First off I wana say the store wasn’t busy, I got sandwiches and a wrap for 3 people and Half the veggies wasn’t in the trays stocked. The glass looking into the veggies was smugged and dirty. 3 or 4 tables were dirty with trash and were not wipped down. The outside windows looking out and looking in were dirty. The floors are a mess and not swept the soda machines for 3 sodas were flat. employees on their phone and when I asked for a wrap from the menu these employees should know how to make these wraps not ask me what I want in them. I want it how it’s displayed on the picture just the way it has on the description nothing more nothing less. What is going on?!?! This is ridiculous. This store needs to get with the program and try harder on cleaning and customer service. Nasty and dirty!
Sam Tackett
Ordered 12 inch club with vegetables. Tomatoes did not look fresh, olives were old and were turning white. Lettuce was going brown. The olives tasted sour (spoiled). Later got very sick with food poisoning. Worker was not friendly and had an attitude the whole time and also put an unnecessary amount of sauces on it. Floor was disgusting and did not look clean. I came in here a few years ago and it was the same way, so i assume it hasnt been cleaned in a while. When you walk you would hear your shoes stick to the floor and you can see puddles and smears on the ground. Drink machine didnt have ice (not a big issue) but the drinks didnt taste right. The dr.pepper was okay but the diet coke tasted gross with a sour aftertaste. Worker got mad when we asked to pay the sub on one card and the drinks on a different one (the order was not even put in yet because i did not want to waste her time and cancel the order) She also got annoyed when we had asked if we were supposed to take a cup from the front, which most fast food places do not have. Worker also talked bad about customers who looked at the menu and left after realizing how nasty the place was. Will not be eating here again, just go to the subway down the road.
Atmosphere: 1
Food: 1
Service: 1
Hayden Dunlap
Came here with my friend to get lunch and immediately walking in the floor was sticky. We got our sandwich and the vegitables looked very unfresh. Tomatoes looked coagulated, olives had white on them, and different vegitables were in bins with other things. Ordered the sandwich with toppings and when rolled up, person making the sandwich had accidentally dumped topping from the sandwich into other topping bins. Payed for the sandwich and 2 drinks. Drinks had a sour aftertaste and the olives were also very sour and unpleasant to eat. a few ours after eating, felt very sick and got very bad stomach issues afterward. Please dont eat here if you like having the contents of your stomach :3
Atmosphere: 1
Food: 1
Service: 1
Paul Glass
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Tina Thomas
The owner is very rude, unprofessional and don’t know how to talk to people. Worse place of business I ever been too. Have kids running the store at night with no management around.
Erin Cantrell Grandorff
The man who stated he was the owner was rude and had an attitude.
I ordered online and it let me order bottled water. When I got there the girl working said they didn’t have bottles of water. I asked what I was supposed to do because I already paid. The man who said he is the owner said he could credit it back to me. I said well that would be great since I paid for something I’m not getting but I would rather swap it for a drink if I can because I need a drink. He said that’s fine but his general demeanor was very arrogant.
Mike Alexander
Absolutely the worst place you could ever go. Management is horrible! Rude af and Absolutely mean to the employees. You'd think someone would contact a attorney
Atmosphere: 1
Food: 1
Service: 1
A P
I ordered dinner for my family online, paid for it and when I went to pick up the gate was halfway closed and the lady behind the counter was helping someone else. Once they were finished, I let her know I was there to pick up an online order. At which she told me there were no orders. I let her know I had ordered online and paid. She said what did you get, as I am trying to pull up the order she said what's your name? I told her and then I asked for a refund because I could tell she was upset. She said I'm the only one here, this isn't my store and I can't do refunds. I said well I need to get the refund for what I paid for. She said she found my order and then proceeded to tell me they were out of just about everything I had ordered. I again asked about a refund, nothing. I sat there for about 20 minutes trying to find a number online to contact because I had just spent $55 and included a tip. I again asked for some kind of assistance, a number, a manger, etc and all I was met with was no answers. I understand that she was alone, I understand that she couldn't make my order but to take it in out on me, to show no compassion or understanding, and then walk away because she said she didn't have time for my a** anymore was beyond my belief. I have never encountered anything like this before. I hope that I am able to get a refund.
Atmosphere: 1
Food: 1
Service: 1
Amy Hoyle
The place was out of steak what type of subway is out of steak.The customer service was horrible didn’t let me know in advance there was going to be no steak I definitely will not be ordering from this establishment anytime soon and now I have to sit here and go hungry because this place fails to do their job and make some steak I would not recommend anyone come here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: White Chip Macadamia Nut
Rebacce arnett
Paid almost 3$ more for extra chesse and barely had any cheese!!! Also, wrong kind of
Subway is inside of the Walmart I've never had a bad experience with the email or the food all good in my
Atmosphere: 4
Food: 4
Service: 4
Charlene P
970 Liberty st always sucks Manager is rude service sucks they are never open on time employees don’t know their jobs quality of food not good at all some employees even count how many olives and pickles u put on sandwich! Would not recommend this store to anyone
Brittany
No complaints
Jamie W
My kids wanted subway for lunch while we were shopping yesterday. We ordered two kids meals, two 6 inch subs, and two small drinks. It was $40 for inedible food. They were only taking cash which wasn’t an issue. Everything was covered up so I could not see the meat or the veggies. The meat looked fine but the vegetables were disgusting. The cucumbers were literally tan. My kids and I got no veggies on our subs due to how gross and old they all looked. The kids were not able to get a cookie or chips instead they substituted with an extra juice box. We will not be back.
