnecessary payroll, they've decided to cut their staff in half and double the work load on the ones left to man the store. The end result is longer lines, longer waits, stressed employees with bad attitudes, a sharp decline in the quality of the food & a sharp increase in prices. If I ever wait nearly 40 minutes and pay $35 dollars for 2 meals again, it won't be from this location. Guaranteed.
PS - there was only one elderly couple in the dining room, and 2 cars in the drive-thru ... so there's no excuse for this kind of incompetence.
Atmosphere: 2
Food: 3
Service: 1
I went to the drive - thur to get my daily MOZZ CHEESE STICK, which is my favorite... saw the new sandwich ANGUS CHEESESTEAK decided to try ... without the bread ... was very disappointing the paper box leek thru to my bag, and the cheesesteak was very salty.... I DO have to say the service was excellent. EMPLOYEE DANIEL did a fabulous job explaining the new sandwich..... but for now on, I will just stay with my cheese stick #goodjobDANIEL
Atmosphere: 5
Food: 2
Service: 5
Bring the fish sandwich back!!! Permanently!!!
Food: 1
Paid for extra meat, didn't get it, milkshake messed up, waited in line forever, didn't have online order ready, got pulled for another 10 min wait, and all of this with a nasty snippy cashier.
Food: 2
Service: 1
Person at the Drive thru needs to learn to listen to the order.
Atmosphere: 5
Food: 4
Service: 1
Yummy and they cleaned if they weren't doing anything
Atmosphere: 5
Food: 5
Service: 5
I just got home to find half my order missing. This is not the first time it's happened. This location just lost a regular customer.
Atmosphere: 1
Food: 1
Service: 1
I was really hungry, just picked up my beautiful little grand from daycare. A babysitting night. I ordered what seemed to be a delicious looking fish sandwich, I was totally surprised when I got to the house. Both buns were burnt. I called them back, they did say, "Bring it back. Well, it's too cold to be bringing my grand baby back out. No dinner last night. I was disappointed. Look at what you give your customers. If you wouldn't eat it, they won't eat it.
Atmosphere: 5
Food: 3
Service: 5
Do NOT give this location your money. More than once they’ve messed up my order, completely leaving out things I paid for. Food was overcooked. My assumption is they’re in a rush to have good numbers, well this was my last time.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Always HOT dish with great service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
The food at Arby's is really good the food is always fresh and the milk shakes is very creamy.
Atmosphere: 3
Food: 5
Service: 5
Nice lunch clean love the bell ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
I live not far from this one and go here every now and then. I don't go out to places as often as I used to cause it's no fun by myself and don't do much fast food at all. That being said, anytime I go to this Arby's they're pretty consistent on service, cleanliness and quality. I just went there with my father and the line for the drive thru was backed up so far we just did find a spot to park without having to wait on the line to move up. I feel like that in itself speaks for this location.
Wheelchair accessibility: It is wheelchair accessible.
Atmosphere: 5
Service: 5
Recommended dishes: Loaded Curly Fries, Beef 'N Cheddar
Drive thru employee appeared to not want to be there and was borderline disrespectful. Food was great!!! Love their burgers!
Food: 5
Service: 3
Recommended dishes: Greek Gyro, Potato Cakes, Crispy Chicken Salad, French Dip
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