The bartender named SETH is incompetent. I will explain. BTW, I love Frothy Beard and have been a loyal customer for years.My wife and I visited this location 3 days ago. We had a good experience and good beer and food.Today, I suggested to a friend that we should go back. I ordered a pitcher of Walhallaweisse, which is $18 but, unfortunately, it was tapped. I requested another light beer that we could get a pitcher of. He suggested Tides of Gallaway. He charged me over $30 for the pitcher. I was not happy but I paid for it because he had already poured it and we sat down to drink our beer.After pouring, I realized the pitcher was less than 4 beers, and at $8 per beer, he had charged me more for a a pitcher than the equivalent of purchasing 4 beers at the actual menu cost of $7.50, let alone $8 per beer, and a tip of $5. When I brought this up he became defensive and told me there is nothing he could do about it. A cop out at best.The fact that he could not understand how he completely screwed us over, even looking at the simple math of the situation, is a clear sign of ineptitude, and his inability to correct the situation is a clear sign of his ignorance and total lack of customer service.I like this location but this man, Seth, needs to be removed. This job, a bartender, and simple math, is too difficult for him. If you are employing people like this, this location will fail.Do better by your loyal customers.
Mike Yeah
Smash Burger was good. Nice and pleasant service. Nice restaurant that deals in science fiction. However, I'd avoid the unsweetened tea.
Garrett Pippin
Great beer and staff! Lots of events throughout the week. Definitely check them out!
William Hunt
Great taproom , great beer, but employees were not even remotely friendly. Gave the impression that ordering a beer was inconveniencing them.
Brian McCormick
Really friendly staff, and great beer !!
Mandi Liv
Was in last week and service was fantastic. Great selection of beers. Food menu is superb. The food tastes great. Thanks to Seth for taking care of our table!
R K
This place went from okay place to WORSE ! Now It is understandable why noone shows up there anymore! Restaurant has a strange odour. It was taco tuesday —-Ordered taco ! Worst taco ever! Tortilla was stale and falling apart ! Their cheese filled pretzel was the worse pretzel ever !!! I think they use microwave for everything !!! Yuck!!!They OVER CHARGE for all their menu items. Their location is good however they seem to have weak management of that place.SUMMERVILLE DESERVES BETTER!
tyese riley
This place is the biggest let down in our charming little downtown. I’m not sure why we keep giving it just one more chance, but I guarantee their Christmas parade seat rip off will be the last of my dollars spent at any frothy affiliated place. It’s sad because when we first moved here, Frothy (at their original Ashley phosphate location) was our favorite brewery to go to! The original owners were always so great with the customers. Also, when off the world opened a group of us would go for music bingo every week but the food just kept getting worse just like the customer service so we quit going after several weeks of bad experiences. If you’re going to have a prime spot in a small southern downtown area, the least you could do is have that southern hospitality. Every time I walk into off the world I immediately feel uncomfortable and unwelcome. They are never staffed appropriately so the wait for anything is extremely long. No other business in the downtown has the staffing issue excuse that they have every time you go in there. The food is just a notch above frozen food popped in the air fryer. The Summerville Christmas parade tickets that they charged I believe $20 was the biggest waste of money I have ever spent. I basically paid for a beer that I don’t like (their beer selection is very limited), 2 trips to the bathroom and a hard wooden chair to sit on that was crammed next to the other paying guest like sardines. I really felt embarrassed to be seen sitting in those chairs with people knowing I paid just to be there. You would think if you bought a chair that you would get VIP treatment, nope quite the opposite. It almost felt like they were annoyed that we were there for the Christmas parade. We were one of the first guest to arrive and was told it sold out online in 15 minutes. Ok, then why aren’t you staffed appropriately? Then we place an order right away for food, asked if it would be brought out to us and was told that they couldn’t guarantee it. Therefore we kept going in to check visually to see if it was out, then after 30 minutes and everyone around us getting their food that arrived much later we asked about our order that was for 1 appetizer, was basically told to stop asking and it would be out when it go out. After 1 hour and 10 minutes of waiting I asked for a refund, I was given the refund but still not offered anything for my inconvenience was just told someone else outside must have claimed our food. Needless to say I paid for tickets to spend time at frothy beard but I walked across the street and spent all my money at the axe joint! They never let me down and are always fast and friendly even when the line for a beer is out the door. There were plenty of delicious food trucks to eat at as well so there was no need to spend any more of my hard earned money at frothy. I really wish they would move on and let a new business open up that would represent what downtown Summerville is supposed to be. Its been well over 2 years and they haven’t improved, in my opinion they get worse with each visit. Please people save your money and NEVER buy seats to an event that they are offering. You will feel like you were cheated out of your money. Just trying to save the next person.
Jessie H
Everything I've ever had from this kitchen is so good! The Brussel sprouts are so good! I've had the burgers, Mac and cheese, all so good!
Great atmosphere. Great service. Great food. Taco Tuesdays are a must with trivia.
John Roberson
Great place on the square in Summerville. Service was great. Beer is delicious. Food had great flavors and was slightly spicy. Had a blues singer the night I was there. I recommend Frothy Beard. ???
Elo “Kidogo84” Solitare
Family friendly atmosphere. They have a good selection of food and an extensive beer list. We love coming here.
Thomas Briggs
Nice low key bar. With awesome starwars decor
Phyllis Mills
Definitely out of this world. Happened in on their 2nd anniversary! I have allergies and was hesitant with a limited menu. Our server, Vicky was top-notch. She checked with the kitchen before placing our order and they were able to accommodate. Coffee rubbed bacon, on top was different, but the burger was out of this world good! Tater tots with chili, both very good.If you are looking for a place with different brews on tap, varied menu and great waitstaff check it out!
