Without a doubt the slowest Dairy Queen we've ever experienced. Again!Very warm Sunday afternoon and only two employees working. And the cook was working the grill with no hairnet or beard net! Took us a half hour to get two blizzards. We literally could have driven to Sioux Falls, gotten our blizzards, and driven back in about the same amount of time.This is an ongoing problem at this particular Dairy Queen. This place should be a gold mine but the service continues to get worse, showing that the owners don't care and are running this business into the ground. We have decided to stop patronizing this business and drive to Sioux falls or eat elsewhere in Dells!Enough is enough. We have given this business owner the benefit of the doubt and continued to return even after several bad experiences.But we have had enough
Atmosphere: 1
Food: 4
Service: 1
Dan Dorris
Have had multiple bad experiences at this place. Last time I got chili cheese fries they came in a tiny tray and were so overly salted I couldn’t eat them. My wife went to get blizzards tonight and waited over a half an hour in the drive thru to only get completely melted blizzards with barely any toppings. This is by far one of the worst Dairy Queen’s in the state
Atmosphere: 1
Food: 1
Service: 1
Dejuana Clipp
Will never go back they did not use glove or wash there hand making my salad and I say to put ever thing on side and this is what they do I am allergic to tomatoes not I only can use the lettuce and
Atmosphere: 1
Food: 1
Service: 1
MrMister5555
The staff was very friendly and even brought our food and drinks to our table and I'm used to getting it myself at the counter at fast food places. Offered water glasses while we waited. And the ice cream and food was great! Forgot we were in a fast food joint, felt more like a proper fancy restaurant.
Atmosphere: 5
Food: 5
Service: 5
Judah Wright
i hate to say it, but this is undeniably the worst place you could go for food or ice cream here in
Atmosphere: 2
Food: 1
Service: 1
parker simons
I will applaud them where it's owed. Their workers know how to stay busy, and are seemingly friendly. When it comes to consistency, they are consistently hot garbage. I live in the area and have given several chances to the place. I ordered a chicken strip basket sometime ago. It was ice cold. It's one time no big deal, I just stopped getting chicken. Started ordering burgers. The first one was good. The second one I got was freezer burnt. I gave a third chance to the burger, and it tasted like fish. How do you make a all beef patty taste like fish? That should have been the end, but I thought there was no way they could screw up ice cream. I only went to the place for ice cream about 4 times since then. Let me tell you they blew away my expectations this last time. I pulled up in the drive through, ordered a blizzard, and paid. I waited 15 minutes for this blizzard. A different drive thru attendant was about to take my money, until the other one notified him I already paid. I saw him pick up my blizzard after this and stare at it. He handed it to me and his arm twitched. He was about to do the blizzard flip. He didn't because he knew how melted it was. My cup was wet from the sweat. I asked for a new one. I waited about a minute, and they handed me the same blizzard. They were blown away. Next time don't hand me the same wet cup. I called them out and they told me they added more ice cream, and it's runny because they put too much chocolate sauce. Okay fine, but you handed me a bad product, but it's okay because it's bad for a different reason then I stated. Clearly, the pride in their product is non existent. I want it to be known I've visited this place less than a dozen times.
Food: 1
Service: 1
Corrie Tribitt
Food was over cooked. I've never seen the char fall of a hamburger before.
Atmosphere: 2
Food: 2
Service: 2
Londyn Pederson
So bad… the ice is cream tasted like water and was fizzy and terrible. It took us like 20 to get some ice cream. My friends ice cream and fries were $10 and paid $15 and she only got 20c back and they forgot her ice cream too. So horrible I would not recommend.
Atmosphere: 1
Food: 1
Service: 1
luke stewart
Well ordered food , lady cut are order off so had to finish at the window , waited awhile to pay because they were to busy talking in-front of the window , then food took way to long to get , then let me tell ya that food was not good at all , they must never clean the fryers every thing from the chicken , frys and fish were just old fryer grease and gave it that dark nasty burnt taste , we ended up not eating it , glad I could pay to fill the land fill some more , not fast food or fan food just trash food !
Atmosphere: 2
Food: 1
Service: 1
Gary Fisher
They needed some adult supervision. They were pleasant, but maybe it was busy before we got there as tables needed to be cleaned. Might have been short of help. Food was
Super slow service, took about 40 minutes to make 2 burgers, cheese curds, and fries. Took them 40 minutes to make the food and they still messed it up and forgot the bacon. Had to order food to bring home to my family a 6 piece chicken tender basket and 1 burger with fries and it has taken them over 25 minutes to make it so far.
Atmosphere: 2
Food: 3
Service: 1
Bryan Thomas
Completly disgusting lobby. Food took over a half hour to receive and half of it was cold. Staff is absolutly rude and oblivious to everything all they wanted to do was laugh and joke around and mock me when i asked them to fix the cold food! I dont recommend this place to anyone someone should shut this place
Atmosphere: 1
Food: 1
Service: 1
Dave Cipriani
Always good ice cream and the new Heath Bar Brownie is soooo good! Good service as well!
Atmosphere: 5
Food: 5
Sam J.
Very poor experience, Ordered the side of cheese curds, didn't get them. Ordered a Oreo Brookie blizzard there was no Oreo in it and it was a size too small. The lady helping me seemed annoyed to be there, and was rather rude. Chicken strip basket was very good though. The restaurant has potential but is lacking in on the little things.
