I hired Chef Williams for my mom's birthday party Oct 5th 2024, after many calls and emails everything being confirmed. On Oct 5th He called me at 3:41 stating he would arrive in 30 mins. The party was from 3 to 7pm. His representative showed up at 6, dirty clothed and the food was in the back seat and trunk of his car. The Rice, Salmon, and Mac and Cheese were NOT COOKED. He bought Tea instead of Lemonade as I requested. The representative said the contract states delivery/pick up was 6pm. Which is only half true. He was supposed to pick up his serving utensils at 6. Over the phone we agree food delivery between 3:30 and 4:30 for food to be served by me and friends for 5 or 5:30. The food was cold of course no way to heat up food in an hr. Plus the party ended at 7, tent and Decorations had to come down and out by 8pm as we were on a Private Island in a private residence. I had to put the salmon in the oven because it was all Raw. I'm so disappointed, I called Chef Williams at 6:18, he still hasn't returned my voicemail. It's sad because I like working with black owned businesses but this will make me think differently. My friends and family had to help his representative set up as well. I'm disgusted. I expected better, that's what I get for having High Expectations of Atol Bakery! It will not happen again. DO NOT HIRE THIS COMPANY! A man's word should be his bond. The quality of the job should mean more than the quantity of jobs you're getting in. If you don't have the employees to help you better for you to not over book yourself. Businesses should look for repeat customers. Well you just lost another one! So sorry for all those who fell for the okkee doke like I did.
Atmosphere: 1
Food: 1
Service: 1
G-elle Boone
Unprofessional and late. Food was cold and uncooked..
Chef Williams has yet to return phone calls.
Tieler Turner
This is by far one of the worst catering experiences I’ve experienced. Yesterday was my wedding reception and per the consultation I signed the food was going to be dropped off at 400pm. While chef Williams did communicate with me what’s going on around 8 he stopped responding to my messages and answered none of our calls. The food never arrived and my husband and I’s family and friends had to spend more money for food. Some of my guests left to eat, can you blame them? Around 1030 the party was over and chef Williams messaged me and indicated that the van broke down and that the tow company came. He offered to give me a partial refund and to deliver the food but by then it was too late. I understand things happen but to ignore calls and messages is unacceptable and unprofessional! I do not recommend this company in any capacity! My husband and i have yet to hear from the owner chef Williams regarding a refund and if we don’t more punitive measures will be used.
Update: it’s June 25th 2024, and “chef” Williams continues to not answer my calls, messages or emails, and that’s fine. We will be heading to court. Please do not conduct any type of business with this individual. He is a scammer, a liar, unprofessional and very uncooperative. I am not surprised that he did this to another family. Take accountability and refund our money back.
Atmosphere: 1
Food: 1
Service: 1
Tieler Hunt
This is by far one of the worst catering experiences I’ve experienced. Yesterday was my wedding reception and per the consultation I signed the food was going to be dropped off at 400pm. While chef Williams did communicate with me what’s going on around 8 he stopped responding to my messages and answered none of our calls. The food never arrived and my husband and I’s family and friends had to spend more money for food. Some of my guests left to eat, can you blame them? Around 1030 the party was over and chef Williams messaged me and indicated that the van broke down and that the tow company came. He offered to give me a partial refund and to deliver the food but by then it was too late. I understand things happen but to ignore calls and messages is unacceptable and unprofessional! I do not recommend this company in any capacity! My husband and i have yet to hear from the owner chef Williams regarding a refund and if we don’t more punitive measures will be used.
Update: it’s June 25th 2024, and “chef” Williams continues to not answer my calls, messages or emails, and that’s fine. We will be heading to court. Please do not conduct any type of business with this individual. He is a scammer, a liar, unprofessional and very uncooperative. I am not surprised that he did this to another family. Take accountability and refund our money back.
Atmosphere: 1
Food: 1
Service: 1
Tieler Turner
This is by far one of the worst catering experiences I’ve experienced. Yesterday was my wedding reception and per the consultation I signed the food was going to be dropped off at 400pm. While chef Williams did communicate with me what’s going on around 8 he stopped responding to my messages and answered none of our calls. The food never arrived and my husband and I’s family and friends had to spend more money for food. Some of my guests left to eat, can you blame them? Around 1030 the party was over and chef Williams messaged me and indicated that the van broke down and that the tow company came. He offered to give me a partial refund and to deliver the food but by then it was too late. I understand things happen but to ignore calls and messages is unacceptable and unprofessional! I do not recommend this company in any capacity! My husband and i have yet to hear from the owner chef Williams regarding a refund and if we don’t more punitive measures will be used.
