Zaxby's Chicken Fingers & Buffalo Wings

Good food! Very fast. Great atmosphere!

Atmosphere: 5

Food: 5

Service: 5

Terrible customer service. Will be contacting the GM- unless you see this first.

Love the fries! Customer service is fantastic, and so are the BBQ boneless wings!

Atmosphere: 5

Food: 5

Service: 5

This is not fast food there is no reson to pull people forward to make them wait so long for food if there left in line yall don't forget about them

Atmosphere: 1

Food: 1

Service: 1

Delicious

Atmosphere: 5

Food: 5

Service: 5

This has been far most the worse experience I have had with Zaxby’s it’s Saturday night October 18th 2025. I spent $33.75 on cold food that I asked to be freshly cooked all for them to bring me the wrong order not 1 time not 2 times but 3 then the 4th time the manager comes out talking junk saying I didn’t pay for one of my meals when I presented my receipt one of the lil chaps that works in there stated enjoy your hard chicken sandwich this is unacceptable and I will be contacting corporate and escalating this matter. I can’t believe that a manager would behave in such a manner when you are suppose to be leading by example if I could give zero stars I would I want a full refund we did not eat the food because of the statement that was made and I felt like they did something to our food. She Miah stated it would be a 15 min wait on the food since I asked for it to be freshly cooked I stated that was fine but we literally waited 30 -40 mins for our food for it to be cold and an employee to yell at us enjoy your hard chicken and cold fries so yes I will be up there bright and early demanding a full refund. I will NEVER COME BACK TO ZAXBYS!!!!!

Atmosphere: 1

Food: 1

Service: 1

Awesome place to eat.

Atmosphere: 4

Food: 5

Service: 4

only ran by teenagers and they don’t care for there customers

Atmosphere: 2

Food: 4

Service: 1

This location is not so clean. There’s normally trash laying around. Makes me wonder how the food is good.

Food: 5

Service: 5

Zaxby. Count your days. I asked four chicken tenders and wing combo. You Guys gave me chicken nuggets basically. What made you guys serve me this tonight? Bought around 10:40 on 8/14. I was dipping this small one in sauce and was like this isn’t right so I made a review so this doesn’t happen to the next CUSTOMER

Atmosphere: 4

Food: 2

Service: 1

Drive thru is not drive thru - is drive up , place order , them pull up and park in parking lot and have them bring food to you after 5 min wait - every time - call it drive up & park not drive thru !

Atmosphere: 2

Food: 4

Service: 2

Nasty food , rude service . Just close the doors and let a real restaurant take over . Dam pitiful!!

Food: 1

Service: 1

I just had one of the most awkward moments ever, but I have to say Caleb truly was a superstar. I stopped by to order some fries for my kids, only to realize I didn’t have my wallet with me. I tried to use contactless pay, but since it was my first time trying it out, I wasn’t able to get it to work. Honestly, I felt embarrassed about the whole thing. Caleb was so amazing! He was super understanding and patient, and he helped guide me through setting up contactless pay. His professionalism and kindness really made a difference. He’s definitely a shining star at Zaxby’s! I’m so grateful that he took the time to help me out. Thanks so much, Caleb!

Atmosphere: 5

Food: 5

Service: 5

Ordered 10 wings and was asked to pull to the side and wait ten min for them to cook. No lines or congestion. For the price you pay you figure they would be a little quicker that that for 10 wings.

Overall great experience but the wings were overcooked this time. Normally they are excellent. My family eats there on a regular basis. Really enjoy there salads, they are all good but a little pricey.