Jersey Mike's Subs

I will never eat here again I found hair in my sub.

Food: 1

Service: 1

They have good subs.

I waited to 20min for them to finish my sandwich just to tell me they gave all the remaining bacon away. To ppl that ordered waybafter me. That was half my order. This place sucks. The service is terrible and the food matchs.

The food is good and so is the service but the hot sub cooks are so hit or miss with reading the directions of what a customer asks for. I typically get a number 16 but ask for mayo, lettuce, pickles and raw onions to be added to it after it’s cooked. 8/10 times they don’t pay attention to the ticket slip and nothing gets added to it. Please do better, Jersey Mikes!

Atmosphere: 4

Food: 4

Service: 3

This is the second time we've ordered over the phone and they've left off items we've paid for.
We paid for extra roast beef and pepperoni ($4 extra) on a sandwich, which was left off (see picture of normal portion on turkey sub versus double meat on roast beef & pepperoni).
They forgot oil and vinegar on the side- which was addressed when we picked the order up, no big deal.
After leaving and inspecting the turkey sub, they forgot to put tomatoes on the sandwich.
I never have issues ordering in store, or at other locations, however there's clearly an issue with employees taking/ making phone or online orders. Very disappointing, I won't be wasting my time or money at this location again.

Atmosphere: 3

Food: 2

Service: 1

On 7/13 I went into the Knightsville location. I ordered a giant 13 on wheat Mike's way and I wanted to try the new spicy southwest cheese steak chicken on a wrap just as it described on menu. The young lady making the cold subs was clearly asking Julian for help, multiple times as she was also trying to train a new girl. Julian made.it abundantly clear that his only goal was to get out on time, a whole 2 and a half hours later. She asked several times, he made the comment also several times that he wanted to get out on time at 9:30pm. Then comes my order, the giant 13 was correct but the cheesesteak not so much. 1st he calls what I am guessing is my name, I ask him Brandy, he says yeah sure they must've spelled your name wrong. Did not confirm what my order was. Admittedly I did not either as the mispronunciation of my name is common. I assumed he knew what I was waiting for. I get home and sadly it was not what I ordered. It appears to be just a plain cheesesteak on a cheese type roll. The roll itself is so squished it could have been a wrap at that point. Thankfully I am not a picky eater as I was not driving back up to the store to get my food. But I am very disappointed. I feel as if if he wasn't in such a hurry to get out of work and help out his coworkers then simple mistakes won't be made.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Chicken Philly Cheese Steak

Clearly whoever made our subs did not care about this order. I ordered online for my wife and I today, and they were "sub"par to put it nicely... Extra banana peppers on my wife's turkey sub was 3 slices of banana peppers on the whole thing. The "light mayo" on mine was oozing out of the ends and the whole sub was soaking wet and covered in oil all over the OUTSIDE of the bun. Also there was barely a spec of bacon on my club sandwich.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Sandwich, Club Supreme

This is my go to Jersey Mikes. I place an order in the app and run in and grab my sub when it’s ready :) Always nice to use the app during lunch hours, or when there is a line! On my last visit I got their Philly cheesesteak sub, and yes it was good, but man I felt like there was a butt load of peppers. I had to take some off.

Atmosphere: 5

Food: 5

Service: 5

Don’t count on an on time pickup if you order ahead. Very disorganized. Best time to come…. 3 pm on a day that doesn’t end in Y.

Atmosphere: 3

Food: 3

Service: 1

This location never disappoints! Excellent customer service, restaurant is always neat and clean. The food is fresh and delicious no matter when you visit! ?BTW call in orders always have a line so it's better to just go in and place your order! ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Super Sub, Salad Bowls, Subs by the Box, Club Supreme

Simply the best all around

Parking: Central Ave knightsville

Atmosphere: 5

Food: 5

Service: 5

This place use to have good subs but this picture shows the hard bread they are putting out! Macy a manager that works there and was there on this afternoon is rude and unprofessional! She didn’t not helped but made the situation worse! I don’t know how she became a manager but they won’t get any of my $ anymore!!!!

Atmosphere: 1

Service: 1

Overpriced for a sandwich that’s not really

Atmosphere: 4

Food: 2

Service: 4

After getting the incorrect order through their app. I call and spoke to a manager who lets me know the order is still up there and that I can come and get it if possible.Keep in mind the store is 15 min from me. I agree, get up there and the order is in a corner. I see the time said 1:35 PM on the bag and it’s 2:10pm. I asked if they can remake it and the manager says he did remake it. I ask him again and says he did. I get home and the meat is warm on a cold sub!! The vegetables are warm and bread is soggy.

Atmosphere: 1

Food: 1

Service: 1

#8 is the best!

Atmosphere: 5

Food: 5

Service: 5