Update: it’s June 25th 2024, and “chef” Williams continues to not answer my calls, messages or emails, and that’s fine. We will be heading to court. Please do not conduct any type of business with this individual. He is a scammer, a liar, unprofessional and very uncooperative. I am not surprised that he did this to another family. Take accountability and refund our money back.
Brenda Lee
Atol bakery did an amazing job creating our daughter’s sweet 16 cake. It was everything we wanted and more. He was quick to respond, very professional and gave us exactly what we wanted for her special day. The cake was spectacular and tasted even better than it looks. We had to reschedule her birthday due to Covid exposure and he was wonderful working with the new date. The cake was delivered to our home in excellent condition. I would recommend him to anyone needing a cake for a special occasion.
Emerald Preston
Atol Bakery amazing!! They did a wonderful job on my son’s Blues Clues cake. We had two different tiers with different flavors. The marble was yummy and the chocolate peanut butter was everybody’s favorite. Our cake was delivered early and looked fantastic! Our son couldn’t believe it was his cake. I highly recommend Atol Bakery not just for looks and flavor but also the great customer service we received.
Carol Chubb Pugh
Atol Bakery is absolutely wonderful! I am not from the area but was visiting to host my grandson’s 3rd birthday at his great grandmother’s and I was lucky enough to discover Atol Bakery on such a short notice and included delivery to Cross, SC. They did such a great job on Keegan’s Superhero birthday cake! Pictures included. Not only did the cake look absolutely gorgeous and made my little guy’s day, it tasted so yummy! We did a traditional yellow butter cake for the cake itself and chocolate for the coordinating cupcakes. My personal favorite were the decorated sugar cookies where the cookies tasted like the sugar cookies from my own childhood! Thanks again Atol Bakery for helping make Keegan’s day a “Super” success! Will definitely share them with my family and friends in the area.
I hired Chef Williams for my mom's birthday party Oct 5th 2024, after many calls and emails everything being confirmed. On Oct 5th He called me at 3:41 stating he would arrive in 30 mins. The party was from 3 to 7pm. His representative showed up at 6, dirty clothed and the food was in the back seat and trunk of his car. The Rice, Salmon, and Mac and Cheese were NOT COOKED. He bought Tea instead of Lemonade as I requested. The representative said the contract states delivery/pick up was 6pm. Which is only half true. He was supposed to pick up his serving utensils at 6. Over the phone we agree food delivery between 3:30 and 4:30 for food to be served by me and friends for 5 or 5:30. The food was cold of course no way to heat up food in an hr. Plus the party ended at 7, tent and Decorations had to come down and out by 8pm as we were on a Private Island in a private residence. I had to put the salmon in the oven because it was all Raw. I'm so disappointed, I called Chef Williams at 6:18, he still hasn't returned my voicemail. It's sad because I like working with black owned businesses but this will make me think differently. My friends and family had to help his representative set up as well. I'm disgusted. I expected better, that's what I get for having High Expectations of Atol Bakery! It will not happen again. DO NOT HIRE THIS COMPANY! A man's word should be his bond. The quality of the job should mean more than the quantity of jobs you're getting in. If you don't have the employees to help you better for you to not over book yourself. Businesses should look for repeat customers. Well you just lost another one! So sorry for all those who fell for the okkee doke like I did.
Atmosphere: 1
Food: 1
Service: 1
Unprofessional and late. Food was cold and uncooked.. Chef Williams has yet to return phone calls.
This is by far one of the worst catering experiences I’ve experienced. Yesterday was my wedding reception and per the consultation I signed the food was going to be dropped off at 400pm. While chef Williams did communicate with me what’s going on around 8 he stopped responding to my messages and answered none of our calls. The food never arrived and my husband and I’s family and friends had to spend more money for food. Some of my guests left to eat, can you blame them? Around 1030 the party was over and chef Williams messaged me and indicated that the van broke down and that the tow company came. He offered to give me a partial refund and to deliver the food but by then it was too late. I understand things happen but to ignore calls and messages is unacceptable and unprofessional! I do not recommend this company in any capacity! My husband and i have yet to hear from the owner chef Williams regarding a refund and if we don’t more punitive measures will be used.
