The staff were so kind and checked if we needed anything. They let us enjoy our Bojangles with our Starbucks drinks and even left kind notes on our cups. Such a thoughtful and welcoming place!
Atmosphere: 5
Food: 5
Service: 5
Svetlana Sinsheimer
Amazing service and super friendly staff! The little notes on the cups make each visit feel so special.
Atmosphere: 5
Food: 5
Service: 5
Natalie Bowman
I've come here a few times and never had a issue until today when I ordered a double bacon & egg & cheese sandwich. My bacon was cooked on 1 piece and raw on the others. Very disappointed.
Food: 1
Service: 3
Jonathan Adkins
Fast drink and food orders. Anytime something is not right they are nice and quick to fix it!!!
Atmosphere: 5
Food: 5
Service: 4
Rebekah Booker
I ordered a honey citrus mint tea and it was DISGUSTING. A waste of money and time. Rude employees at the window and it should not take 10 mins to make one drink. Won’t be back and don’t recommend this location at. Smart Aleck Employee.
Atmosphere: 1
Food: 1
Service: 1
Dakota Wooten
Customer service is great, and coffee is great especially when the usual people are there.
Atmosphere: 5
Food: 5
Service: 5
Aiyana risky
Asked to get my cake warmed but the guy wouldn't do it. Why I'd that? And said they don't do that.
Atmosphere: 3
Food: 1
Service: 1
Lily Mara
I come here very seldom, but when I do everyone is so sweet and they always connect with the customers!!!! I've never once had a bad drink from this place and the workers can really cook up something delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Kim Ven
This location has the rudest management and quite lazy. Stephanie, not management material. And at least 80% of the staff is just as rude and ignorant to the menu or special instructions that are simple.
Service: 1
James Dorsey
I have never had an issue with ordering a Venti sized drink and asking to have it placed in a Trenta sized cup at any other Starbucks from Greenville, SC to Frederick, MD.
This place is the only one that claims there is a Starbucks Corporate policy that forbids them from putting a smaller desired order in a larger cup, period.
The first time that I asked for a Venti in a Trenta cup was just four days ago. And at that time, the manager called the new General Manager and was told that it was perfectly fine, as long as the customer knew that the large cup had a smaller size in it.
Today, the shift manager was back to parroting the same line of its against Corporate policy and refused to confirm with the General Manager.
i came in to get water and they refused to give me some. all i wanted was water and the lady couldn’t give me any. she told me i could buy a bottle and i couldn’t understand why i couldn’t have a cup??? it was very much insane to me. i don’t support starbucks anymore.
Bear22
The coffee and food is delicious and comes out fast every time. The employees are so kind and very nice.
Kelli Altier
Needed a place to hang out while waiting to look at houses in the area. Very clean, friendly staff and nice atmosphere.
J Clay
EXCELLENT AMAZING Customer Service!!!! To the 3 ladies we encountered tonight right before the store closed... THANK YOU and GOD BLESS YOU!!! You were so helpful and kind to us. You are APPRECIATED. Need more like you in the world. You made our night.
Christian Hysmith
This is my go to Starbucks! Y'all need to give all them a raise, they go above and beyond for me & literally even when they are busy and have a million things to do they still give you their absolute best ESPECIALLY the regular morning shift!
The staff were so kind and checked if we needed anything. They let us enjoy our Bojangles with our Starbucks drinks and even left kind notes on our cups. Such a thoughtful and welcoming place!
Atmosphere: 5
Food: 5
Service: 5
Amazing service and super friendly staff! The little notes on the cups make each visit feel so special.
Atmosphere: 5
Food: 5
Service: 5
I've come here a few times and never had a issue until today when I ordered a double bacon & egg & cheese sandwich. My bacon was cooked on 1 piece and raw on the others. Very disappointed.
Food: 1
Service: 3
Fast drink and food orders. Anytime something is not right they are nice and quick to fix it!!!
Atmosphere: 5
Food: 5
Service: 4
I ordered a honey citrus mint tea and it was DISGUSTING. A waste of money and time. Rude employees at the window and it should not take 10 mins to make one drink. Won’t be back and don’t recommend this location at. Smart Aleck Employee.
Atmosphere: 1
Food: 1
Service: 1
Customer service is great, and coffee is great especially when the usual people are there.
Atmosphere: 5
Food: 5
Service: 5
Asked to get my cake warmed but the guy wouldn't do it. Why I'd that? And said they don't do that.
Atmosphere: 3
Food: 1
Service: 1
I come here very seldom, but when I do everyone is so sweet and they always connect with the customers!!!! I've never once had a bad drink from this place and the workers can really cook up something delicious 😋
Atmosphere: 5
Food: 5
Service: 5
This location has the rudest management and quite lazy. Stephanie, not management material. And at least 80% of the staff is just as rude and ignorant to the menu or special instructions that are simple.
Service: 1
I have never had an issue with ordering a Venti sized drink and asking to have it placed in a Trenta sized cup at any other Starbucks from Greenville, SC to Frederick, MD.
This place is the only one that claims there is a Starbucks Corporate policy that forbids them from putting a smaller desired order in a larger cup, period.
The first time that I asked for a Venti in a Trenta cup was just four days ago. And at that time, the manager called the new General Manager and was told that it was perfectly fine, as long as the customer knew that the large cup had a smaller size in it.
Today, the shift manager was back to parroting the same line of its against Corporate policy and refused to confirm with the General Manager.
Restaurantji Recommends
i came in to get water and they refused to give me some. all i wanted was water and the lady couldn’t give me any. she told me i could buy a bottle and i couldn’t understand why i couldn’t have a cup??? it was very much insane to me. i don’t support starbucks anymore.
The coffee and food is delicious and comes out fast every time. The employees are so kind and very nice.
Needed a place to hang out while waiting to look at houses in the area. Very clean, friendly staff and nice atmosphere.
EXCELLENT AMAZING Customer Service!!!! To the 3 ladies we encountered tonight right before the store closed... THANK YOU and GOD BLESS YOU!!! You were so helpful and kind to us. You are APPRECIATED. Need more like you in the world. You made our night.
This is my go to Starbucks! Y'all need to give all them a raise, they go above and beyond for me & literally even when they are busy and have a million things to do they still give you their absolute best ESPECIALLY the regular morning shift!
Loading...