Wish I had read the reviews before ordering. How hard is it to send out a pepperoni pizza correctly. Then they do t answer the phone when the call center transfer you to the store to talk to a manager. Nor do they call back like the call center agent said they would after my ticket was submitted. Why is there even a call center. When customers have issues we want to speak directly to the employees who made the food, not some foreigner that’s not even in the same city. I will be bringing this shitty pizza back in person since y’all can’t run your business properly.
Atmosphere: 1
Food: 1
Service: 1
Callie Twombly
Absolutely wonder the pizza has the best crisp in the crust which was amazing
Atmosphere: 5
Food: 5
Service: 5
Marlina S
More than likely the worst Charleston area location possible. Horrible wait times and they don’t answer the phone. I was charged for a pizza I never received. I placed the order through the app, it wasn’t ready at the pickup time. I came back an HOUR later and it STILL wasn’t ready. I understand being busy and short staffed, but I came to pick up my order two hours after the promised time. That’s insane. I won’t be returning to this location.
Atmosphere: 2
Food: 1
Service: 2
Graley Drake
Don’t order the fries, guy says on the phone it’s pre weighed out. Not worth 5 dollars I can fit all the fries in one hand with room to spare. Insane not worth 5$
Atmosphere: 5
Food: 1
Service: 3
s collins
Ordered online... received a text saying my order was being delivered by doordash, which I hate. Someone decided to eat a portion of my pizza. They tapped the bag with the already sealed drinks, but not the pizza boxes! I paid an extra $14 to have my food fondled... I'll stick with Jets Pizza
Food: 1
Service: 3
Logan Pittman
We ordered a pizza at 6:12 and it said that it was going to be ready at 6:37.. My wife didn’t leave the location until 7:34 with the pizza. AND LOOK AT THE PICTURE OF WHAT WE GOT.. Absolutely ridiculous. Called to get a refund and nobody would answer.. I will be stopping by the store for our money back.
Update: I went back calmly to the store the next day and explained what had happened — they gave me a full refund on the order.
Atmosphere: 1
Food: 2
Service: 1
Shelley Waples
I ordered almost two hours ago and my order is not even out for delivery. When I try to call the store, I get the runaround through the menu and when it finally gets to where it supposedly lets you talk to the store, no one answers. Can't even cancel the order or make changes in any way.
Atmosphere: 1
Food: 1
Service: 1
Charles Crow (SCarecrow)
I've had better pizza at cicis pizza. Never again.
Charles Dugan
Worst pizza I ever had
Atmosphere: 1
Food: 1
Service: 1
rm d
We order from here frequently, and the quality has gone way downhill. Today we made a $60 order and were missing our breadsticks and some sauce, and the pizzas were mostly crust. I’ve currently been on hold for 25 minutes trying to get on the phone with a human being. The whole point of delivery is that I don’t have to leave the house. We tip well. Are they just turning off the phones at the store? It may seem petty to be miffed about breadsticks but not being able to even speak to an employee is ridiculous work. Especially when I’m listening to their whole spiel about “perfect pizza” over and over and over and over….
Great place to eat at and work at in the afternoon
Atmosphere: 3
Food: 3
Service: 3
Marcheta Smith
The worst Pizza Hut In life!!!!! They get my pizza wrong every time I order. Then don’t like to answer the phone. This location need to be shut down!!!
Leonta War
Was open for doordssh yesterday while other business closed at 5.
Atmosphere: 5
Food: 5
Service: 5
Tara Lannou
When my pizza arrived, it was somewhat overcooked yet cold. This is also the second time they have messed up my order. Go to Papa
Food: 1
Service: 1
Sailorsantanax
I made a call to the store wasn’t even able to get two words off before I got hung up on granted I stuttered but I just was caught off guard vans didn’t know exactly if I wanted to do carry out and delivery
Wish I had read the reviews before ordering. How hard is it to send out a pepperoni pizza correctly. Then they do t answer the phone when the call center transfer you to the store to talk to a manager. Nor do they call back like the call center agent said they would after my ticket was submitted. Why is there even a call center. When customers have issues we want to speak directly to the employees who made the food, not some foreigner that’s not even in the same city. I will be bringing this shitty pizza back in person since y’all can’t run your business properly.
Atmosphere: 1
Food: 1
Service: 1
Absolutely wonder the pizza has the best crisp in the crust which was amazing
Atmosphere: 5
Food: 5
Service: 5
More than likely the worst Charleston area location possible. Horrible wait times and they don’t answer the phone. I was charged for a pizza I never received. I placed the order through the app, it wasn’t ready at the pickup time. I came back an HOUR later and it STILL wasn’t ready. I understand being busy and short staffed, but I came to pick up my order two hours after the promised time. That’s insane. I won’t be returning to this location.
Atmosphere: 2
Food: 1
Service: 2
Don’t order the fries, guy says on the phone it’s pre weighed out. Not worth 5 dollars I can fit all the fries in one hand with room to spare. Insane not worth 5$
Atmosphere: 5
Food: 1
Service: 3
Ordered online... received a text saying my order was being delivered by doordash, which I hate. Someone decided to eat a portion of my pizza. They tapped the bag with the already sealed drinks, but not the pizza boxes! I paid an extra $14 to have my food fondled... I'll stick with Jets Pizza
Food: 1
Service: 3
We ordered a pizza at 6:12 and it said that it was going to be ready at 6:37.. My wife didn’t leave the location until 7:34 with the pizza. AND LOOK AT THE PICTURE OF WHAT WE GOT.. Absolutely ridiculous. Called to get a refund and nobody would answer.. I will be stopping by the store for our money back.
Update: I went back calmly to the store the next day and explained what had happened — they gave me a full refund on the order.
Atmosphere: 1
Food: 2
Service: 1
I ordered almost two hours ago and my order is not even out for delivery. When I try to call the store, I get the runaround through the menu and when it finally gets to where it supposedly lets you talk to the store, no one answers. Can't even cancel the order or make changes in any way.
Atmosphere: 1
Food: 1
Service: 1
I've had better pizza at cicis pizza. Never again.
Worst pizza I ever had
Atmosphere: 1
Food: 1
Service: 1
We order from here frequently, and the quality has gone way downhill. Today we made a $60 order and were missing our breadsticks and some sauce, and the pizzas were mostly crust. I’ve currently been on hold for 25 minutes trying to get on the phone with a human being. The whole point of delivery is that I don’t have to leave the house. We tip well. Are they just turning off the phones at the store? It may seem petty to be miffed about breadsticks but not being able to even speak to an employee is ridiculous work. Especially when I’m listening to their whole spiel about “perfect pizza” over and over and over and over….
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Great place to eat at and work at in the afternoon
Atmosphere: 3
Food: 3
Service: 3
The worst Pizza Hut In life!!!!! They get my pizza wrong every time I order. Then don’t like to answer the phone. This location need to be shut down!!!
Was open for doordssh yesterday while other business closed at 5.
Atmosphere: 5
Food: 5
Service: 5
When my pizza arrived, it was somewhat overcooked yet cold. This is also the second time they have messed up my order.
Go to Papa
Food: 1
Service: 1
I made a call to the store wasn’t even able to get two words off before I got hung up on granted I stuttered but I just was caught off guard vans didn’t know exactly if I wanted to do carry out and delivery
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