What the heck is with this place? I get that being unders staffed can effect hours but.....seriously when I am visiting family I love getting taco johns. As a person from WY the original Taco johns is an iconic place for those who don't have it in there towns. This place is a disgrace to the name. The staff do not care, the food is horrible, if it isn't cold....it's old. The potato oles, are so greasy that they are mushy. They are never open and when you go and they are suppose to be open, the staff will answer and tell you they aren't open come back later. They mess up.your order more pften then not and the staff is completly disshoveled, unclean and unkept. I don't know if this is locally owned, but if not I highly recommend checking in on your restaurant becuase it is poorly being managed!!!
Atmosphere: 1
Food: 1
Service: 1
T w
They are always closed at random time due to being short staffed they post times on drive up window but never stick to those times. The food has went down hill. Potato oles taste like the oil hasnt been changed in along time. One posititve thing, one of the workers wasnt goung to make me my meal after i asked, but since i only wanted chicken tacos she was ok with making it. Taco johns has really gone down hill in milbank. I grew up in thetown taco johns originated from and never seen one this bad. this resturant gives the franchise a bad name. Were is managment,why are these concerns being over looked. Look back on the last three months of reviews. There is nothing good being said. Something needs to get better
Atmosphere: 1
Food: 1
Service: 1
Sara Johnson
I went through the drive-thru because all the lights were off in the building. The kid running the drive-thru sounded extremely annoyed that we were ordering. After I got home they messed up my meal and forgot part of my order completely. I drove back and decided to try the door. I opened it and one of the three kids said, “What the hell? That was supposed to be locked!” Then I told them that they messed up my meal and forgot part of my order. The girl cooking said, “ oh yeah, I found that!” One of the boys behind the counter asked what they owed me. I told them I wanted my meal and all of my order. And he proceeded to tell me I was going to have to wait as I waited while they cook the meal. They kept fooling around. The girl cooking burned something any other boy had to tell her to throw it away. They were rude and so very unprofessional! I’m not sure if I will ever go back!!
Atmosphere: 1
Food: 2
Service: 1
Kathy Bergman
Potato oles are the reason we go to Taco
Food: 5
Service: 5
Melissa Thein
My husband just ordered food here and his potatoe ole's were SOAKED in grease. So much so, that he had to toss them out. They were all stuck together in one grease ball like the workers took them out of the fryer and never let them drain off. So disgusting and unhealthy. I didn't order myself because anytime I do, it's just a disappointment. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Google User
After being denied service by another establishment in town after the glow run this past weekend, we headed over to Taco John’s for dinner. There were about 15 of us in our group and only two working at the time. They not once seemed annoyed that we came in at 8:40pm and promptly provided us with great food and service!
Atmosphere: 5
Food: 5
Service: 5
Taylor Balling
My mom, sister, and I went through the drive thru, ordered our food and was asked to pull forward after paying. Sure, we did and a moment later a young worker comes out with one bag of food, we said that we were missing stuff and showed him what we were missing on the receipt. He then argued that it wasn’t on the screen so he and the other guy didn’t make it. We kindly asked them to make what we were missing since we paid for it. They did, but after he argued. When he went in we realized we were missing one more thing so I went in. The kid still was saying it’s not on the screen and I showed him on the receipt but he looked at the screen anyways and I saw it all on the screen. He and the other kid finished making what we were missing and another younger female worker walked from the lobby past me to go to the back and told a younger male to follow her to the back. The male followed her and he was not wearing the taco John’s attire as well as had a whole bag of food with him. This taco John’s has gone so far down hill since I was there a few months back. New management? Doesn’t seem they’re doing their job.
Atmosphere: 1
Food: 3
Service: 1
Sean Kurmann
slow as hell, blud forgot our order, waited 30minutes
Atmosphere: 2
Food: 3
Service: 1
Janice Sperry
In Milbank S.Dakota they almost always get the order wrong and a girl that works drive thru has no customer service skills. I will not go there again until I know they have payed attention to these issues and replaced some of their current employees. And I have been a regular customer for 6 years.
Atmosphere: 1
Food: 1
Service: 1
Pat Cataldo
This is the worst franchise of any type I've ever been to. From the flies flying around the kitchen to the 25 minutes to fill an order incorrectly and another 10 minutes after I had to come back, this place is literally the worst.
It seems every time we order we're missing something. Not sure where the disconnect is coming from. The order is repeated back. There's inconsistency in product as well. Sometimes it's great, other times it's so skimpy it's like eating a shell with a smear of fillings. Amazing that even lettuce is hardly there. I worked at a Taco John's for several years and understand the concept of portion control, food costs, etc. Getting these consistent is a win for the customers and the business. However, the staff is always pleasant and have great customer service skills. Which is awesome. And makes every visit good despite the food inconsistencies.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Six Beef Tacos, Super Nachos, Bean Burrita
Jayden Durick
If you would like to have your taco made by an ignorant 5yr old, then head over to milbank taco John’s.so tired of this place. It’s every time.
Atmosphere: 1
Food: 1
Service: 1
Camron Eng
Horrible service
laura zomer
ordered steak boss burrito and got no steak ordered chicken quesadilla and got only cheese while we were in there all the tables were dirty
Atmosphere: 1
Food: 1
Service: 1
Charmaine Haus
Ordered a taco salad. Would estimate there was about 1/3 the amt of beef you would get in a taco. So, basically shredded lettuce, a bit of chz and some sour cream and salsa.
