Wendy's
10012 Dorchester Rd, Summerville
(843) 871-3685
Recent Reviews
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10 minute wait without even being greeted or told anything and completely ignored at the front while in the only one in line
Atmosphere: 1
Service: 1
I actualy had an error with my order yesterday but I was called by the store manager the same day. I didn't answer the call bc I didn't recognize the number but I called her back today. She offered to replace my order at no charge and was very nice about the whole situation. It was like talking to a mother figure in the best of ways. She really cares about her customers and my replacement sandwiches were so hot and fresh I had to wait a bit to eat them lol. If you're ever not satisfied with what you get, management will definitely step up and take good care of you
Atmosphere: 5
Food: 5
Service: 5
they put the fast back in fast food
Atmosphere: 5
Food: 4
Service: 5
All i asked for was a salad and a lemonade. I have a heavy accent so i had to repeat the order FOUR times and whatever woman was working asked if i wanted a pomegranate salad WHICH ISN'T EVEN ON THE MENU. she then said i can get out of line when i gave her the same nasty energy she gave me and she proceeded to ignore me and a line full of customers for over an hour!!!! she cussed me out and threatened to call the cops!!! will be calling corporate
Atmosphere: 1
Food: 1
Service: 1
I eat at this location pretty often because I work nearby and from my experience I have to say this place genuinely sucks. The food is NEVER hot, the workers seem to hate their jobs, and the the overall service makes you feel unwelcome.
Atmosphere: 1
Food: 1
Service: 1
Good food. Good fries. Tight turn in the drive thru. The entrance is a steep drop so if you're suspension is lowered I dont think you can get in.
Atmosphere: 4
Food: 5
Service: 5
Great service and fast
Atmosphere: 5
Food: 5
Service: 5
Just not sure how hard it is to ask for professional, quick service. Definitely needs some management change or involvement in what customers are actually receiving - if they even care
Atmosphere: 1
Food: 1
Service: 1
My daughter & I did a mobile order (drive thru pickup) for a Dave's single (we had a promo code) & a separate order for 2 small fries& a caramel cold foam coffee. When we got yo the window, there was no greeting. She just gave us our sandwiches & a bag with 1 order of fries. I checked the burgers & asked if 1 of the burgers could be remade with no mayo (I specified on the app no mayo). The young lady at the window looked at another woman & repeated what I asked. The woman went on saying the app dis not specify no mayo. I tried to use a napkin to take off the mayo but it was too much & too messy. So, I asked again if I could give the burger back & get it with no mayo. She said to pull up by the door. We pulled up & they brought out the drink & another burger. However, we still only had 1 order of fries & it was a half order. I was done with everything by then & just left. I would expect this from BK. But, not Wendy's. Well, until now.
Atmosphere: 1
Food: 3
Service: 1
Took 10 minutes to get a chicken sandwich. More diverting business than sit down.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
Awful place,
Rude employees and advise getting as
Taco
Salad,
Forget the chilli
Unless
You want to induce vomiting.
Atmosphere: 1
Food: 1
Service: 1
We tried Wendy’s $1 breakfast sandwiches today and they were so good! For $1 we got all three to try since we have never had Wendy’s breakfast. They had REAL eggs and they were cooked perfectly, there was actual bacon and not just thin bacon slivers, the chicken was seasoned perfectly and the sausage was cooked and flavorful verses microwaved. Definitely recommend giving them a try!!!
Food: 5
Service: 5
Can't pass up on a Dave's Double with a frosty.
Atmosphere: 4
Food: 5
Service: 5
Always seems to be confusion when coming inside to pick up online orders.
Atmosphere: 5
Food: 5
Service: 3
Online order.
Chicken sandwich was missing.
Baconator was a Dave’s Double.
Tried to call on two different phones, phones rang for 15 min. Gave up, called DoorDash and refunded.
Atmosphere: 1
Food: 1
Service: 1
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