Papa Johns Pizza
1525 Old Trolley Rd, Summerville
(843) 821-6666
Recent Reviews
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Ordered our pizza almost 2hrs ago called to see where it was and it’s still at the store. They said that they were waiting for an uber driver to pick it up. So we said we would just come and pick it up. They gave us back our delivery fee of $5 and our pizza is cold from sitting there that long. They offered to remake it but it would be 30 minutes uh NO!
We won’t be ordering from them again and my husband is going to call the Mgr tomorrow to talk to him about their service.
Food: 1
Horrible communication. Never received my delivery order.
Service: 1
We've been trying to order for hours. Tried using Uber Eats at first & waited over an hour just for them to cancel. Tried giving them the benefit of the doubt & called instead. I asked if it was too late to order as it was almost 12:30am & they close at 1am. I was assured there was no issue & my order was placed. Then, I ended up getting a call at 12:40 that they decided to stop taking orders early tonight so they could get an early start on cleaning... Beyond ridiculous.
Service: 1
Ordered pizza online at 7:30. Delivery was supposed to be by 8: 15. At 8:30 I called and was told it would be 30 more minutes. At 9:15 I called and was told it would be another 30 minutes. At 9:45 I called and they said that it would be another hour. Absolutely atrocious timeline. It's not hard to toss pre-made pizza dough throw cheese and toppings on it put it in the oven and get it out the door..... but they are incapable of doing it.
Atmosphere: 1
Food: 1
Service: 1
Just ordered tonight and when my pizza never came i was told an hr later that they were still waiting on door dash to pick it up. Meanwhile my son has yet to have dinner and school is in the morning. My wife had to leave here at 1030 pm to pick up a pizza that was probably overpriced due to delivery prices. I'm overly dissatisfied I demand a full refund and next time it'll be pizza hut
This app is shit because it doesn't deliver the purchase on time, it always keeps changing, it happened twice
Atmosphere: 1
Food: 1
Service: 1
Great customer service and great pizza. The taste.
If they send a dasher to deliver your food and the dasher steals your food, don’t expect any help. At least not from “Sarah”, but I think she gave a fake name. We just wanted a refund for AT LEAST the tip and delivery fees but had to give up and hang up once she said she doesn’t care.
Atmosphere: 1
Food: 2
Service: 1
They messed up my order big time by putting extra toppings on one pizza when I only want one. The cheese sticks don’t even look baked. I even requested to be well done. SMDH.
Atmosphere: 3
Food: 2
Service: 1
Super disappointed the food was undercooked and greasy and super unsanitary tasting service management is terrible cheese was not fully melted
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered a double sausage pizza. If that's double sausage, I would hate to see what single sausage is. Tasted good, though. Even the dog liked it, and she turns her nose up a lot! I also like that they have their own delivery people and not DoorDash. DoorDash sucks.
Vegetarian options: If you can't find a veggie pizza, you're not looking hard enough.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza
They consistently have an attitude and poor customer service. This was the second time, never again.
Atmosphere: 1
Food: 2
Service: 1
Stayed ipen yesterday for door dash while other businesses was closed by 5pm
Atmosphere: 5
Food: 5
Service: 5
All of it was trash an the manager was the worst we won't be back this 5th time everything was an they don't care
Atmosphere: 1
Food: 1
Service: 1
Don't order the shakaroni you're only going to get 12 pieces of pepperoni on the whole pizza try and talk to somebody in there is impossible
Atmosphere: 1
Food: 1
Service: 1
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