Store manager would not come to the phone when requested over error on delivery order
Atmosphere: 1
Food: 1
Service: 1
wutwutangel
Ordered food on app to be delivered at 9:00 pm. Paid online and put leave at door because my kids were asleep. Delivery driver banged on my door for 5 minutes for a signature. (Never had to do that before.) Will not be ordering from this store again.
Atmosphere: 1
Food: 4
Service: 1
Victoria Hanley - Cantrell
Wonderful pizza
Atmosphere: 5
Food: 5
Service: 5
Cindy Byington
Hidden away location, nice staff, decent deals.
Food: 5
Service: 5
Jeana Stadtler
My husband ordered for delivery, My pizza was ice cold!!!!! And the delivery driver had a black and mild in his mouth as he handed my son our food, very unprofessional! And disgusting, I don’t want second hand smoke around my kids lunch, I’m very very disappointed
Ben Bill
I’ve try to take a slice of pizza and it was cut really bad and unevenly, the cheese was all smeared around. I’ve tried to call 4 times and no one answered! I’ve had to ripped it apart just to get a peace of a crappy pizza, paid $25 just for a mess up pizza. Just wow
Atmosphere: 1
Food: 1
Service: 3
angela gilstrap
Ordered online. Extra sauces we paid for were not in the box. Callee and asked for a refund on them and was told I could come back or get them the next time, but they cannot refund just sauces. The wrong flavor was on the wings. I didn't call back about that..told everyone to eat the flavor they sent.
Deborah Cowan
First time ordering was a breeze!!!
Atmosphere: 4
Food: 4
Service: 5
Melissa Dileo
Pizza could have been a lil spicy er
Atmosphere: 5
Food: 5
Service: 5
Christen Faasse
We have always loved Papa Johns but now that this location has switched to outside delivery we will not be using it again. Our pizza arrived well after it was promised. And then it was cold.
Ordered $60 for delivery. 2 burnt papadillas. Manager didn’t want to come to phone. When she finally did she only argued w me, said it’s their over that made it burnt and that nothing can be done. Told her to refund those 2 burnt items. She refused and said they can’t do anything about the burnt food. I told her I was going to call corporate and she said “do what you gotta do “ and actually hung up on me!!! NEVER EVER buy from this store!!!! The one in Powdersville is good. But I couldn’t get delivery from that one. This is why I’ve just been getting Doninoes. Thought I’d try Papa again since it’s been about 2 years. Nope! Back to Dominoes from now on. The photos are 2 different papadillias. So unless you like burnt food and be denied for them to replace or refund and be treated horribly by store manager, DON’T BUY!!!!!!! .
Food: 1
Service: 1
Michelle Morris
2 items burnt, mgr said nothing can be done cuz it’s their oven. 1 item missing, which she insisted I got (didn’t, I have security cameras). She wouldn’t refund or remake the items and hung up on me
Michael Pierzchala
Wrong toppings on pizza, when I called to complain, they hung up on me. When I called back they wouldn't answer the phone. Go to little teasers instead, better pizza and better prices and order allways comes out right.
Atmosphere: 1
Food: 1
Service: 1
j m franks
Used to like this Papa John's but keep getting bad food and so so service. Last Pizza I got had 2 pieces with no cheese or toppings. Time before they accepted my order but didn't have the toppings to make it (this was before Helene), offered a cookie pizza for the inconvenience then didn't give it to me.
Atmosphere: 1
Food: 1
Service: 1
Kristen Carter
Waited for over 45 min when the app said my pizza would be ready. There was zero rush. The employees just goofed off the entire time when I asked about my order. He said “it’s the last one over there” then instead of helping his coworker with the backed up orders he just went and sat in the office on his phone. I won’t be back to this location
Store manager would not come to the phone when requested over error on delivery order
Atmosphere: 1
Food: 1
Service: 1
Ordered food on app to be delivered at 9:00 pm. Paid online and put leave at door because my kids were asleep. Delivery driver banged on my door for 5 minutes for a signature. (Never had to do that before.) Will not be ordering from this store again.
Atmosphere: 1
Food: 4
Service: 1
Wonderful pizza
Atmosphere: 5
Food: 5
Service: 5
Hidden away location, nice staff, decent deals.
Food: 5
Service: 5
My husband ordered for delivery,
My pizza was ice cold!!!!! And the delivery driver had a black and mild in his mouth as he handed my son our food, very unprofessional! And disgusting, I don’t want second hand smoke around my kids lunch, I’m very very disappointed
I’ve try to take a slice of pizza and it was cut really bad and unevenly, the cheese was all smeared around. I’ve tried to call 4 times and no one answered! I’ve had to ripped it apart just to get a peace of a crappy pizza, paid $25 just for a mess up pizza. Just wow
Atmosphere: 1
Food: 1
Service: 3
Ordered online. Extra sauces we paid for were not in the box. Callee and asked for a refund on them and was told I could come back or get them the next time, but they cannot refund just sauces. The wrong flavor was on the wings. I didn't call back about that..told everyone to eat the flavor they sent.
First time ordering was a breeze!!!
Atmosphere: 4
Food: 4
Service: 5
Pizza could have been a lil spicy er
Atmosphere: 5
Food: 5
Service: 5
We have always loved Papa Johns but now that this location has switched to outside delivery we will not be using it again. Our pizza arrived well after it was promised. And then it was cold.
Restaurantji Recommends
Ordered $60 for delivery. 2 burnt papadillas. Manager didn’t want to come to phone. When she finally did she only argued w me, said it’s their over that made it burnt and that nothing can be done. Told her to refund those 2 burnt items. She refused and said they can’t do anything about the burnt food. I told her I was going to call corporate and she said “do what you gotta do “ and actually hung up on me!!! NEVER EVER buy from this store!!!! The one in Powdersville is good. But I couldn’t get delivery from that one. This is why I’ve just been getting Doninoes. Thought I’d try Papa again since it’s been about 2 years. Nope! Back to Dominoes from now on. The photos are 2 different papadillias. So unless you like burnt food and be denied for them to replace or refund and be treated horribly by store manager, DON’T BUY!!!!!!! .
Food: 1
Service: 1
2 items burnt, mgr said nothing can be done cuz it’s their oven. 1 item missing, which she insisted I got (didn’t, I have security cameras). She wouldn’t refund or remake the items and hung up on me
Wrong toppings on pizza, when I called to complain, they hung up on me. When I called back they wouldn't answer the phone. Go to little teasers instead, better pizza and better prices and order allways comes out right.
Atmosphere: 1
Food: 1
Service: 1
Used to like this Papa John's but keep getting bad food and so so service. Last Pizza I got had 2 pieces with no cheese or toppings. Time before they accepted my order but didn't have the toppings to make it (this was before Helene), offered a cookie pizza for the inconvenience then didn't give it to me.
Atmosphere: 1
Food: 1
Service: 1
Waited for over 45 min when the app said my pizza would be ready. There was zero rush. The employees just goofed off the entire time when I asked about my order. He said “it’s the last one over there” then instead of helping his coworker with the backed up orders he just went and sat in the office on his phone. I won’t be back to this location
Loading...