Tokyo House
523 N Duncan Bypass #100, Union
(864) 427-0770
Recent Reviews
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Great food and service!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: California Roll, Spring Roll
If there ever was a place I would visit again throughout my travels, Diss would definitely be it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Steak
How does this place have so many positive reviews?!!!! This is my third attempt at eating here and the only thing consistent here is the awful "food"
Atmosphere: 1
Food: 1
Service: 1
Place is a disgrace no flavor if you wanna over pay for tasteless stale food by all means go to Tokyo house then they ha e the nerve to claim 5 star wings they were so dry and old it wasn't funny threw out a 10 piece cuz I couldn't even swallow it, tried giving them another chance and they failed miserably save your money and don't pay high prices for low quality food at Tokyo house! And don't be fooled by the fake shill reviews they are employees and friends writing fake positive reviews
Atmosphere: 2
Food: 1
Service: 3
Awesome wings!! Not enough parking spaces for pick up, but food is really good ??. Multiple choices for everyone.
Parking: Too small for all the business, during lunch and dinner hours.. The two businesses being in one area, definitely call for a different parking layout, or something!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Tender with Fries, Wings, Wings Springs Rolls and Dumplings, Chicken Shrimp & Steak, French Fries
Honey lemon pepper wings with noodles and veggies. Super delicious ?
Was shorted a drink and 2 spring rolls. What happen to getting pork fried rice as a side rather than plain brown rice? The garlic Parmesan sauce was good but the amount of it poured over the chicken was very excessive. The chicken was all the air of popcorn chicken and cooked to. Rubber like consistency. All in all I've had worse. But I've had much. Etter as well.
Atmosphere: 4
Food: 4
Service: 4
Food was good, but rare means rare, not well done.
Parking: Good location, 18+ parking spots.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Chicken Wings, Steak
The food has always been delicious. It's family friendly and the service is very good. Didn't take very long to get even though they were busy. Very impressive!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Shrimp & Steak
Great food
Restaurantji Recommends
Highly disappointing! The meat was over-cooked/dry. And the portions have been drastically cut down but prices have been raised. IF a restaurant is going to do that, the service & food need to be good enough to warrant such a bold change, and Tokyo isn't there. The sesame chicken was SO SWEET, like sickenly sweet; plus the plate had SO much liquid in it (almost more liquid than meat) that it wasted in the bag all over the other food we ordered, making a big sticky MESS. (*See the attached photo.) They cheated one of our plates out of a side, and the others barely had any meat. On top of all of that, they let their kid/young child take orders (both in-person & call-in/over the phone) and he always messes it up! Even when myself AND others have complained (I've personally watched others complain too), they STILL let him, so they must like losing business I guess. Plus he likes to joke/prank/play around TOO much. Like...people just want to pay for their food & go. We don't come in for tricks & games, irritation, and annoyance. Going to this place is no longer enjoyable in any way, which is why we now give our business to China 1. It's still local & China 1 provides good service, better prices, bigger portions, AND better tasting food. Should've switched long ago. Don't eat at Tokyo! Save yourself a headache.*And restaurant owner, no need to reply with a "God bless you" or any other response like I see you've done most of the other reviews. Just get it together!
Vegetarian options: You can request to have all mixed steamed veggies as a plate for an upcharge
Parking: It's not a big parking lot, and it's shared with other businesses, but it usually works out okay
Wheelchair accessibility: Doesn't look to be easily wheelchair accessible
Atmosphere: 3
Food: 2
Service: 1
These last few times we've eaten at this restaurant it's been quite bad. The owners oftentimes put their young child behind the counter to help, and EVERY time he does, our order is wrong. He is a child, and so he acts as such and has no place behind the counter of what's supposed to be an upstanding business. He takes orders down wrong (especially if you order over the phone) & he always wants to play jokes on the customers when you come in to get your food & he takes it too far! It's irritating, chaotic, and time consuming when it doesn't have to be. The adults/owners shouldn't even allow this to happen, yet they continue to do so even though I've witnessed other patrons complain about him too! In addition to this child behind the counter being problematic, they've also greatly cut down their portions & significantly raised prices. I know a lot of places nowadays are doing so, but the way in which they've done it makes it almost no longer worth it to order from them. Also, the sesame chicken was over-cooked, wayyy too sweet, and there was more juice/liquid in the styrofoam container (and spilled alllll in the bottom of the bag) than actual food. (See attached picture.) Tokyo Restaurant in Union has gotten sloppy, careless, & highly unprofessional. The next day when we were still wanting some good Japanese/Chinese style food (because Tokyo just didn't cut it), we ended up getting food from another restaurant in town (China 1 in the parking lot where Bi-Lo used to be, where KJ Market currently is) and that OTHER restaurant's food AND service were good. We'll JUST SKIP TOKYO from now on, and you should save yourself the headache too.
Love it
Atmosphere: 5
Food: 5
Service: 5
Child labor
Rice & shrimp sauce was the only thing good. The chicken was very dry and plain.Edit to add: I did not order wings. The plain dry chicken was supposed to be your hibachi chicken. I do not recommend it to anyone ?
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