I sat in the damn store for almost an hour waiting to get my food. Unreal. Do NOT come to this taco bell
Atmosphere: 1
Food: 1
Service: 1
Kelly Ann Crenshaw
The single worst Taco Bell in their entire system. Food quality is absolute trash, and I state that knowing full well what I am buying. Employees are extremely rude, I said hello and thank you to the drive through person. It was something beyond looking me dead in the eye, blank faced, with no response or acknowledgment. There was real disdain toward me for daring to get food there and bother them. I ended up throwing the food away because I can't trust it. Never, ever, again!
Atmosphere: 1
Food: 1
Service: 1
Javana Davis
I wish I could select negative stars. I had the worst experience at this establishment and will never dine here again. My sister and I placed a mobile order and thought we'd be able to just simply pick it up and go. Hence the term 'fast food'. What happened next was utter chaos and unprofessionalism at its finest. Once the mobile order was placed we proceeded to wait in the pickup line after 8 minutes or so once we got to the window we were then told to come inside in 5 or 10 minutes to pick it up ourselves or drive back around. No explanation or anything. So after the abrupt dismissal we were confused on why I chose drive thru service but had to be told to come get my food from the inside as if this was the service that I chose. After the 5 minutes or so passed my sister went inside and waited, and waited, and waited and guess what waited some more. Over 20minutes had passed still no food. No recognition, there was never a greeting once she walked in. The atmosphere was already hectic as very anxious customers were trying to patiently wait for the food but orders began to increase and frustration began to build. What we thought were mere patrons were actually workers who were supposed to be on the clock but were hanging around in the lobby loudly discussing the chaos the workers were experiencing all the while in front of customers who were already frustrated about waiting so long. One of the workers even had the gaul to go behind the counter and bring his food from the back. Finally someone asked us what our order was and when we asked for a refund the manager or shift leader stated they were unable to process the order but offered to remake the food. We advised the shift leader that would be fine and we understand since the atmosphere was so hectic as the workers or former worker(s) continued to heckle the staff in front of patrons. When we showed empathy with no respect, lack of training in customer service, lack of decorum, and moral compass. I never write reviews but I felt strongly compelled because no one should be treated with this level of disrespect.
Atmosphere: 1
Service: 1
Amber Glover
The worst Taco Bell you could ever have the displeasure of going to. Food is always wrong if they do happen to even give you everything you ordered. Ice cold every time regardless of the ridiculous wait when they’re not even busy.
Atmosphere: 1
Food: 1
Service: 1
Riley
I asked for a burrito and I didn’t get it. They’re being awfully rude. They forgot To put napkins in the Taco Bell bag usually they do it. they didn’t ask if I wanted a receipt and they didn’t ask if I wanted any sauce
Atmosphere: 1
Food: 3
Service: 1
Justin Rink
Definitely the worst Taco Bell I've ever been to. After an order is placed, it usually takes 30+ minutes to receive food and my order has never been correct.
Atmosphere: 1
Food: 2
Service: 1
William Finneyfrock
At the drive through I ordered two crispy chicken tacos. The person at checkout put on 2 cantina chicken tacos. When I got it, it was something different(with grilled chicken). I went in to tell them that I didn’t get what I ordered. I waited for 5 minutes only for them to give me the same thing but in a crispy shell. I just wanted the dang fried chicken tacos that the company heavily advertises
Reimer Sanchez
They have a bad location at the premises, their preparation is very slow. They have a bad location at the premises, their preparation is very slow. It is one of the worst places I have gone. Its employees are very slow and very rude rude.
Atmosphere: 1
Food: 1
Service: 1
Mari Nemec
I had a HORRIBLE experience. I was hungry and it was around 7. I just wanted some tacos 😭. Ordered online for drive thru. Took over 45 to get some tacos. Messed up order slightly. Workers seemed overwhelmed and were goofing off.
Atmosphere: 1
Food: 3
Service: 1
Ohm Miron
They don’t give me a taco I wanted . In fact they made me wait for 5 mins in the drive through. I might be treated as raciest .i hate the racism because i was really hungry and they treated me very bad
always dry not worth it the one on tryon is so much better staff are rude
Atmosphere: 1
Food: 1
Service: 1
lucy chainsaw
they dont give u extras that u pay extra for … staff just seem like ur bothering them even if ur the only one there always a miss, go to tryon instead
Food: 1
Service: 1
Jordan Belan
One of the absolute worst experiences I've ever had at a fast food joint. We had a 5 minute wait after we ordered, only for the food to be cold when we got it, so I have no idea what they had us waiting for. The young man at the drive thru window seemed as though he was high as a kite and definitely did not care at all about our order and shut the window in our faces when we were trying to ask about something. I ordered extra nacho cheese and extra chipotle sauce on my Quesarito, and there was NO nacho cheese, NO chipotle sauce and NO sour cream; it was just rice and chicken. I paid EXTRA for the EXTRAS and instead those extras were REMOVED, on top of the burrito itself being tiny. The grilled cheese burrito that we ordered didn't have the cheese grilled on the outside (you know, the ONE special thing about the burrito that separates it from the rest of the menu). Ordered 12 cinnabon delights and got only 10. So many things paid for and not received. An absolutely pathetic excuse for customer service and will certainly be telling anyone I meet in the area to not waste their money here. If you want a good, quick burrito, just go to Moe's; you'll spend the same amount and receive probably four times the amount of GOOD food.