Update: it’s June 25th 2024, and “chef” Williams continues to not answer my calls, messages or emails, and that’s fine. We will be heading to court. Please do not conduct any type of business with this individual. He is a scammer, a liar, unprofessional and very uncooperative. I am not surprised that he did this to another family. Take accountability and refund our money back.
Atmosphere: 1
Food: 1
Service: 1
This is by far one of the worst catering experiences I’ve experienced. Yesterday was my wedding reception and per the consultation I signed the food was going to be dropped off at 400pm. While chef Williams did communicate with me what’s going on around 8 he stopped responding to my messages and answered none of our calls. The food never arrived and my husband and I’s family and friends had to spend more money for food. Some of my guests left to eat, can you blame them? Around 1030 the party was over and chef Williams messaged me and indicated that the van broke down and that the tow company came. He offered to give me a partial refund and to deliver the food but by then it was too late. I understand things happen but to ignore calls and messages is unacceptable and unprofessional! I do not recommend this company in any capacity! My husband and i have yet to hear from the owner chef Williams regarding a refund and if we don’t more punitive measures will be used.
Update: it’s June 25th 2024, and “chef” Williams continues to not answer my calls, messages or emails, and that’s fine. We will be heading to court. Please do not conduct any type of business with this individual. He is a scammer, a liar, unprofessional and very uncooperative. I am not surprised that he did this to another family. Take accountability and refund our money back.
Atmosphere: 1
Food: 1
Service: 1
This is by far one of the worst catering experiences I’ve experienced. Yesterday was my wedding reception and per the consultation I signed the food was going to be dropped off at 400pm. While chef Williams did communicate with me what’s going on around 8 he stopped responding to my messages and answered none of our calls. The food never arrived and my husband and I’s family and friends had to spend more money for food. Some of my guests left to eat, can you blame them? Around 1030 the party was over and chef Williams messaged me and indicated that the van broke down and that the tow company came. He offered to give me a partial refund and to deliver the food but by then it was too late. I understand things happen but to ignore calls and messages is unacceptable and unprofessional! I do not recommend this company in any capacity! My husband and i have yet to hear from the owner chef Williams regarding a refund and if we don’t more punitive measures will be used. Update: it’s June 25th 2024, and “chef” Williams continues to not answer my calls, messages or emails, and that’s fine. We will be heading to court. Please do not conduct any type of business with this individual. He is a scammer, a liar, unprofessional and very uncooperative. I am not surprised that he did this to another family. Take accountability and refund our money back.
Atol bakery did an amazing job creating our daughter’s sweet 16 cake. It was everything we wanted and more. He was quick to respond, very professional and gave us exactly what we wanted for her special day. The cake was spectacular and tasted even better than it looks. We had to reschedule her birthday due to Covid exposure and he was wonderful working with the new date. The cake was delivered to our home in excellent condition. I would recommend him to anyone needing a cake for a special occasion.
Atol Bakery amazing!! They did a wonderful job on my son’s Blues Clues cake. We had two different tiers with different flavors. The marble was yummy and the chocolate peanut butter was everybody’s favorite. Our cake was delivered early and looked fantastic! Our son couldn’t believe it was his cake. I highly recommend Atol Bakery not just for looks and flavor but also the great customer service we received.
Atol Bakery is absolutely wonderful! I am not from the area but was visiting to host my grandson’s 3rd birthday at his great grandmother’s and I was lucky enough to discover Atol Bakery on such a short notice and included delivery to Cross, SC. They did such a great job on Keegan’s Superhero birthday cake! Pictures included. Not only did the cake look absolutely gorgeous and made my little guy’s day, it tasted so yummy! We did a traditional yellow butter cake for the cake itself and chocolate for the coordinating cupcakes. My personal favorite were the decorated sugar cookies where the cookies tasted like the sugar cookies from my own childhood! Thanks again Atol Bakery for helping make Keegan’s day a “Super” success! Will definitely share them with my family and friends in the area.
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