Five Guys

1261 Broad St, Sumter
(803) 720-5998

Recent Reviews

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Edwin M

Food taste good.

Atmosphere: 5

Food: 4

Service: 5

Kyle Good

It's 5 Guys! Great burgers on the pricey side.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger

Jenna Jeong

Did they cut down on fries or something? We went just yesterday and the regular fries were nothing close to regular we usually get (we also went there like weeks ago) but smaller than a small. It’s fine if that’s what they did but little explanation would have been nice.

Jason Blackwell

The men's room has smelled like an open sewer for at least the last 2 years. I know it's 2 yrs because that's how long ago I moved to the area.

Atmosphere: 1

Food: 4

Service: 5

Tammy Salinas

Let’s just start with if you’re going to work in the kitchen then maybe pull your hair back. Please don’t play with your hair with your gloves on then touch peoples food. And then when you tell this person they say they didn’t realize they did it while doing it again. And then touch other people’s food. Just nasty. Like where is Dhec when you need them

Atmosphere: 1

Food: 5

Service: 2

Melissa Watts

We ordered over 55 dollars worth of food to be delivered via the 5 guys website. Their site said the delivery would be through doordash once the ordered was submitted. The food was picked up, but never delivered. We called the restaurant to ask where it was, only to be told to talk to doordash. Doordash said we needed to talk to 5 guys.

We called and tried to explain the issue to 5 guys and they at first didn't want to refund the order or do anything. They kept saying it wasnt their fault. Why use a third party service to deliver your food if it's unreliable? Eventually they said they would refund us for the order, but it's been over a month and nothing ever happened.

This food is already way overpriced as-is, but to never receive it, let alone a refund for it is bs. So not only did the driver steal our food, but 5 guys stole around 60$. Never again.

Atmosphere: 2

Food: 3

Service: 2

Bob Jones

it is a hamburger joint. However, it was very clean. Staff was working in an orderly efficient manner. wait, time for food was minimal.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Voted Best French Fries, Cheeseburger

Cynthia Reed

Best fries ever. Almost as good as mine.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Regular Fries

Bismarck's Pointy Hat

This Five Guys has impeccable customer service. The order-takers are always a delight and make you feel welcome. My wife and I come here often for that reason.

Atmosphere: 5

Food: 5

Service: 5

Cathy

made it very clear it was supposed to be a HAMBURGER. no cheese. even showed image of the order. guy still added cheese onto the burger.

Food: 2

Service: 2

Hiram Deleon Jr.

Five guys is perfect ? I love there fries .

Atmosphere: 5

Food: 5

Service: 5

Erik

Grilled cheese is awful.Solid fries. But that’s what put the place on the map.Burgers are good but you need a payment plan.

Atmosphere: 2

Food: 1

Service: 3

Glynda Robinson

I have been here a few times but today was awesome the crew that was in there around 4pm 4/14/24 y’all really showed me some love thanks so much

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Vicky Fitzhugh

It was so sad that it was so expensive! $40 for 2 people and not the large meals

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Five Guys Style

Anna Lane

Sometimes the tables are pretty dirty if we dine in, but the burgers and hotdogs are always 10/10!!

Atmosphere: 3

Food: 5

Service: 4

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