Marco's Pizza

9500 Dorchester Rd, Summerville
(843) 821-4000

Recent Reviews

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Metise Metise

I eat here often because I do like their pizza but as of lately, the large pizza is becoming smaller and smaller. The pizza used to cover the box now a large is looking like a medium. I dont want to see what a small pizza looks like.

Lorenzo Gibbs

Order a pizza a wings at 9pm it arrived at maybe 11:30 not sure because it was left outside my door without even a knock…50 dollars worth of cooked left out side my door like a dog …(cold food)

Wendell Hartman

I didn’t rate the food, because I never got any. I arrived at the store at one minute until 11, and the door was still locked, which was fine, but they never unlocked it, and I waited until five after.

I called in my order, I was shopping at the grocery store next-door, and was told it would be 15 minutes. I also mentioned that the door was still locked.

I got there about 20 minutes after I ordered, and the door was still locked at 11:26 and there was another person who had been waiting outside for several minutes. I knocked on the glass loudly several times, and could see three people inside, but they did not unlock the door.

I called the store finally and told them to unlock the door, and my pizza was not ready. I was told it would be 2 to 3 minutes more. I asked almost 15 minutes later because I had groceries in the car, including dairy and it’s warm outside, and was told they would have to remake it. It had been over 30 minutes at this point. I left without getting it, as I did not want my groceries to spoil.

I can’t believe they still had not unlocked the door over 20 minutes after I called them, and they knew I was there. He acknowledged this on the phone when I called in the pizza at 11:05, and still did not unlock the door.

What a terrible way to run a business. I feel certain they must’ve heard me knocking on the door when I came back, and I could see him standing at the counter a few feet away when I called him. I’m not sure how long the other lady waited, but I’m sure she tried the door and knocked as well.

Mercy Ben

Best pizza in town by far.

Jacob :n]

that guy Chase is so cool

Big Ben

Pizza had all that we ordered but was not cooked thoughly. Was very doey.

John Kaylor

Tried for 1st time. Good pizza. Fresh ingredients. Good delivery time. Will order again!

Ancheneia

I placed my order online with a delivery time of 7:17, I did not get my food until 8:39pm. I spoke to Hannah one of the managers at 7:30 to see about the delay, she said they were backed up and she wasn’t sure when my food would be delivered. I expressed my dissatisfaction being that I have a 2 year old that’s waiting for dinner along with the rest of the family. My 2 year old bedtime is 8:00. I ended up having to cook a meal for my family after I had spent almost 40.00 in this restaurant. Hannah didn’t provide a solution, not even an apology! She just kept saying theres nothing she could do. To top it off when the pizza came it was cold….. you could tell it was sitting.. the pizza looked like it was done hours ago.. it was flat, looked like I ordered a flat bread pizza..I won’t get started on the wings 🤦🏾‍♀️🤦🏾‍♀️ I’m so disappointed with Marco’s today. Had I known I would get my order 2 hours from the time I ordered I would’ve ordered something else, or just cook to begin with.. this was a waste of my hardworking money!

Food: 1

Service: 1

Sharon Holmes

Our meats had no flavors

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Pepperoni Pizza, Supreme Pizza

Steve Falls

Placed my order and it showed a 35 min estimated delivery time. An hour and a half later the app showed it was in the oven. Called to cancel my order and was hung up on twice. Called back again and they seemed very nice and canceled my order. Crazy unrealistic delivery times seem to be a thing with this store.

Service: 1

Brandi Goodman

I placed an order last week online & the order arrived late & it was cold as a rock. I normally never have any issues with this location. I called ask to speak to Manager. He was kind of cocky and rushing me. I informed him to refund my card & issue a credit for order since I couldn’t get another pizza out that night. He said yes sure and hung up.I ended up reviewing my account today and saw that my account was never refunded. I called back spoke with Beth who was very kind and issued the refund. I called tonight to place an order and use the credit. The young man who answered was kind and informed me that there was only a credit of $7 on the account. I was confused the order was $25 not $7. I informed him Corbin was supposed to issue the credit and refund but I had to call back earlier that day since it wasn’t done. He informed me that Corbin was there and would place him on the line. Corbin gets on the phone. I explain that he was supposed to credit the account due to order being cold. He’s like well you must have already used some of credit. I explained if he looked at account it would show i hadn’t placed an order since last week. He goes so you looking for a free pizza. I said i’m looking to get my replacement on an order that was cold. He goes i’ll give you your free pizza that you claim was cold and hung up. I called back and he’s like yes. I said you are very rude and have poor customer service skills. You must not want your job. He’s like I already told you you’ll get your free pizza. I said forget the pizza give me your managers information. He’s like do you think i’m some custodian. Nope but your definitely in the wrong field and maybe you should be a custodian being rude. He continued to try to over talk me. I hung up called another location and got management info. This has been the absolute worst experience and i’ve been dealing with this location for years. Corbin does not want his job and needs to find another occupation asap

Service: 1

Shavonnda Edgerton

Went to pick up an Uber order , and literally waiting 1 hr and 30 min! LITERALLY!!!!! After asking multiple times for the older , a blond “manager “ told me they didn’t have the order ! !! While the entire staff laughed and played around the ONE young African American girl was working her behind off ! Will never pick up , or order from this restaurant again. Absolutely ridiculous!

Atmosphere: 1

Food: 1

Service: 1

Melissa Patrick

We just tried for the first time. I ordered a large BBQ Chicken, the chicken didn’t taste very good dark meat it looked like and crust nowhere done. Also ordered The Works and the ingredients were good but crust again especially for all those ingredients not done. Delivered with tip and all
$80.00 and we all barely ate. We also got the boneless wings and also not very tasty and tasted old like sitting out for a long time. I’m not trying to be rude just honest. The food was delivered in a timely matter but so not worth the money. Why rush it I rather wait longer for a done pizza and why we stopped ordering Dominos! Can’t rush it

Tamber Horry

I will never return. Customer service sucks. Waited over 20 minutes and no one acknowledged any of the customers that were waiting. And when they did they were very rude. My pizza was ready the whole time I waited but by time I got it, it was cold. The whole experience just remembered why I stopped going before.

Atmosphere: 1

Food: 1

Service: 1

TOMMY Bryant

Called in for a pick-up order but ended up having to do an online order because the guy on the phone wasn't any help. The pizza and chicken wings were ready when I got there. The wings are kinda small. Pizza was pretty good.

Atmosphere: 5

Food: 5

Service: 3

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