Customer service was terrible,the only time I have been annoyed. Ordered a JBC $8 Meal Deal. She rung up something totally different rather than tell me. The meal deal was discontinued. Then, gets a little attitude, because she didn't have a clue of what I was talking about. I didn't get the young lady's name, but she works in the. Register, I guess it's on the night shift. Skinny with glasses and long braids.
Atmosphere: 1
Food: 3
Service: 1
jim pantas
Best place to get a burger and recharge your EV
Atmosphere: 4
Food: 4
Service: 4
James Carter
Ordered online and then drove over a couple of times. Fist time was breakfast and it was ready when I arrived. Normal quality food. The second visit was no so good. Ordered online, 2 Frosties and a Cinnabon with extra cream. When I arrived there were about a half dozen people waiting in lobby. The three staff (kids) were literally walking like they get paid per step. It was 10 minutes before they started my order. The kid doing my frosties walked the width of the counter once to get the cup, once to add the topping, once to get shake into cup with topping, once again to get a lid. Then he repeated the whole process for the second one. The drive thru kid wasn't much better. I watched him refill the sauce rack by the window one little container at a time. At least he had the box close to him. I felt bad for the shift lead (adult) as she was making food on the food line and hustling. Every order sat until the kids wandered around finishing up the fries, sides or condiments. Plus, I never got the extra container of cream for Cinnabon. Apparently I wasn't the only one having issues. I saw two or three people come back into the counter for something missing or wrong from drive thru. I wrote off the cream and left. Didn't go back since then.
Atmosphere: 3
Food: 3
Service: 3
Jim Kenny
Got the order totally wrong for all three of us. What we got tasted fine but the order wasn't even close.
Atmosphere: 3
Food: 3
Service: 3
Lisa
Lettuce on the Burger was shredded. .. wounded up in my lap and not in my mouth
Atmosphere: 5
Food: 3
Service: 5
timothy gruba
I like Wendy's as a fast food joint better than the others just because their burgers are taste way better. Service these days depends on which location and workforce availability so it rarely gets better than a 3. No pride in the job they ask for.
Atmosphere: 4
Food: 5
Service: 3
Katie Beck
Just what you would expect from a Wendy's. There was a freestyle machine and lots of open tables. The food was good and they gave us all the correct items. Tables were a little dirty and bathrooms were pretty nice. Food took about 5 minutes it also has electronic ordering machines inside store. No purchase necessary for bathrooms
Atmosphere: 3
Food: 4
Service: 4
J. Francis
Got a chicken sandwich. Ended up with the worst food poisoning the next day. Horrible.
Food: 1
Service: 3
Chyl Ton
Chili wasn't cooked all the way, beans were hard. Chicken was dry in wrap. Couldn't understand order taker.
Great food
Atmosphere: 5
Food: 5
Service: 5
Customer service was terrible,the only time I have been annoyed. Ordered a JBC $8 Meal Deal. She rung up something totally different rather than tell me. The meal deal was discontinued. Then, gets a little attitude, because she didn't have a clue of what I was talking about. I didn't get the young lady's name, but she works in the. Register, I guess it's on the night shift.
Skinny with glasses and long braids.
Atmosphere: 1
Food: 3
Service: 1
Best place to get a burger and recharge your EV
Atmosphere: 4
Food: 4
Service: 4
Ordered online and then drove over a couple of times. Fist time was breakfast and it was ready when I arrived. Normal quality food. The second visit was no so good. Ordered online, 2 Frosties and a Cinnabon with extra cream. When I arrived there were about a half dozen people waiting in lobby. The three staff (kids) were literally walking like they get paid per step. It was 10 minutes before they started my order. The kid doing my frosties walked the width of the counter once to get the cup, once to add the topping, once to get shake into cup with topping, once again to get a lid. Then he repeated the whole process for the second one. The drive thru kid wasn't much better. I watched him refill the sauce rack by the window one little container at a time. At least he had the box close to him. I felt bad for the shift lead (adult) as she was making food on the food line and hustling. Every order sat until the kids wandered around finishing up the fries, sides or condiments. Plus, I never got the extra container of cream for Cinnabon. Apparently I wasn't the only one having issues. I saw two or three people come back into the counter for something missing or wrong from drive thru. I wrote off the cream and left. Didn't go back since then.
Atmosphere: 3
Food: 3
Service: 3
Got the order totally wrong for all three of us. What we got tasted fine but the order wasn't even close.
Atmosphere: 3
Food: 3
Service: 3
Lettuce on the Burger was shredded. .. wounded up in my lap and not in my mouth
Atmosphere: 5
Food: 3
Service: 5
I like Wendy's as a fast food joint better than the others just because their burgers are taste way better. Service these days depends on which location and workforce availability so it rarely gets better than a 3. No pride in the job they ask for.
Atmosphere: 4
Food: 5
Service: 3
Just what you would expect from a Wendy's. There was a freestyle machine and lots of open tables. The food was good and they gave us all the correct items. Tables were a little dirty and bathrooms were pretty nice. Food took about 5 minutes it also has electronic ordering machines inside store. No purchase necessary for bathrooms
Atmosphere: 3
Food: 4
Service: 4
Got a chicken sandwich. Ended up with the worst food poisoning the next day. Horrible.
Food: 1
Service: 3
Chili wasn't cooked all the way, beans were hard. Chicken was dry in wrap. Couldn't understand order taker.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always quick service and the food is always hot and fresh. Staff always in a good mood. I frequent this location and never have bad encounters.
Atmosphere: 5
Food: 5
Service: 5
The nicest, cleanest bathrooms I have ever seen for a fast-food restaurant!
Atmosphere: 5
Food: 5
Service: 5
Food was terrible. Not like I am used to at Wendy's. Passing through and will never come back.
Atmosphere: 4
Food: 2
Service: 5
Dirty. Smelly garbage containers. If the supercharger station was not there, I would have left.
Atmosphere: 1
Food: 2
Service: 3
Very busy location off of I95. As busy as they were they did mive customers quickly. Not cleanest of locations but food was the usual Wendys fare.
Atmosphere: 3
Food: 4
Service: 4
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