IHOP
2485 Broad St, Sumter
(803) 869-4778
Recent Reviews
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This will be THE LAST TIME we come here. The food is ALWAYS COLD and the service is slow! How in the heck can a place go DOWN HILL FAST?
All the food was lukewarm and was not hot at all. Eggs stone cold not freshly cooked. Hash browns were old and greasy. I remember this IHOP location used to be the best. Years later it has changed. I recommend hiring extra employees to help bring the food out while it’s hot to the customer. However, the Pancakes were good because I ordered them after my meal. The waitress was awesome.
Atmosphere: 4
Food: 2
Service: 5
This place is on the wrong side of the tracks for me.
Atmosphere: 1
Food: 1
Service: 1
Only once did they serve well thanks to the waitress and the last two times it was other waiters who served me cold coffee and cold food, they said that there was almost nothing on the menu available but more I think they don't like serving
Atmosphere: 1
Food: 1
Service: 1
Food was good, service was good, took along time to get the food.
Atmosphere: 2
Food: 4
Service: 3
Didn't even get seated. Stood at the podium for 5 minutes. 3 people walked by not 1 word. Someone finally responded as we walked out. They weren't even that busy.
Service: 1
I'm a regular and I'm almost never disappointed
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Sampler
Previously I loved going to ihop to eat but recently wait times have been incredibly long. I dinned in and sat in the lobby for 10 minutes without seeing any staff when the restaurant appeared to be completely empty. Once we were sat we experienced the same with our server. Didn’t get out drinks until we received our food. Normally I enjoy ihop but unfortunately until more staff is hired, I don’t think I will be returning to this location.
Atmosphere: 3
Food: 3
Service: 2
It's ok! Not the best.
Atmosphere: 3
Food: 3
Service: 3
there was a hair in my first set of pancakes. sent it back and the server was very nice about it. she was sweet to have and i liked the experience overall
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Eggs Benedict, Cheesecake Pancakes with Strawberries
Restaurantji Recommends
Was seated immediately and sat at the table for 20 mins no one came to take our order or get drinks. Terrible service y'all need to retrain.
Atmosphere: 1
Food: 1
Service: 1
I was the fourth in line waiting to be seated when a couple walked in and the hostess walked them right to a table. Never asked if anyone else was waiting. After I went to the hostess and said that there was a line of people she said well you can sit also.
Atmosphere: 2
Service: 1
My salad wasn't good. But the server was good, and my salmon was good.
Atmosphere: 3
Food: 4
Service: 5
Ordered breakfast online to pick up because I couldn't get anyone to answer the phone to place an order over the phone. Sat inside while waiting for my order. Only one person being the hostess, waitress, cashier, etc. Picked up my order and took it home and realized they didn't give me the hash browns that came with the Colorado omlette. I tried calling the restaurant back to let them know I didn't receive the hash browns, but again, I couldn't get anyone to answer the phone. Before COVID-19, this restaurant used to be phenomenal.
Food: 3
Service: 3
Ordered online. Waited over 45 minutes to be told once I arrived they didn’t have the food available in stock and they couldn’t cancel the order or refund me. Manager stayed in the back where I had to take myself where she was to get a response to what was going on. Worst service ever.
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