Atmosphere: 1
Food: 1
Service: 1
Haley Dinice
Long story short, this store purposely messes up your orders and leaves off items and sauces. I know it’s a Taco Bell but come on
I sat in the damn store for almost an hour waiting to get my food. Unreal. Do NOT come to this taco bell
Atmosphere: 1
Food: 1
Service: 1
The single worst Taco Bell in their entire system. Food quality is absolute trash, and I state that knowing full well what I am buying. Employees are extremely rude, I said hello and thank you to the drive through person. It was something beyond looking me dead in the eye, blank faced, with no response or acknowledgment. There was real disdain toward me for daring to get food there and bother them. I ended up throwing the food away because I can't trust it. Never, ever, again!
Atmosphere: 1
Food: 1
Service: 1
I wish I could select negative stars. I had the worst experience at this establishment and will never dine here again. My sister and I placed a mobile order and thought we'd be able to just simply pick it up and go. Hence the term 'fast food'. What happened next was utter chaos and unprofessionalism at its finest. Once the mobile order was placed we proceeded to wait in the pickup line after 8 minutes or so once we got to the window we were then told to come inside in 5 or 10 minutes to pick it up ourselves or drive back around. No explanation or anything. So after the abrupt dismissal we were confused on why I chose drive thru service but had to be told to come get my food from the inside as if this was the service that I chose. After the 5 minutes or so passed my sister went inside and waited, and waited, and waited and guess what waited some more. Over 20minutes had passed still no food. No recognition, there was never a greeting once she walked in. The atmosphere was already hectic as very anxious customers were trying to patiently wait for the food but orders began to increase and frustration began to build. What we thought were mere patrons were actually workers who were supposed to be on the clock but were hanging around in the lobby loudly discussing the chaos the workers were experiencing all the while in front of customers who were already frustrated about waiting so long. One of the workers even had the gaul to go behind the counter and bring his food from the back. Finally someone asked us what our order was and when we asked for a refund the manager or shift leader stated they were unable to process the order but offered to remake the food. We advised the shift leader that would be fine and we understand since the atmosphere was so hectic as the workers or former worker(s) continued to heckle the staff in front of patrons. When we showed empathy with no respect, lack of training in customer service, lack of decorum, and moral compass. I never write reviews but I felt strongly compelled because no one should be treated with this level of disrespect.
Atmosphere: 1
Service: 1
The worst Taco Bell you could ever have the displeasure of going to. Food is always wrong if they do happen to even give you everything you ordered. Ice cold every time regardless of the ridiculous wait when they’re not even busy.
Atmosphere: 1
Food: 1
Service: 1
I asked for a burrito and I didn’t get it. They’re being awfully rude. They forgot To put napkins in the Taco Bell bag usually they do it. they didn’t ask if I wanted a receipt and they didn’t ask if I wanted any sauce
Atmosphere: 1
Food: 3
Service: 1
Definitely the worst Taco Bell I've ever been to. After an order is placed, it usually takes 30+ minutes to receive food and my order has never been correct.
Atmosphere: 1
Food: 2
Service: 1
At the drive through I ordered two crispy chicken tacos. The person at checkout put on 2 cantina chicken tacos. When I got it, it was something different(with grilled chicken). I went in to tell them that I didn’t get what I ordered. I waited for 5 minutes only for them to give me the same thing but in a crispy shell. I just wanted the dang fried chicken tacos that the company heavily advertises
They have a bad location at the premises, their preparation is very slow. They have a bad location at the premises, their preparation is very slow. It is one of the worst places I have gone. Its employees are very slow and very rude rude.
Atmosphere: 1
Food: 1
Service: 1
I had a HORRIBLE experience. I was hungry and it was around 7. I just wanted some tacos 😭. Ordered online for drive thru. Took over 45 to get some tacos. Messed up order slightly. Workers seemed overwhelmed and were goofing off.
Atmosphere: 1
Food: 3
Service: 1
They don’t give me a taco I wanted . In fact they made me wait for 5 mins in the drive through. I might be treated as raciest .i hate the racism because i was really hungry and they treated me very bad
Restaurantji Recommends
Take forever on pick up order
always dry not worth it the one on tryon is so much better staff are rude
Atmosphere: 1
Food: 1
Service: 1
they dont give u extras that u pay extra for …
staff just seem like ur bothering them even if ur the only one there
always a miss, go to tryon instead
Food: 1
Service: 1
One of the absolute worst experiences I've ever had at a fast food joint. We had a 5 minute wait after we ordered, only for the food to be cold when we got it, so I have no idea what they had us waiting for. The young man at the drive thru window seemed as though he was high as a kite and definitely did not care at all about our order and shut the window in our faces when we were trying to ask about something. I ordered extra nacho cheese and extra chipotle sauce on my Quesarito, and there was NO nacho cheese, NO chipotle sauce and NO sour cream; it was just rice and chicken. I paid EXTRA for the EXTRAS and instead those extras were REMOVED, on top of the burrito itself being tiny. The grilled cheese burrito that we ordered didn't have the cheese grilled on the outside (you know, the ONE special thing about the burrito that separates it from the rest of the menu). Ordered 12 cinnabon delights and got only 10. So many things paid for and not received. An absolutely pathetic excuse for customer service and will certainly be telling anyone I meet in the area to not waste their money here. If you want a good, quick burrito, just go to Moe's; you'll spend the same amount and receive probably four times the amount of GOOD food.
Atmosphere: 1
Food: 1
Service: 1
Long story short, this store purposely messes up your orders and leaves off items and sauces. I know it’s a Taco Bell but come on
Atmosphere: 1
Food: 1
Service: 1
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