Poor customer service and WAY over priced beers
The bartender named SETH is incompetent. I will explain. BTW, I love Frothy Beard and have been a loyal customer for years.My wife and I visited this location 3 days ago. We had a good experience and good beer and food.Today, I suggested to a friend that we should go back. I ordered a pitcher of Walhallaweisse, which is $18 but, unfortunately, it was tapped. I requested another light beer that we could get a pitcher of. He suggested Tides of Gallaway. He charged me over $30 for the pitcher. I was not happy but I paid for it because he had already poured it and we sat down to drink our beer.After pouring, I realized the pitcher was less than 4 beers, and at $8 per beer, he had charged me more for a a pitcher than the equivalent of purchasing 4 beers at the actual menu cost of $7.50, let alone $8 per beer, and a tip of $5. When I brought this up he became defensive and told me there is nothing he could do about it. A cop out at best.The fact that he could not understand how he completely screwed us over, even looking at the simple math of the situation, is a clear sign of ineptitude, and his inability to correct the situation is a clear sign of his ignorance and total lack of customer service.I like this location but this man, Seth, needs to be removed. This job, a bartender, and simple math, is too difficult for him. If you are employing people like this, this location will fail.Do better by your loyal customers.
Smash Burger was good. Nice and pleasant service. Nice restaurant that deals in science fiction. However, I'd avoid the unsweetened tea.
Great beer and staff! Lots of events throughout the week. Definitely check them out!
Great taproom , great beer, but employees were not even remotely friendly. Gave the impression that ordering a beer was inconveniencing them.
Really friendly staff, and great beer !!
Was in last week and service was fantastic. Great selection of beers. Food menu is superb. The food tastes great. Thanks to Seth for taking care of our table!
This place went from okay place to WORSE ! Now It is understandable why noone shows up there anymore! Restaurant has a strange odour. It was taco tuesday —-Ordered taco ! Worst taco ever! Tortilla was stale and falling apart ! Their cheese filled pretzel was the worse pretzel ever !!! I think they use microwave for everything !!! Yuck!!!They OVER CHARGE for all their menu items. Their location is good however they seem to have weak management of that place.SUMMERVILLE DESERVES BETTER!
This place is the biggest let down in our charming little downtown. I’m not sure why we keep giving it just one more chance, but I guarantee their Christmas parade seat rip off will be the last of my dollars spent at any frothy affiliated place. It’s sad because when we first moved here, Frothy (at their original Ashley phosphate location) was our favorite brewery to go to! The original owners were always so great with the customers. Also, when off the world opened a group of us would go for music bingo every week but the food just kept getting worse just like the customer service so we quit going after several weeks of bad experiences. If you’re going to have a prime spot in a small southern downtown area, the least you could do is have that southern hospitality. Every time I walk into off the world I immediately feel uncomfortable and unwelcome. They are never staffed appropriately so the wait for anything is extremely long. No other business in the downtown has the staffing issue excuse that they have every time you go in there. The food is just a notch above frozen food popped in the air fryer. The Summerville Christmas parade tickets that they charged I believe $20 was the biggest waste of money I have ever spent. I basically paid for a beer that I don’t like (their beer selection is very limited), 2 trips to the bathroom and a hard wooden chair to sit on that was crammed next to the other paying guest like sardines. I really felt embarrassed to be seen sitting in those chairs with people knowing I paid just to be there. You would think if you bought a chair that you would get VIP treatment, nope quite the opposite. It almost felt like they were annoyed that we were there for the Christmas parade. We were one of the first guest to arrive and was told it sold out online in 15 minutes. Ok, then why aren’t you staffed appropriately? Then we place an order right away for food, asked if it would be brought out to us and was told that they couldn’t guarantee it. Therefore we kept going in to check visually to see if it was out, then after 30 minutes and everyone around us getting their food that arrived much later we asked about our order that was for 1 appetizer, was basically told to stop asking and it would be out when it go out. After 1 hour and 10 minutes of waiting I asked for a refund, I was given the refund but still not offered anything for my inconvenience was just told someone else outside must have claimed our food. Needless to say I paid for tickets to spend time at frothy beard but I walked across the street and spent all my money at the axe joint! They never let me down and are always fast and friendly even when the line for a beer is out the door. There were plenty of delicious food trucks to eat at as well so there was no need to spend any more of my hard earned money at frothy. I really wish they would move on and let a new business open up that would represent what downtown Summerville is supposed to be. Its been well over 2 years and they haven’t improved, in my opinion they get worse with each visit. Please people save your money and NEVER buy seats to an event that they are offering. You will feel like you were cheated out of your money. Just trying to save the next person.
Everything I've ever had from this kitchen is so good! The Brussel sprouts are so good! I've had the burgers, Mac and cheese, all so good!
Restaurantji Recommends
Great atmosphere. Great service. Great food. Taco Tuesdays are a must with trivia.
Great place on the square in Summerville. Service was great. Beer is delicious. Food had great flavors and was slightly spicy. Had a blues singer the night I was there. I recommend Frothy Beard. ???
Family friendly atmosphere. They have a good selection of food and an extensive beer list. We love coming here.
Nice low key bar. With awesome starwars decor
Definitely out of this world. Happened in on their 2nd anniversary! I have allergies and was hesitant with a limited menu. Our server, Vicky was top-notch. She checked with the kitchen before placing our order and they were able to accommodate. Coffee rubbed bacon, on top was different, but the burger was out of this world good! Tater tots with chili, both very good.If you are looking for a place with different brews on tap, varied menu and great waitstaff check it out!