What the heck is with this place? I get that being unders staffed can effect hours but.....seriously when I am visiting family I love getting taco johns. As a person from WY the original Taco johns is an iconic place for those who don't have it in there towns. This place is a disgrace to the name. The staff do not care, the food is horrible, if it isn't cold....it's old. The potato oles, are so greasy that they are mushy. They are never open and when you go and they are suppose to be open, the staff will answer and tell you they aren't open come back later. They mess up.your order more pften then not and the staff is completly disshoveled, unclean and unkept. I don't know if this is locally owned, but if not I highly recommend checking in on your restaurant becuase it is poorly being managed!!!
Atmosphere: 1
Food: 1
Service: 1
They are always closed at random time due to being short staffed they post times on drive up window but never stick to those times. The food has went down hill. Potato oles taste like the oil hasnt been changed in along time. One posititve thing, one of the workers wasnt goung to make me my meal after i asked, but since i only wanted chicken tacos she was ok with making it. Taco johns has really gone down hill in milbank. I grew up in thetown taco johns originated from and never seen one this bad. this resturant gives the franchise a bad name. Were is managment,why are these concerns being over looked. Look back on the last three months of reviews. There is nothing good being said. Something needs to get better
Atmosphere: 1
Food: 1
Service: 1
I went through the drive-thru because all the lights were off in the building. The kid running the drive-thru sounded extremely annoyed that we were ordering. After I got home they messed up my meal and forgot part of my order completely. I drove back and decided to try the door. I opened it and one of the three kids said, “What the hell? That was supposed to be locked!” Then I told them that they messed up my meal and forgot part of my order. The girl cooking said, “ oh yeah, I found that!” One of the boys behind the counter asked what they owed me. I told them I wanted my meal and all of my order. And he proceeded to tell me I was going to have to wait as I waited while they cook the meal. They kept fooling around. The girl cooking burned something any other boy had to tell her to throw it away. They were rude and so very unprofessional! I’m not sure if I will ever go back!!
Atmosphere: 1
Food: 2
Service: 1
Potato oles are the reason we go to Taco
Food: 5
Service: 5
My husband just ordered food here and his potatoe ole's were SOAKED in grease. So much so, that he had to toss them out. They were all stuck together in one grease ball like the workers took them out of the fryer and never let them drain off. So disgusting and unhealthy. I didn't order myself because anytime I do, it's just a disappointment. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
After being denied service by another establishment in town after the glow run this past weekend, we headed over to Taco John’s for dinner. There were about 15 of us in our group and only two working at the time. They not once seemed annoyed that we came in at 8:40pm and promptly provided us with great food and service!
Atmosphere: 5
Food: 5
Service: 5
My mom, sister, and I went through the drive thru, ordered our food and was asked to pull forward after paying. Sure, we did and a moment later a young worker comes out with one bag of food, we said that we were missing stuff and showed him what we were missing on the receipt. He then argued that it wasn’t on the screen so he and the other guy didn’t make it. We kindly asked them to make what we were missing since we paid for it. They did, but after he argued. When he went in we realized we were missing one more thing so I went in. The kid still was saying it’s not on the screen and I showed him on the receipt but he looked at the screen anyways and I saw it all on the screen. He and the other kid finished making what we were missing and another younger female worker walked from the lobby past me to go to the back and told a younger male to follow her to the back. The male followed her and he was not wearing the taco John’s attire as well as had a whole bag of food with him. This taco John’s has gone so far down hill since I was there a few months back. New management? Doesn’t seem they’re doing their job.
Atmosphere: 1
Food: 3
Service: 1
slow as hell, blud forgot our order, waited 30minutes
Atmosphere: 2
Food: 3
Service: 1
In Milbank S.Dakota they almost always get the order wrong and a girl that works drive thru has no customer service skills. I will not go there again until I know they have payed attention to these issues and replaced some of their current employees. And I have been a regular customer for 6 years.
Atmosphere: 1
Food: 1
Service: 1
This is the worst franchise of any type I've ever been to. From the flies flying around the kitchen to the 25 minutes to fill an order incorrectly and another 10 minutes after I had to come back, this place is literally the worst.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
It seems every time we order we're missing something. Not sure where the disconnect is coming from. The order is repeated back.
There's inconsistency in product as well. Sometimes it's great, other times it's so skimpy it's like eating a shell with a smear of fillings. Amazing that even lettuce is hardly there.
I worked at a Taco John's for several years and understand the concept of portion control, food costs, etc. Getting these consistent is a win for the customers and the business.
However, the staff is always pleasant and have great customer service skills. Which is awesome. And makes every visit good despite the food inconsistencies.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Six Beef Tacos, Super Nachos, Bean Burrita
If you would like to have your taco made by an ignorant 5yr old, then head over to milbank taco John’s.so tired of this place. It’s every time.
Atmosphere: 1
Food: 1
Service: 1
Horrible service
ordered steak boss burrito and got no steak ordered chicken quesadilla and got only cheese while we were in there all the tables were dirty
Atmosphere: 1
Food: 1
Service: 1
Ordered a taco salad. Would estimate there was about 1/3 the amt of beef you would get in a taco. So, basically shredded lettuce, a bit of chz and some sour cream and salsa.
Atmosphere: 3
Food: 1
Service: 3
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