Very slow drive thru time, ordered a peanut butter crunch no whip and got the wrong drink. I go to scooters multiple times a week and this is by far the most disappointing location I have been to.
Atmosphere: 3
Food: 1
Service: 1
Jacolby Nash
Piper(the manager), was very understanding and helpful. She and the other people working, were all very nice and patient with us. 10/10 customer service, 10/10 on the drinks!!
Recommended dishes: Egg & Cheddar Biscuit Sandwich, Candy Bar Blender, Caramelicious Blender Courageous Cookie, Maple Waffle Sandwich
Jess Paulsen
Informed management when that app attempted to take money out of my account when I wasn't using it and may want to inform other and she just gave me a piece of papper and said we'll we aren't app developers so u need to contact them
Atmosphere: 1
Food: 3
Service: 1
Tricia Marquardt
Great coffee.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Iced Latte
katy johnson
Always so friendly and they have the best coffee drinks. We love trying their new iced drinks.
Atmosphere: 5
Food: 5
Service: 5
katy elizabeth
Always so friendly and they have the best coffee drinks. We love trying their new iced drinks.
Atmosphere: 5
Food: 5
Service: 5
Margaret Jones
Ordered a cold brew with foam and was given an iced Americano with foam at cold brew prices.All the ice had melted and the taste was significantly different.I probably would have been fine with this if I had been told and not charged for a cold brew. But the dishonesty and not asking for the substitution is the last straw for this location.The folks working are nice enough but with the multiple times my order has been made wrong... I just won't be giving this location my business anymore.Update: was told to submit a feedback form online. This included rewriting the complaint. I got a prompt response, my drink refunded, and a $10 coupon to retry.I appreciate the quick response and attempt to resolve my complaint.This experience has helped me get the initiative to make my own coffee and save the extra money it costs for cold brew. Thank you!While I feel I came in pretty hot and am considering adjusting my review.
The mochas were ok, but the food tastes pretty *chemical* We got breakfast burritos and a cinnamon roll and the burritos are heated in plastic (yikes!) which was disappointing, but we made do.The Staff are super friendly and made us feel welcome which was so nice.
Atmosphere: 5
Food: 2
Service: 5
Sam Couch
Service was slow due to the being understaffed. Lady behind the counter seemed cranky. But being short staffed had to have been the reason...Not really a bad place
Atmosphere: 5
Service: 3
Tena Henry
Oh man this place is great
Atmosphere: 5
Food: 5
Service: 5
Nicole Shiffer
Absolutely love this place can't get enough of it. I am so hooked on their smoothies and their carmalicious blenders. Their reward program with their app is really good also.
Wheelchair accessibility: Very easy wheelchair accessibility even nice spots at tables and to order
Dietary restrictions: They have options for non-dairy for a lot of their products also choices with no dairy in it to begin with not sure about other things
As always, best coffee in town!
Atmosphere: 5
Food: 5
Service: 5
Very slow drive thru time, ordered a peanut butter crunch no whip and got the wrong drink. I go to scooters multiple times a week and this is by far the most disappointing location I have been to.
Atmosphere: 3
Food: 1
Service: 1
Piper(the manager), was very understanding and helpful. She and the other people working, were all very nice and patient with us. 10/10 customer service, 10/10 on the drinks!!
Atmosphere: 5
Service: 5
Recommended dishes: Caramelicious Blender Courageous Cookie, Iced Latte
This Scooters is a good place for coffee in Madison, SD.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Muffins, Maple Waffle Sandwich
Always gets my order right even when it's complicated
Vegetarian options: Multiple milk types, veggie breakfast options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg & Cheddar Biscuit Sandwich, Candy Bar Blender, Caramelicious Blender Courageous Cookie, Maple Waffle Sandwich
Informed management when that app attempted to take money out of my account when I wasn't using it and may want to inform other and she just gave me a piece of papper and said we'll we aren't app developers so u need to contact them
Atmosphere: 1
Food: 3
Service: 1
Great coffee.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Iced Latte
Always so friendly and they have the best coffee drinks. We love trying their new iced drinks.
Atmosphere: 5
Food: 5
Service: 5
Always so friendly and they have the best coffee drinks. We love trying their new iced drinks.
Atmosphere: 5
Food: 5
Service: 5
Ordered a cold brew with foam and was given an iced Americano with foam at cold brew prices.All the ice had melted and the taste was significantly different.I probably would have been fine with this if I had been told and not charged for a cold brew. But the dishonesty and not asking for the substitution is the last straw for this location.The folks working are nice enough but with the multiple times my order has been made wrong... I just won't be giving this location my business anymore.Update: was told to submit a feedback form online. This included rewriting the complaint. I got a prompt response, my drink refunded, and a $10 coupon to retry.I appreciate the quick response and attempt to resolve my complaint.This experience has helped me get the initiative to make my own coffee and save the extra money it costs for cold brew. Thank you!While I feel I came in pretty hot and am considering adjusting my review.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
Always great service.
Service: 4
The mochas were ok, but the food tastes pretty *chemical* We got breakfast burritos and a cinnamon roll and the burritos are heated in plastic (yikes!) which was disappointing, but we made do.The Staff are super friendly and made us feel welcome which was so nice.
Atmosphere: 5
Food: 2
Service: 5
Service was slow due to the being understaffed. Lady behind the counter seemed cranky. But being short staffed had to have been the reason...Not really a bad place
Atmosphere: 5
Service: 3
Oh man this place is great
Atmosphere: 5
Food: 5
Service: 5
Absolutely love this place can't get enough of it. I am so hooked on their smoothies and their carmalicious blenders. Their reward program with their app is really good also.
Wheelchair accessibility: Very easy wheelchair accessibility even nice spots at tables and to order
Dietary restrictions: They have options for non-dairy for a lot of their products also choices with no dairy in it to begin with not sure about other things
Atmosphere: 5
Food: 5
Service: 5
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