I wish I could give them no stars. I ordered pizza online and they called to let me know that they only had 2 pan pizzas. I told them that is okay to make my pizza hand tossed for one out of the 3 I ordered. When my husband got to the store to pick it up, they informed him that they only had one hand tossed and they had went ahead and made the order basically the way they wanted to. I asked to just cancel the order so that I could try another pizza hut. I was informed that I basically take the order, get half my money back for the order or a store credit. I was not able to be refunded. Never in all my years of dealing with pizza hut have I ever heard this before. I will not be returning, as this is not the first problem I had with them.
Atmosphere: 1
Food: 1
Service: 1
Felix Green
Door dashing for them
Service: 5
Melissa Sams
We ordered a medium thin and crispy with pepperoni and sausage. For a thin and crispy it was dried out. Hardly and sauce on the pizza.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Pepperoni Pizza
Kyle Good
Pizza was not cooked all the way...I ate it...that was a mistake. The employees were nice though.
Atmosphere: 5
Food: 2
Service: 5
Travis Dinkins
I just quit tht place today. The manager always goes around volunteering info that only has to do with his job and distract you while you are doing yours. A guy that worked there previously bust my windows out because there is a lot of drama that the gm will do nonthing about . He rather go around talking about how many hours his boss will let him schedule. He puts it in the air that if u call out you will be written up no matter the circumstances. He witnessed a guy bust my windows out ....then when I had to call out the next day because I was gonna still make it to work until the rain started he basically gave me a hard time and told me I'm always looking for an excuse not to work WHEN IM THERE EVERY DAY. I only called out one time because it would literally be raining completely inside the car.but he didn't care..he still wrote me up. And how don't I want to work when I'm always there? Everyone who works there feels like he's TALKS WAY TO MUCH . And in my opinion I feel the same way. He goes around ALL DAY long talking about Alice drive pizza hut location instead if focusing on his own location. He is annoying and makes u feel like you do nonthing for the business to run . I show up everyday and the one time I have an emergency that he even witnessed, and I get written up. By him witnessing and knowing it was raining where I live I feel he should of been more considerate.One girl quit because she was sick and she said manager told her he could have written her up even tho he saw her vomiting. He cares nonthing about a good worker and I know more people will possibly quit. Told me if I ever had emergency find some one to fill in... ...when I called another cook thats in college and has availability in the morning....he started saying he couldnt let the guy come cuz it would cause him to be in over time which is a lie. Even if it wasn't when u see u have a good worker try to hold on . This man will actually run u away. Told me since my elderly sickly wife called with an emergency that he will begin cutting my hours. Not fair. Very crooked. I told him I rather not work for someone like him and I quit. The manager before told me had he had very hard time finding a cook in the day with open availability. Maybe now he will see how hard good workers are to come by....a young lady quit because she always felt he was following her around and she could never focus on her work. I'm sure more people will be quitting. He talks way way way too much. It was to the point where I actually had to try and use headphones just to keep him from talking about nonsense in my ear and distracting me. I did not want to get n trouble so I stop the headphones. But just for me to have to want headphones says a lot. This guy acts as if being quiet and letting people focus on their work is IMPOSSIBLE. If u walk n the cooler he will follow u...if u to break boxes down outside to escape he will follow u. Go to wing street he will follow u. Go to the make table he will follow u ..go the cut table he Will follow u. I even witnessed him trade a stuffed crust pizza with beef and mushrooms for marijuana and I'll take a lie detector test on that note and PASS IT WITH FLYING colors. Also as long his boss doesn't know it ..he will even allow it to be smoked all day everyday. He just held a meeting and told entire store " if u can't work while getting high on the premises, don't get high" and he said that in front of EVERYBODY. I find it hard to believe that no one would vouch for what I just said when he said it in front of EVERYBODY. If his boss was to ask if he said that I bet they will tell whoever is asking the question....that it's the truth. He indeed did say that and allows it if I'm lying I'm flying
Atmosphere: 1
Food: 1
Colorful Mama
Kid-friendliness: Love pizza hut pizza it's all ways fresh and hot ?
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza
Buck Buchanan
They butchered the pizza
Atmosphere: 1
Food: 1
Service: 1
Mz Shay
The pizza was horrible never again
Atmosphere: 1
Food: 1
Service: 3
Lily Burnette
This pizza hut location is amazing. Everyone is always so happy and in such a good mood. I feel like part of their family being able to have small talk while getting my order. They are on top of it with getting orders right, and if there's a mistake they will make sure to fix it and make it up to you. The food is always hot and fresh!
We threw them a huge last minute lunch order to deliver to a customer site with more than 15 people. It was handled efficiently and with appreciation. Pizza Hut Shaw rocks!
Small carry out Pizza Hut, but they do have a hard working crew.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Breaded Boneless Wings, Traditional Wings, Cinnabon Mini Rolls
Josh Thurston
There was an accident in front of the store which delayed the delivery however they called multiple times to keep me in the loop about the delays and even remade the order due to the wait. Food was great and they're gonna be my go to now in the
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Stuffed Crust
Gerry Dick
Decent service for takeout...my wife and son feel that the pizza is saltier than most. The cashier was congenial but appeared to be overwhelmed by customers.
Atmosphere: 3
Food: 4
Service: 4
Tabbatha Jones
I go here quite a bit and I have a wonderful experience every time. Staff is friendly. Management is great!! Food is always cooked exactly the way i ask no matter what I order. Definitely recommend this location!!