Atmosphere: 1
Food: 1
Service: 1
Emma Brakefield
The young fellow Alex was so amazing. He made my sub very good and fast. He also refilled the syrup in the sprite machine for me and refilled my drink for me. So kind and polite. Very good worker.
First off I wana say the store wasn’t busy, I got sandwiches and a wrap for 3 people and Half the veggies wasn’t in the trays stocked. The glass looking into the veggies was smugged and dirty. 3 or 4 tables were dirty with trash and were not wipped down. The outside windows looking out and looking in were dirty. The floors are a mess and not swept the soda machines for 3 sodas were flat. employees on their phone and when I asked for a wrap from the menu these employees should know how to make these wraps not ask me what I want in them. I want it how it’s displayed on the picture just the way it has on the description nothing more nothing less. What is going on?!?! This is ridiculous. This store needs to get with the program and try harder on cleaning and customer service. Nasty and dirty!
Ordered 12 inch club with vegetables. Tomatoes did not look fresh, olives were old and were turning white. Lettuce was going brown. The olives tasted sour (spoiled). Later got very sick with food poisoning. Worker was not friendly and had an attitude the whole time and also put an unnecessary amount of sauces on it. Floor was disgusting and did not look clean. I came in here a few years ago and it was the same way, so i assume it hasnt been cleaned in a while. When you walk you would hear your shoes stick to the floor and you can see puddles and smears on the ground. Drink machine didnt have ice (not a big issue) but the drinks didnt taste right. The dr.pepper was okay but the diet coke tasted gross with a sour aftertaste. Worker got mad when we asked to pay the sub on one card and the drinks on a different one (the order was not even put in yet because i did not want to waste her time and cancel the order) She also got annoyed when we had asked if we were supposed to take a cup from the front, which most fast food places do not have. Worker also talked bad about customers who looked at the menu and left after realizing how nasty the place was. Will not be eating here again, just go to the subway down the road.
Atmosphere: 1
Food: 1
Service: 1
Came here with my friend to get lunch and immediately walking in the floor was sticky. We got our sandwich and the vegitables looked very unfresh. Tomatoes looked coagulated, olives had white on them, and different vegitables were in bins with other things. Ordered the sandwich with toppings and when rolled up, person making the sandwich had accidentally dumped topping from the sandwich into other topping bins. Payed for the sandwich and 2 drinks. Drinks had a sour aftertaste and the olives were also very sour and unpleasant to eat. a few ours after eating, felt very sick and got very bad stomach issues afterward. Please dont eat here if you like having the contents of your stomach :3
Atmosphere: 1
Food: 1
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
The owner is very rude, unprofessional and don’t know how to talk to people. Worse place of business I ever been too. Have kids running the store at night with no management around.
The man who stated he was the owner was rude and had an attitude.
I ordered online and it let me order bottled water. When I got there the girl working said they didn’t have bottles of water. I asked what I was supposed to do because I already paid. The man who said he is the owner said he could credit it back to me. I said well that would be great since I paid for something I’m not getting but I would rather swap it for a drink if I can because I need a drink. He said that’s fine but his general demeanor was very arrogant.
Absolutely the worst place you could ever go. Management is horrible! Rude af and Absolutely mean to the employees.
You'd think someone would contact a attorney
Atmosphere: 1
Food: 1
Service: 1
I ordered dinner for my family online, paid for it and when I went to pick up the gate was halfway closed and the lady behind the counter was helping someone else. Once they were finished, I let her know I was there to pick up an online order. At which she told me there were no orders. I let her know I had ordered online and paid. She said what did you get, as I am trying to pull up the order she said what's your name? I told her and then I asked for a refund because I could tell she was upset. She said I'm the only one here, this isn't my store and I can't do refunds. I said well I need to get the refund for what I paid for. She said she found my order and then proceeded to tell me they were out of just about everything I had ordered. I again asked about a refund, nothing. I sat there for about 20 minutes trying to find a number online to contact because I had just spent $55 and included a tip. I again asked for some kind of assistance, a number, a manger, etc and all I was met with was no answers. I understand that she was alone, I understand that she couldn't make my order but to take it in out on me, to show no compassion or understanding, and then walk away because she said she didn't have time for my a** anymore was beyond my belief. I have never encountered anything like this before. I hope that I am able to get a refund.
Atmosphere: 1
Food: 1
Service: 1
The place was out of steak what type of subway is out of steak.The customer service was horrible didn’t let me know in advance there was going to be no steak I definitely will not be ordering from this establishment anytime soon and now I have to sit here and go hungry because this place fails to do their job and make some steak I would not recommend anyone come here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: White Chip Macadamia Nut
Paid almost 3$ more for extra chesse and barely had any cheese!!! Also, wrong kind of
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Subway is inside of the Walmart I've never had a bad experience with the email or the food all good in my
Atmosphere: 4
Food: 4
Service: 4
970 Liberty st always sucks Manager is rude service sucks they are never open on time employees don’t know their jobs quality of food not good at all some employees even count how many olives and pickles u put on sandwich! Would not recommend this store to anyone
No complaints
My kids wanted subway for lunch while we were shopping yesterday. We ordered two kids meals, two 6 inch subs, and two small drinks. It was $40 for inedible food. They were only taking cash which wasn’t an issue. Everything was covered up so I could not see the meat or the veggies. The meat looked fine but the vegetables were disgusting. The cucumbers were literally tan. My kids and I got no veggies on our subs due to how gross and old they all looked. The kids were not able to get a cookie or chips instead they substituted with an extra juice box. We will not be back.
Atmosphere: 1
Food: 1
Service: 1
The young fellow Alex was so amazing. He made my sub very good and fast. He also refilled the syrup in the sprite machine for me and refilled my drink for me. So kind and polite. Very good worker.
Loading...