The manager at this location needs to lose the attitude and figure out what her staff is doing before she jumps down people's throats. I came here to pick up a delivery orde. The doors to the lobby were locked so I went to the drive-thru. The manager tells me that I need to come in next time to pick it up. I told her that the lobby doors were locked. Rather than just apologize and hand me the order, she tells me the same thing over again. How about do your job and make sure the doors are unlocked. I'm not magical. I cannot go through locked doors.
Brooke Loven
Thank you so much for making such delicious coffee and for just being so awesome!!😁 I appreciate ya'll!! I can't believe ya'll don't have a higher rating because ya'll definitely deserve it! There's nothing I can say that would make your establishment better because ya'll are already doing it!❤️ Thank you for also reassuring me that it was oat milk; it was very sweet of you!
Atmosphere: 5
Food: 5
Service: 5
Jamie Huey
I was in this morning picking up some donuts for my church and spilled coffee on myself and the floor. The staff was very nice, helpful, and concerned and so were the people in the lobby. It was embarrassing but your staff handled it perfectly. Blessings 🩷
Shift Sesh
Best Dunkin Donuts in the surfside/myrtle beach area. Coffee always tastes fresh. And customer service is A1 !!
Atmosphere: 5
Food: 5
Service: 5
Stephen Valentine Valentine Detailing LLC.
First time someone ahead of me paid for my food and drink ...pretty cool food and drink was awesome
Atmosphere: 5
Food: 5
Service: 5
Adrienne Halpin
The worst customer service in a while. Receiving the wrong order 4 times incorrectly throughout the week. 3 times was for a friend once for me. Here I am standing in line once more and they forgot my large hot coffee while I'm standing right here in front of them. Save your money. Go to a different location!!!!!!!!!
Daniel Fannin
Long wait with no line and no customers inside. Still took almost 20 minutes to get one drink.
Atmosphere: 3
Food: 5
Service: 2
Steph_Lee 1229
Tried this new cereal n Milk Latte leaving vacation a while ago and never regretted it! 1000/10 would visit again!
Atmosphere: 5
Food: 5
Service: 5
BILL FRICHTEL
Poorly stocked with best/most popular donuts
Atmosphere: 3
Food: 1
Service: 1
Jaliyah
Got the daydream strawberry refresher and it was delicious ! i loved it, donuts were dry though :/ but they were still good in my opinion just wish they were fresher. Workers super sweet and helpful 💕💋 also got the daydream cups ! super cute 🤍💋
I’ve never really had issues with this DD before but this morning was terrible. I ordered a mobile order on the app went through the drive through to pick it up. First they told me they were out of pumpkin donuts, so they gave us strawberry instead. Then for some reason it was taking them forever to make our hot food so they asked us to pull around. 10 minutes I’m still sitting out front waiting for my food. We go in, my food was sitting at the window but clearly they forgot about me. They also had a full rack of pumpkin donuts. Terrible service here. I will not be going back.
Atmosphere: 2
Food: 4
Service: 1
Markus
Manager is the sweetest lady. So nice to staff and customers.
Atmosphere: 5
Food: 5
Service: 5
Barbara Stewart
Who doesn't love Dunkin 😁
Atmosphere: 5
Food: 5
Service: 5
Allie Lewis
The order taker was quite rude.
Atmosphere: 1
Service: 1
Anwar Hopkins
This store is absolutely terrible! They're always out of something, and they frequently mess up orders for drinks. On top of that, the employees come off as entitled and rude.
The manager at this location needs to lose the attitude and figure out what her staff is doing before she jumps down people's throats. I came here to pick up a delivery orde. The doors to the lobby were locked so I went to the drive-thru. The manager tells me that I need to come in next time to pick it up. I told her that the lobby doors were locked. Rather than just apologize and hand me the order, she tells me the same thing over again. How about do your job and make sure the doors are unlocked. I'm not magical. I cannot go through locked doors.
Thank you so much for making such delicious coffee and for just being so awesome!!😁 I appreciate ya'll!! I can't believe ya'll don't have a higher rating because ya'll definitely deserve it! There's nothing I can say that would make your establishment better because ya'll are already doing it!❤️ Thank you for also reassuring me that it was oat milk; it was very sweet of you!
Atmosphere: 5
Food: 5
Service: 5
I was in this morning picking up some donuts for my church and spilled coffee on myself and the floor. The staff was very nice, helpful, and concerned and so were the people in the lobby. It was embarrassing but your staff handled it perfectly. Blessings 🩷
Best Dunkin Donuts in the surfside/myrtle beach area. Coffee always tastes fresh. And customer service is A1 !!
Atmosphere: 5
Food: 5
Service: 5
First time someone ahead of me paid for my food and drink ...pretty cool food and drink was awesome
Atmosphere: 5
Food: 5
Service: 5
The worst customer service in a while. Receiving the wrong order 4 times incorrectly throughout the week. 3 times was for a friend once for me. Here I am standing in line once more and they forgot my large hot coffee while I'm standing right here in front of them. Save your money. Go to a different location!!!!!!!!!
Long wait with no line and no customers inside. Still took almost 20 minutes to get one drink.
Atmosphere: 3
Food: 5
Service: 2
Tried this new cereal n Milk Latte leaving vacation a while ago and never regretted it! 1000/10 would visit again!
Atmosphere: 5
Food: 5
Service: 5
Poorly stocked with best/most popular donuts
Atmosphere: 3
Food: 1
Service: 1
Got the daydream strawberry refresher and it was delicious ! i loved it, donuts were dry though :/ but they were still good in my opinion just wish they were fresher. Workers super sweet and helpful 💕💋 also got the daydream cups ! super cute 🤍💋
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
I’ve never really had issues with this DD before but this morning was terrible. I ordered a mobile order on the app went through the drive through to pick it up. First they told me they were out of pumpkin donuts, so they gave us strawberry instead. Then for some reason it was taking them forever to make our hot food so they asked us to pull around. 10 minutes I’m still sitting out front waiting for my food. We go in, my food was sitting at the window but clearly they forgot about me. They also had a full rack of pumpkin donuts. Terrible service here. I will not be going back.
Atmosphere: 2
Food: 4
Service: 1
Manager is the sweetest lady. So nice to staff and customers.
Atmosphere: 5
Food: 5
Service: 5
Who doesn't love Dunkin 😁
Atmosphere: 5
Food: 5
Service: 5
The order taker was quite rude.
Atmosphere: 1
Service: 1
This store is absolutely terrible! They're always out of something, and they frequently mess up orders for drinks. On top of that, the employees come off as entitled and rude.
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