Hey Corp! Gotta give props where props are due! New manager.. whoever hired him.. they need a raise as well!
Store is impressive now.
Atmosphere: 5
Food: 5
Service: 5
Chris Sineath
Fries was hot but oil is way past due for changing. Food room temp. Food safety beware.
Atmosphere: 1
Food: 1
Service: 1
James Norman
It was okay it wasn't the best in the world
Atmosphere: 2
Food: 5
Service: 3
Nicholas Gallman
8-29-2025 8:48PM EST
**order placed, pulled to the window to pay. Realized they have apple turnovers**
Me: May I trouble you to add an apple turnover to my order? Rep: I already cashed you out. Me: Well may I place a separate order for an apple turnover? Rep: We don't have no more.... they take 20 minutes to make. Me: Oh, so you do have some, you just have to cook them. Rep: Well, no, we don't have none. Me: Then why bother mentioning how long they take to make if you don't have any... sort of a moot point. Rep: Because they do.... another customer had wanted a cherry pie and they waited over 40 minutes. Me: I thought you said they take 20 minutes. Rep: The oven has to warm up first. So unless you want to wait 40 minutes. Me: So again, you DO have some, you just have to cook them?
**Just say you don't feel like making the apple turnover instead of floundering with excuses**
On top of that terrible exchange, the brisket sandwich was the worst brisket sandwich I've had from any Arby's.
Close this place.
Atmosphere: 1
Food: 2
Service: 1
Jason
I mean it's Arby's so it taste just like Arby's. But staff is always friendly and the girls up front will cut up with you while you wait for your food! I like eating there.
Atmosphere: 5
Food: 4
Service: 5
Brittany Pittman
Drive thru workers were rude and acted like I was a problem. Almost like they were inconvenienced by me, a customer.
Atmosphere: 2
Food: 4
Service: 2
Jasper Warlock
Went to try out the new burger. The hype was better than the burger.
Meredith Wood
Watched at least 4 cars pull out of the drive thru after waiting over 10 minutes. I never even was greeted until I asked if anyone was there and then was snapped at. I've worked fast good and sometimes you have to multi-task. They lost multiple customers while I was writing this. And now they've lost me too.
Candy Montgomery Houghton
At night it's always dark and there's no parking lot lights or the big sign is never on either. I always wonder if it's open.
This the worst Arby’s I have ever been to! On the first trip the drive thru person barely acknowledged me other than to take my card and give me my food. The order was also incorrect. The second time after several minutes and “hellos” towards the speaker no one ever answered the drive thru. Won’t return!!
Dave Metzel
Missing items we ordered. Rude employees, cold food, Every time there is something wrong with our order. We've tried going in to order the last few visits, a disaster, employees not into their job. Customer service is bad. Drive-thru isn't reliable, either. Spending over 60 dollars for terrible service is a reflection on the owners and lack of responsible management.
Atmosphere: 2
Food: 1
Service: 1
Joey Travis
Employee at the register was talking to her son when I walked in, and she did not pause to take my order, instead just moving to the register and staring at me waiting for me to talk. Did not greet me or ask what I wanted to order. I used a coupon for 2 gyros for $7 and she asked me what kind I wanted. When I asked what my options were she told me "Greek, beef, or turkey" in a frustrated tone of voice like it was the most obvious thing in the world. She at least told me to have a nice day once my order was ready, but that was about the only courtesy I was afforded. No complaints about the food.
Atmosphere: 3
Food: 4
Service: 2
HagStatus
Very rarely order from this location but when we do, they always get the order wrong or forget an item. Today was no exception. They forgot the fries with one combo and ignored the customization of the other sandwich.
Atmosphere: 3
Food: 2
Service: 1
King Fatbird (KFB)
Third time in a row. Either something's missing from the bag or the order is wrong.
Hey Corp! Gotta give props where props are due!
New manager.. whoever hired him.. they need a raise as well!
Store is impressive now.
Atmosphere: 5
Food: 5
Service: 5
Fries was hot but oil is way past due for changing. Food room temp. Food safety beware.
Atmosphere: 1
Food: 1
Service: 1
It was okay it wasn't the best in the world
Atmosphere: 2
Food: 5
Service: 3
8-29-2025
8:48PM EST
**order placed, pulled to the window to pay. Realized they have apple turnovers**
Me: May I trouble you to add an apple turnover to my order?
Rep: I already cashed you out.
Me: Well may I place a separate order for an apple turnover?
Rep: We don't have no more.... they take 20 minutes to make.
Me: Oh, so you do have some, you just have to cook them.
Rep: Well, no, we don't have none.
Me: Then why bother mentioning how long they take to make if you don't have any... sort of a moot point.
Rep: Because they do.... another customer had wanted a cherry pie and they waited over 40 minutes.
Me: I thought you said they take 20 minutes.
Rep: The oven has to warm up first. So unless you want to wait 40 minutes.
Me: So again, you DO have some, you just have to cook them?
**Just say you don't feel like making the apple turnover instead of floundering with excuses**
On top of that terrible exchange, the brisket sandwich was the worst brisket sandwich I've had from any Arby's.
Close this place.
Atmosphere: 1
Food: 2
Service: 1
I mean it's Arby's so it taste just like Arby's. But staff is always friendly and the girls up front will cut up with you while you wait for your food! I like eating there.
Atmosphere: 5
Food: 4
Service: 5
Drive thru workers were rude and acted like I was a problem. Almost like they were inconvenienced by me, a customer.
Atmosphere: 2
Food: 4
Service: 2
Went to try out the new burger. The hype was better than the burger.
Watched at least 4 cars pull out of the drive thru after waiting over 10 minutes. I never even was greeted until I asked if anyone was there and then was snapped at. I've worked fast good and sometimes you have to multi-task. They lost multiple customers while I was writing this. And now they've lost me too.
At night it's always dark and there's no parking lot lights or the big sign is never on either. I always wonder if it's open.
Horrible do not not eat here waste of 40 bucks
Restaurantji Recommends
This the worst Arby’s I have ever been to! On the first trip the drive thru person barely acknowledged me other than to take my card and give me my food. The order was also incorrect. The second time after several minutes and “hellos” towards the speaker no one ever answered the drive thru. Won’t return!!
Missing items we ordered.
Rude employees, cold food,
Every time there is something wrong with our order. We've tried going in to order the last few visits, a disaster, employees not into their job. Customer service is bad. Drive-thru isn't reliable, either.
Spending over 60 dollars for terrible service is a reflection on the owners and lack of responsible management.
Atmosphere: 2
Food: 1
Service: 1
Employee at the register was talking to her son when I walked in, and she did not pause to take my order, instead just moving to the register and staring at me waiting for me to talk. Did not greet me or ask what I wanted to order. I used a coupon for 2 gyros for $7 and she asked me what kind I wanted. When I asked what my options were she told me "Greek, beef, or turkey" in a frustrated tone of voice like it was the most obvious thing in the world. She at least told me to have a nice day once my order was ready, but that was about the only courtesy I was afforded. No complaints about the food.
Atmosphere: 3
Food: 4
Service: 2
Very rarely order from this location but when we do, they always get the order wrong or forget an item. Today was no exception. They forgot the fries with one combo and ignored the customization of the other sandwich.
Atmosphere: 3
Food: 2
Service: 1
Third time in a row. Either something's missing from the bag or the order is wrong.
Atmosphere: 1
Food: 3
Service: 1
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