When they forget to add the little plastic piece in the center of the pizza and put it on the bottom of the stackI didn't call in because the pizza is still eligible, but now, looking at its unacceptable
Darlene Jackson
Placed Online delivery order at 7:50 by 10 the food still hadn't arrived so I called the store three different times to try and cancel the order and get a refund but no one would pick up. I then got the text that my food would be arriving so I gave up and when the food got here at 11pm, my order is completely wrong I ordered a large pizza with loaded tots and I got a small pizza with cinnamon twist. Save yourself the time and the money and don't order from this location.
Atmosphere: 1
Food: 1
Service: 1
Tim Faulkner
Should have never put the 50% off deal on this poor poor place.Cold ? is fine, but 2hrs after we ordered? Never again!
Atmosphere: 1
Food: 1
Service: 1
Samantha K
They didn't bother to tell us for nearly 2 hours that they don't deliver to our address. We didn't have a problem picking up but letting us know when we put the order in would have been stellar.When we asked if they'd be re-making our food that had been sitting for 1.5 hours that we paid $54 for, they said no "because its sitting under the heaters." We could have gone to a sit down restaurant for less than that, but the whole point is that we didn't want to leave the house after a long week.Get there to pick up our food, food is cold and our drinks are warm.Literally any single ounce of basic communication would have made this a much better experience.
Atmosphere: 1
Food: 1
Service: 1
Laquell J Entertainment
The front desk staff was beyond professional and respectful.
Atmosphere: 5
Food: 5
Service: 5
Deborah Funderburk
I spend way too much money her but that’s because my orders are always correct, food is prepared properly and delivered in a timely manner :)
Atmosphere: 5
Food: 5
Service: 5
Vickie Stewart
Order pizza at 622. PREP at 628 not in oven till 657! When went in to pickup and girl cutting and packing it took a tinfoil pan and poured something over the pizza. Cashier said what should I do with this..other girl said give it to her. Box wouldn't even stay closed. I opened it and asked what she had poured on it. Cashier sd it was your Italian sausage. It looked like throw up. Very unappealing. She then sd I think they just put another in the oven. I sd am I going to receive a discount or something to wait another 45 min? She asked the manager and she' sd she'll have to pay. I left without the pizza. Never had a bad experience here until now.
Atmosphere: 1
Food: 1
Service: 1
Leslie Hanley
Always great service and
Atmosphere: 5
Food: 5
Service: 5
Derek Pickering
Food was ok but not fresh due to taking over an hour to be delivered after it left the store. Also, don't bother calling. After answering the phone they put me on hold immediately, then after about 5 mins of waiting someone answers and I tell them that the tracker is giving me an error and won't show me the progress of my order, the girl on the phone says "give me a minute" and puts me on hold. The food got delivered 15 minutes later and she still had me on hold so I stayed on the phone for another 10 mins to see if she would come back but she never did. Might give them another try but I won't have very high expectations next time.
The pizza is really good and I love there hot wings with some ranch and the chicken carbonara pasta is super delicious ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Alfredo Was Given a Half Serving and Crusty, Chicken Wings
Steve Hilton
Ordered food online and stated that delivery time was 35 minutes well an hour and ten minutes later we got our cold food which one of the pizza boxes was crushed down on the pizza and had been for a while because cold cheese does not stick to the box, then the driver dropped some of the food on the ground and did not apologize all he said when he handed us the food was l hate these boxes. Called the store and the manager who sounded as he was lost had the hardest time finding my order online said he could not refund my money for damaged food and only offered a free pizza as if l would order from there again
Atmosphere: 1
Food: 1
Service: 1
Jimmy Morgan
The employees that work here are so rude and attitude. Will never come back again.
Atmosphere: 1
Food: 1
Service: 1
Patrick Brower
Missing parts of my order called and spoke with someone about missing items and was brushed off.
