Popeyes Louisiana Kitchen

1187 Broad St, Sumter
(803) 883-0753

Recent Reviews

Dakota Lipari

Always make the orders correct. Very good on being transparent and kind if something is made incorrectly. The night manager is nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Chicken Sandwich

Envy Addams

Bruh everytime I go to this rathole location they are always out of everything, this time they tell me and my gf that they couldn’t give us large cups because they ONLY HAD SMALLS.Are you kidding me, can you guys ever get ANYTHING right? Maybe if the employees weren’t so busy smoking blunts behind the building they actually could get your order right??‍♀️

Atmosphere: 4

Food: 3

Service: 1

Kristina VanWinkle-Eaton

Drive-thru, Not everything in bag and the mashed potatoes were definitely older so was Cole slaw. Gave me 1 sauce for 5pc tender.

Atmosphere: 2

Food: 2

Service: 2

Joe Stuyck

The sink faucet in men's restroom was improperly installed, spewing water all over the floor, up and down the wall while also not working in a manner to actually be able to wash hands with proper hygiene. There were no napkins, lids, or straws in the dining room, and service was too slow to supply any. The food was mid tier at best. The employee at the register was nice.... at telling us they were cash only after we placed our order. Lastly, im not claiming to know math, taxes, or anything, but our order rang up higher than it should have. Crazy there was an A on the door, place is D- at best.

Atmosphere: 1

Food: 3

Service: 1

Meant 2 Be RVing

I like Popeyes, but the one in Sumter in Broad street has left us down for the last time. I am disappointed by the service at this establishment. They are always OUT of sides except red beans and rice and Mac and cheese. We wanted the mash potatoes with gravy and slaw told was out. The said change to fries and slaw. Out. Are you kidding me? We will not be back again. Not giving this place a third time to disappoint with lack of options when spending $45 for take out. Save your time and go somewhere else. We didn’t have the time to head somewhere else, so took what they had. I hate that I had to bring home food that my family didn’t enjoy. I tried calling the store for talk to a manger and the phone goes to voicemail mail. I will good anywhere else but here in the future. At least I can say KFC has NEVER not had options. SMH. You need to do better management guys.

Service: 1

Bill Mcguire

Honestly just poor. I went a little later (drive thru), when there was no one there. With it being empty, the wait was still wrong, the forgot items AND messed up my order. The food was only okay, but cost WAY more than it should. Can't recommend this place. Sorry to fans.

Atmosphere: 2

Food: 2

Service: 2

Brianna Hart

Ordered the big box for 6.99$ got my box only had one side when pose to come with 2. Asked could I switch my biscuit out for a strawberry biscuit said yes and still had regular instead of strawberry.

Atmosphere: 2

Food: 4

Service: 2

Jinna Henderson

Grace was so helpful, patient and friendly when I came in today to make an order for 14 people! She didn’t make me feel like a burden and I truly believe people like Grace keep great customer service alive nowadays. Thank you Popeyes team, you have a wonderful leader to carry you through this career endeavor.

Atmosphere: 5

Food: 5

Service: 5

Queenie Kiyotee

Those wings were good. Good deal too. Buy one order get another for $1.00 thxParking: Many. Lol

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Crispy Fried Chicken, Wings 2 Can Dine, Large Mashed Potatoes with Cajun Gravy

Amber “Sunshine” Saunders

The shrimp looks like crumbs, for a dinner. Learn how to treat your customers better.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Coleslaw

Michael Choice

I order wings off door dash and the door dasher called me and said they were out of wings now me knowing that this place never has anything I gave them another chance while I all ready know I paid for it and left a 5$ tip how does this place not have wings it is a chicken restaurant please explain to me how this

Service: 1

Serious Hearted

Fresh food friendly

Atmosphere: 5

Food: 5

Service: 5

jr hood

Chicken was very fresh and out and well

Atmosphere: 3

Food: 4

Service: 3

Realist Realist

Food was good and the employee was amazing.

Atmosphere: 5

Food: 5

Service: 5

T Smith

I didn't even order this day. I walked out because the manager was fussing at kitchen staff about orders. People were standing around waiting on orders as well as door dash drivers. It just let me know to choose another place to eat that day

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