Horrible customer service and snippy responses. If you’re taking orders in the lobby take your headset off to hear the customers.
Atmosphere: 1
Food: 2
Service: 1
Kelsey Brinatte
Got food poisoning right before Christmas Eve.. :( avocado was discolored.. knew I shouldn't have eaten it, ate it, paid the proce for 2 days. Spent my Christmas sick while trying to take care of my newborn.
Atmosphere: 2
Food: 2
Service: 2
Taylor Rotsch
I’m pregnant and have always gone to Jimmy John’s throughout pregnancy and they would heat up the turkey tom, or little John Turkey tom for me in order for the deli meat to be pregnancy safe. This is the first time in 5 months I’ve ever been told “no” by the female manager. Then having to pry for any type of explanation whatsoever other than a “we don’t do that at this location”. Disappointing customer service.
Brian Gaspar
Had the Filet on Friday night, was very good and they cook steaks over charcoal. One of the best steaks I have had.
Atmosphere: 5
Food: 5
Service: 5
LaRoy Hype
A friend ate there she liked it I guess !!
Ian Green
Stopped in for a bit of an early lunch. Staff was friendly and fast. Received my food in one - maybe two minutes. The food I received was good.
Atmosphere: 4
Food: 4
Service: 5
mk k
Overpriced.
Atmosphere: 2
Food: 2
Service: 1
Adam Rodriguez
Management needs an overhaul. They skimp you on the meat and amount of ranch in the cups if you use a discount. This location still has COVID in mind with the drive through, get rid of that awkward stick!
Francisco J Garcia
Good food , exelent personal
spencer maeschen
I don’t know what’s worst. The customer service or food. I don’t even know why I bother going anymore at this point. But hey, if you enjoy all bread with enough meat to feed a small bird, insane amounts of lettuce to compensate for the lack of meat, and customer experience that reminds you that this location is ran by college kids who could care less if you order a number 4 and get a number 12 somehow? Nobody cares. Also don’t even bother going through the drive through for a drink as I’m sure they’re instructed to overfill the 16 oz cup with ice to ensure you only get .5 oz of an actual drink to keep profits up. Avoid at all costs and go get Taco Bell up the street.
I would not recommend this place to anybody if you want to get your moneys worth and good customer service. First time getting a sandwich from here. I told him I’ve never eaten here before and so the guy told me which sandwich he recommend. So I ordered the sandwich that he recommended it look good on the picture and even gave him a good tip while I was Paying for my sandwich. The sandwich that I got look nothing like the picture. It had two pieces of meat tons of sauce whatever they put on there couple shreds of lettuce, and four strands of onions, and one tomato! I took the sandwich back to the register and told him I was not satisfied with the sandwich how was made and the people there had the audacity to stand and argue with me that that is how they make their sandwiches so I just gave them back the sandwich and I told him I want my money back.
Food: 1
Service: 1
Heather Sobieski
This is the third time I’ve ordered cheese and bacon on my subs, paid for it because it’s extra, and never got it. And I am missing a sub. If, and that’s a big if, I ever go there again, it will never be thru mobile order again. I want to make sure I’m going to get whatever I paid for.
Carl Holmes
Freebie from radio daily trivia question! Consistent JJ quality, thanks!
Atmosphere: 5
Food: 5
Service: 5
Abe Rivera
Food is great! Service is great! You'll get your sandwiches super fast! Best fast food restaurant in Mitchell! 6/5 stars!
Horrible customer service and snippy responses. If you’re taking orders in the lobby take your headset off to hear the customers.
Atmosphere: 1
Food: 2
Service: 1
Got food poisoning right before Christmas Eve.. :( avocado was discolored.. knew I shouldn't have eaten it, ate it, paid the proce for 2 days. Spent my Christmas sick while trying to take care of my newborn.
Atmosphere: 2
Food: 2
Service: 2
I’m pregnant and have always gone to Jimmy John’s throughout pregnancy and they would heat up the turkey tom, or little John Turkey tom for me in order for the deli meat to be pregnancy safe. This is the first time in 5 months I’ve ever been told “no” by the female manager. Then having to pry for any type of explanation whatsoever other than a “we don’t do that at this location”. Disappointing customer service.
Had the Filet on Friday night, was very good and they cook steaks over charcoal. One of the best steaks I have had.
Atmosphere: 5
Food: 5
Service: 5
A friend ate there she liked it I guess !!
Stopped in for a bit of an early lunch. Staff was friendly and fast. Received my food in one - maybe two minutes. The food I received was good.
Atmosphere: 4
Food: 4
Service: 5
Overpriced.
Atmosphere: 2
Food: 2
Service: 1
Management needs an overhaul. They skimp you on the meat and amount of ranch in the cups if you use a discount. This location still has COVID in mind with the drive through, get rid of that awkward stick!
Good food , exelent personal
I don’t know what’s worst. The customer service or food. I don’t even know why I bother going anymore at this point. But hey, if you enjoy all bread with enough meat to feed a small bird, insane amounts of lettuce to compensate for the lack of meat, and customer experience that reminds you that this location is ran by college kids who could care less if you order a number 4 and get a number 12 somehow? Nobody cares. Also don’t even bother going through the drive through for a drink as I’m sure they’re instructed to overfill the 16 oz cup with ice to ensure you only get .5 oz of an actual drink to keep profits up. Avoid at all costs and go get Taco Bell up the street.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Freaky fast delivery
Atmosphere: 4
Food: 5
Service: 5
I would not recommend this place to anybody if you want to get your moneys worth and good customer service.
First time getting a sandwich from here. I told him I’ve never eaten here before and so the guy told me which sandwich he recommend. So I ordered the sandwich that he recommended it look good on the picture and even gave him a good tip while I was Paying for my sandwich. The sandwich that I got look nothing like the picture. It had two pieces of meat tons of sauce whatever they put on there couple shreds of lettuce, and four strands of onions, and one tomato! I took the sandwich back to the register and told him I was not satisfied with the sandwich how was made and the people there had the audacity to stand and argue with me that that is how they make their sandwiches so I just gave them back the sandwich and I told him I want my money back.
Food: 1
Service: 1
This is the third time I’ve ordered cheese and bacon on my subs, paid for it because it’s extra, and never got it. And I am missing a sub. If, and that’s a big if, I ever go there again, it will never be thru mobile order again. I want to make sure I’m going to get whatever I paid for.
Freebie from radio daily trivia question! Consistent JJ quality, thanks!
Atmosphere: 5
Food: 5
Service: 5
Food is great! Service is great! You'll get your sandwiches super fast! Best fast food restaurant in Mitchell! 6/5 stars!
Atmosphere: 5
Food: 5
Service: 5
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