Atmosphere: 1
Food: 1
Service: 1
Bradley Cole
Saw them drop food on the ground then stick it in a delivery bag…… that’s after she sat the dropped food back on the slicing table
When they forget to add the little plastic piece in the center of the pizza and put it on the bottom of the stackI didn't call in because the pizza is still eligible, but now, looking at its unacceptable
Placed Online delivery order at 7:50 by 10 the food still hadn't arrived so I called the store three different times to try and cancel the order and get a refund but no one would pick up. I then got the text that my food would be arriving so I gave up and when the food got here at 11pm, my order is completely wrong I ordered a large pizza with loaded tots and I got a small pizza with cinnamon twist. Save yourself the time and the money and don't order from this location.
Atmosphere: 1
Food: 1
Service: 1
Should have never put the 50% off deal on this poor poor place.Cold ? is fine, but 2hrs after we ordered? Never again!
Atmosphere: 1
Food: 1
Service: 1
They didn't bother to tell us for nearly 2 hours that they don't deliver to our address. We didn't have a problem picking up but letting us know when we put the order in would have been stellar.When we asked if they'd be re-making our food that had been sitting for 1.5 hours that we paid $54 for, they said no "because its sitting under the heaters." We could have gone to a sit down restaurant for less than that, but the whole point is that we didn't want to leave the house after a long week.Get there to pick up our food, food is cold and our drinks are warm.Literally any single ounce of basic communication would have made this a much better experience.
Atmosphere: 1
Food: 1
Service: 1
The front desk staff was beyond professional and respectful.
Atmosphere: 5
Food: 5
Service: 5
I spend way too much money her but that’s because my orders are always correct, food is prepared properly and delivered in a timely manner :)
Atmosphere: 5
Food: 5
Service: 5
Order pizza at 622. PREP at 628 not in oven till 657! When went in to pickup and girl cutting and packing it took a tinfoil pan and poured something over the pizza. Cashier said what should I do with this..other girl said give it to her. Box wouldn't even stay closed. I opened it and asked what she had poured on it. Cashier sd it was your Italian sausage. It looked like throw up. Very unappealing. She then sd I think they just put another in the oven. I sd am I going to receive a discount or something to wait another 45 min? She asked the manager and she' sd she'll have to pay. I left without the pizza. Never had a bad experience here until now.
Atmosphere: 1
Food: 1
Service: 1
Always great service and
Atmosphere: 5
Food: 5
Service: 5
Food was ok but not fresh due to taking over an hour to be delivered after it left the store. Also, don't bother calling. After answering the phone they put me on hold immediately, then after about 5 mins of waiting someone answers and I tell them that the tracker is giving me an error and won't show me the progress of my order, the girl on the phone says "give me a minute" and puts me on hold. The food got delivered 15 minutes later and she still had me on hold so I stayed on the phone for another 10 mins to see if she would come back but she never did. Might give them another try but I won't have very high expectations next time.
Food: 3
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
The pizza is really good and I love there hot wings with some ranch and the chicken carbonara pasta is super delicious ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Alfredo Was Given a Half Serving and Crusty, Chicken Wings
Ordered food online and stated that delivery time was 35 minutes well an hour and ten minutes later we got our cold food which one of the pizza boxes was crushed down on the pizza and had been for a while because cold cheese does not stick to the box, then the driver dropped some of the food on the ground and did not apologize all he said when he handed us the food was l hate these boxes. Called the store and the manager who sounded as he was lost had the hardest time finding my order online said he could not refund my money for damaged food and only offered a free pizza as if l would order from there again
Atmosphere: 1
Food: 1
Service: 1
The employees that work here are so rude and attitude. Will never come back again.
Atmosphere: 1
Food: 1
Service: 1
Missing parts of my order called and spoke with someone about missing items and was brushed off.
Atmosphere: 1
Food: 1
Service: 1
Saw them drop food on the ground then stick it in a delivery bag…… that’s after she sat the dropped food back on the slicing table