I wish I could give them no stars. I ordered pizza online and they called to let me know that they only had 2 pan pizzas. I told them that is okay to make my pizza hand tossed for one out of the 3 I ordered. When my husband got to the store to pick it up, they informed him that they only had one hand tossed and they had went ahead and made the order basically the way they wanted to. I asked to just cancel the order so that I could try another pizza hut. I was informed that I basically take the order, get half my money back for the order or a store credit. I was not able to be refunded. Never in all my years of dealing with pizza hut have I ever heard this before. I will not be returning, as this is not the first problem I had with them.
Atmosphere: 1
Food: 1
Service: 1
Door dashing for them
Service: 5
We ordered a medium thin and crispy with pepperoni and sausage. For a thin and crispy it was dried out. Hardly and sauce on the pizza.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Pepperoni Pizza
Pizza was not cooked all the way...I ate it...that was a mistake. The employees were nice though.
Atmosphere: 5
Food: 2
Service: 5
I just quit tht place today. The manager always goes around volunteering info that only has to do with his job and distract you while you are doing yours. A guy that worked there previously bust my windows out because there is a lot of drama that the gm will do nonthing about . He rather go around talking about how many hours his boss will let him schedule. He puts it in the air that if u call out you will be written up no matter the circumstances. He witnessed a guy bust my windows out ....then when I had to call out the next day because I was gonna still make it to work until the rain started he basically gave me a hard time and told me I'm always looking for an excuse not to work WHEN IM THERE EVERY DAY. I only called out one time because it would literally be raining completely inside the car.but he didn't care..he still wrote me up. And how don't I want to work when I'm always there? Everyone who works there feels like he's TALKS WAY TO MUCH . And in my opinion I feel the same way. He goes around ALL DAY long talking about Alice drive pizza hut location instead if focusing on his own location. He is annoying and makes u feel like you do nonthing for the business to run . I show up everyday and the one time I have an emergency that he even witnessed, and I get written up. By him witnessing and knowing it was raining where I live I feel he should of been more considerate.One girl quit because she was sick and she said manager told her he could have written her up even tho he saw her vomiting. He cares nonthing about a good worker and I know more people will possibly quit. Told me if I ever had emergency find some one to fill in... ...when I called another cook thats in college and has availability in the morning....he started saying he couldnt let the guy come cuz it would cause him to be in over time which is a lie. Even if it wasn't when u see u have a good worker try to hold on . This man will actually run u away. Told me since my elderly sickly wife called with an emergency that he will begin cutting my hours. Not fair. Very crooked. I told him I rather not work for someone like him and I quit. The manager before told me had he had very hard time finding a cook in the day with open availability. Maybe now he will see how hard good workers are to come by....a young lady quit because she always felt he was following her around and she could never focus on her work. I'm sure more people will be quitting. He talks way way way too much. It was to the point where I actually had to try and use headphones just to keep him from talking about nonsense in my ear and distracting me. I did not want to get n trouble so I stop the headphones. But just for me to have to want headphones says a lot. This guy acts as if being quiet and letting people focus on their work is IMPOSSIBLE. If u walk n the cooler he will follow u...if u to break boxes down outside to escape he will follow u. Go to wing street he will follow u. Go to the make table he will follow u ..go the cut table he Will follow u. I even witnessed him trade a stuffed crust pizza with beef and mushrooms for marijuana and I'll take a lie detector test on that note and PASS IT WITH FLYING colors. Also as long his boss doesn't know it ..he will even allow it to be smoked all day everyday. He just held a meeting and told entire store " if u can't work while getting high on the premises, don't get high" and he said that in front of EVERYBODY. I find it hard to believe that no one would vouch for what I just said when he said it in front of EVERYBODY. If his boss was to ask if he said that I bet they will tell whoever is asking the question....that it's the truth. He indeed did say that and allows it if I'm lying I'm flying
Atmosphere: 1
Food: 1
Kid-friendliness: Love pizza hut pizza it's all ways fresh and hot ?
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza
They butchered the pizza
Atmosphere: 1
Food: 1
Service: 1
The pizza was horrible never again
Atmosphere: 1
Food: 1
Service: 3
This pizza hut location is amazing. Everyone is always so happy and in such a good mood. I feel like part of their family being able to have small talk while getting my order. They are on top of it with getting orders right, and if there's a mistake they will make sure to fix it and make it up to you. The food is always hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, My Pizza, Triple Chocolate Brownie, Oven-Baked Chicken Alfredo Pasta, Traditional Wings, Breadsticks, Cheese Sticks, Buffalo Chicken Pizza
We threw them a huge last minute lunch order to deliver to a customer site with more than 15 people. It was handled efficiently and with appreciation. Pizza Hut Shaw rocks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Small carry out Pizza Hut, but they do have a hard working crew.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Breaded Boneless Wings, Traditional Wings, Cinnabon Mini Rolls
There was an accident in front of the store which delayed the delivery however they called multiple times to keep me in the loop about the delays and even remade the order due to the wait. Food was great and they're gonna be my go to now in the
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Stuffed Crust
Decent service for takeout...my wife and son feel that the pizza is saltier than most. The cashier was congenial but appeared to be overwhelmed by customers.
Atmosphere: 3
Food: 4
Service: 4
I go here quite a bit and I have a wonderful experience every time. Staff is friendly. Management is great!! Food is always cooked exactly the way i ask no matter what I order. Definitely recommend this location!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Pepperoni Pizza, Triple Chocolate Brownie, Breaded Boneless Wings, Oven-Baked Chicken Alfredo Pasta, Traditional Wings, Breadsticks, Cheese Sticks, Pepperoni Lovers Pizza, Marinara, Hawaiian Chicken Pizza, Meat Lovers Pizza, Supreme Pizza, Cinnabon Mini Rolls
We had order a medium thin pepper pizza it was good they did not have a special for a medium it was 15.78
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