McDonald's
922 N Splitrock Blvd, Brandon
(605) 582-8333
Recent Reviews
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Ordered online. Parked in spot 3. Inputted in the app spot 3. SAT FOR 30 MIN. finally went in to find 15 high school boys joking around with Tonya. Tonya instead of apologizing, proceeded to talk to me like a3 year old to “teach” me how to use the app I’ve used for years. My food was cold and I am upset. She “will be reporting me to her manager” well manager, call me!
Atmosphere: 1
Food: 1
Service: 1
Super slow service waiting 20 minutes for for 2 mcchickens and just walked out not worth the long waiting
I’m not one to leave reviews, but I was truly shocked what I heard when walking in to pick up my food. All I heard was yelling, cussing, and even some slurs being shouted from the kitchen for the whole restaurant to hear. Nobody in the back seemed to care, and I’m sure the children eating inside learned some new vocabulary words. I’d expect better from a “professional” establishment.
Atmosphere: 1
Food: 2
Service: 1
Had to leave one star with we could leave 0. Starting off with the fact we had to wait 15 minutes at the window for someone to even acknowledge us. The lady at the window closed the window on us mid question, handed us drinks with 0 ice in it and bags with nary a single napkin. We checked, the machine was working. When we asked for ice for our drinks she acted like we asked her for her first born child. Do better Brandon Mcdonalds. It breaks my heart when things like this happen to such loyal customers. I have always been there for McDonald’s. Since the littlest pet shop toys in the meals to the grimace shake. I wish this McDonald’s was here for me today.
Not fast food at all! It was not even busy and order took 20-30 minutes, I could have went to the sit down reatraunt and received food faster. Didn't see anyone wearing gloves or wash hands in the back while I was waiting.
Atmosphere: 1
Food: 1
Service: 1
Seriously needs restraining, they mess up 9 out of 10 orders, food sometimes is either overcooked undercooked or just cold
Atmosphere: 3
Food: 1
Service: 1
Food was awful as usual. I dont know why I keep doing this to myself.
Atmosphere: 5
Food: 1
Service: 5
The service is incredibly slow. The majority of the time, there is something wrong with my order - missing items, incorrect items, cold items when they should be hot, quality of the fresh ingredients is low. When attempting to address with the team, it is always a cumbersome process. I have attempted to give chance after chance, hoping to have a better experience. Today's experience was the last one for me.
Atmosphere: 1
Food: 1
Service: 1
The foods good but they can be incredibly slow at times
Atmosphere: 3
Food: 4
Service: 2
It was too slow for us when we're there. We ended up going to another place. This all after starting out having one spot we'd stopped at was completely closed! We were getting desperate! Ugh!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Had to wait for snack wraps, location had lettuce shortage, new snack wraps are made with inferior quality and does not taste the same, very disappointed. I got the ranch and the spicy snack wraps but they both tasted so different from the real thing and cheaply put together, the spicy one just had sauce in it, the chicken itself is exactly the same mediocre attempt as the ranch. Burger King has a better snack wrap, very sad to say... Fries still good, burgers still good, nuggets still good, chicken sandwiches still good, the whole menu is consistent and upholds the same taste and quality for decades but the new snack wraps fall severely short of the mark
Atmosphere: 1
Food: 1
Service: 2
This is a good McDonald's store. The general manager Noemy is very courteous and professional. I look forward to going there regularly.
Atmosphere: 3
Food: 3
Service: 4
Great service from everyone that works there
Atmosphere: 5
Food: 5
Service: 5
Honestly go somewhere else, hour or longer wait times. If I could do all 0’s I would… Corporate needs to intervene. I went to Arby’s down the road and got 2 burger meals under 5 minutes.
Atmosphere: 1
Food: 1
Service: 1
at first entrance, it looked fresh and new. We haven't been there for a while. but upon gaining eye sight inside. This place left a whole bunch to be desired. stuff all over the floor including a soiled knife, napkins, paper straw covers. the tables were dirty. Then the food came. NOT good. the fries were cold and shriveling, the sandwich meat was cold/burger& chicken. There were not less than 3-4 attendants that entered the eating lobby and not a single one of the made any effort to pick up anything or wipe down the tables or menu monitors. Again, if want to charge big bucks for food it better be more edible than this was. I am appalled. And it wasn't even busy *I could only guess!
Atmosphere: 3
Food: 1
Service: 2
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