Philip Allen
Rude staff messed up on our orders n didn’t even apologize or say thank you… very rude ppl
Without a doubt the slowest Dairy Queen we've ever experienced. Again!Very warm Sunday afternoon and only two employees working. And the cook was working the grill with no hairnet or beard net! Took us a half hour to get two blizzards. We literally could have driven to Sioux Falls, gotten our blizzards, and driven back in about the same amount of time.This is an ongoing problem at this particular Dairy Queen. This place should be a gold mine but the service continues to get worse, showing that the owners don't care and are running this business into the ground. We have decided to stop patronizing this business and drive to Sioux falls or eat elsewhere in Dells!Enough is enough. We have given this business owner the benefit of the doubt and continued to return even after several bad experiences.But we have had enough
Atmosphere: 1
Food: 4
Service: 1
Have had multiple bad experiences at this place. Last time I got chili cheese fries they came in a tiny tray and were so overly salted I couldn’t eat them. My wife went to get blizzards tonight and waited over a half an hour in the drive thru to only get completely melted blizzards with barely any toppings. This is by far one of the worst Dairy Queen’s in the state
Atmosphere: 1
Food: 1
Service: 1
Will never go back they did not use glove or wash there hand making my salad and I say to put ever thing on side and this is what they do I am allergic to tomatoes not I only can use the lettuce and
Atmosphere: 1
Food: 1
Service: 1
The staff was very friendly and even brought our food and drinks to our table and I'm used to getting it myself at the counter at fast food places. Offered water glasses while we waited. And the ice cream and food was great! Forgot we were in a fast food joint, felt more like a proper fancy restaurant.
Atmosphere: 5
Food: 5
Service: 5
i hate to say it, but this is undeniably the worst place you could go for food or ice cream here in
Atmosphere: 2
Food: 1
Service: 1
I will applaud them where it's owed. Their workers know how to stay busy, and are seemingly friendly. When it comes to consistency, they are consistently hot garbage. I live in the area and have given several chances to the place. I ordered a chicken strip basket sometime ago. It was ice cold. It's one time no big deal, I just stopped getting chicken. Started ordering burgers. The first one was good. The second one I got was freezer burnt. I gave a third chance to the burger, and it tasted like fish. How do you make a all beef patty taste like fish? That should have been the end, but I thought there was no way they could screw up ice cream. I only went to the place for ice cream about 4 times since then. Let me tell you they blew away my expectations this last time. I pulled up in the drive through, ordered a blizzard, and paid. I waited 15 minutes for this blizzard. A different drive thru attendant was about to take my money, until the other one notified him I already paid. I saw him pick up my blizzard after this and stare at it. He handed it to me and his arm twitched. He was about to do the blizzard flip. He didn't because he knew how melted it was. My cup was wet from the sweat. I asked for a new one. I waited about a minute, and they handed me the same blizzard. They were blown away. Next time don't hand me the same wet cup. I called them out and they told me they added more ice cream, and it's runny because they put too much chocolate sauce. Okay fine, but you handed me a bad product, but it's okay because it's bad for a different reason then I stated. Clearly, the pride in their product is non existent. I want it to be known I've visited this place less than a dozen times.
Food: 1
Service: 1
Food was over cooked. I've never seen the char fall of a hamburger before.
Atmosphere: 2
Food: 2
Service: 2
So bad… the ice is cream tasted like water and was fizzy and terrible. It took us like 20 to get some ice cream. My friends ice cream and fries were $10 and paid $15 and she only got 20c back and they forgot her ice cream too. So horrible I would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Well ordered food , lady cut are order off so had to finish at the window , waited awhile to pay because they were to busy talking in-front of the window , then food took way to long to get , then let me tell ya that food was not good at all , they must never clean the fryers every thing from the chicken , frys and fish were just old fryer grease and gave it that dark nasty burnt taste , we ended up not eating it , glad I could pay to fill the land fill some more , not fast food or fan food just trash food !
Atmosphere: 2
Food: 1
Service: 1
They needed some adult supervision. They were pleasant, but maybe it was busy before we got there as tables needed to be cleaned. Might have been short of help. Food was
Food: 5
Service: 5
Restaurantji Recommends
Super slow service, took about 40 minutes to make 2 burgers, cheese curds, and fries. Took them 40 minutes to make the food and they still messed it up and forgot the bacon. Had to order food to bring home to my family a 6 piece chicken tender basket and 1 burger with fries and it has taken them over 25 minutes to make it so far.
Atmosphere: 2
Food: 3
Service: 1
Completly disgusting lobby. Food took over a half hour to receive and half of it was cold. Staff is absolutly rude and oblivious to everything all they wanted to do was laugh and joke around and mock me when i asked them to fix the cold food! I dont recommend this place to anyone someone should shut this place
Atmosphere: 1
Food: 1
Service: 1
Always good ice cream and the new Heath Bar Brownie is soooo good! Good service as well!
Atmosphere: 5
Food: 5
Very poor experience, Ordered the side of cheese curds, didn't get them. Ordered a Oreo Brookie blizzard there was no Oreo in it and it was a size too small. The lady helping me seemed annoyed to be there, and was rather rude. Chicken strip basket was very good though. The restaurant has potential but is lacking in on the little things.
Rude staff messed up on our orders n didn’t even apologize or say thank you… very rude ppl