Wendy's
1025 Cabela Dr, Mitchell
(605) 299-7388
Recent Reviews
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Honestly I love Wendy’s but this one sucked. First of all, I sat for 10 minutes waiting to even order. Once I ordered I sat at the window for another 10, was given my frosty, and then was told to pull forward and wait for my drinks and food. I then proceeded to wait another 30+ for my food. Once I got the food it was ice cold. This was probably once of the worst “fast food” places I’ve been in a long time. Unless you have a couple hours to spare don’t waste your time coming here.
The slowest Wendy’s I have ever been to. And the guy in the drive through was rude and barely spoke about a whisper and then seemed annoyed when I asked him to repeat himself
Atmosphere: 1
Food: 3
Service: 1
Person taking overs at the drive thru was disrespectful & rude for no reason.
Service: 1
Guy in the drive-through is very rude.
Atmosphere: 1
Food: 1
Service: 1
I’ve always had a solid experience at Wendy's. The food consistently tastes fresh, especially compared to many other fast food places. Their burgers are juicy and made-to-order, and you can really tell the difference with the fresh, never frozen beef. The toppings are crisp, and everything feels like it was put together with care rather than rushed.
The fries are another highlight—hot, salty, and perfectly crispy when served fresh. I also appreciate the variety on the menu, from classic burgers and chicken sandwiches to baked potatoes and chili, which gives more options than the typical fast food spot. Their Frosty is always a favorite and makes for a great dessert or even something to dip fries into.
Customer service has generally been friendly and efficient. Even during busy lunch hours, the staff works quickly to keep the line moving. The dining area is usually clean and comfortable, making it a decent place to sit down and enjoy a quick meal.
Overall, Wendy’s delivers dependable quality, good value, and fast service, making it a reliable choice when you’re craving a satisfying burger and fries.
Atmosphere: 5
Food: 5
Service: 5
The sign on the door says lobby open till 10 pm. When we got there all doors were closed and it was only 9:18 pm!
Atmosphere: 1
Food: 1
Service: 1
I have gone here several times. (Months in between visits.) It always takes forever, and my order is almost always wrong.
Tonight I went through the drive through. It took them 25 minutes to get my order wrong and get it out to me. I was the only one in the drive through at just after 9PM.
I ordered two Jr. Cheeseburger Deluxe no mayo, mustard, or ketchup (because if I don't ask for no condiments they douse it in all of them and it's impossible to eat without wearing it), a Dave's Double combo with a baked potato, with a large orange cream soda, and a second large orange cream soda. My order did not come up on the screen, and the kid taking my order was so quiet I could barely hear him. Maybe he tried to confirm my order and gave me a total? I have no idea.
When I got to the window, I again did not get a total, and handed him my card and received a medium and a large drink. I pointed out they should both be large and they rectified that. When I got my food, in the bag was three Dave's Double burgers and french fries.
Checking my receipt, I was charged for what I received, except I was also charged for the baked potato I did not receive. The total was $32 and change for what should have been an order under $20. I didn't have time to go back because I had to get to work, and I had already wasted almost a half an hour waiting for them to mess up my order. Again.
It has been this way since they opened, and, as far as I know, have done absolutely nothing to improve. This is the last time this poorly run excuse for a business gets my money.
Atmosphere: 1
Food: 2
Service: 2
Love this place. The manager Desiree, really makes sure you're taken care of. Had to wait alittle longer for food but she made sure everything was fresh and correct.
Atmosphere: 5
Food: 5
Service: 5
Literally just had the best burger and shake ever! Not digging the robot that took my order through the drive through, I prefer humans. So thank goodness for the lovely girl who handed me my order!
Atmosphere: 5
Food: 5
Service: 5
Food here is fresh and delicious. Staff is very friendly and professional.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
This is not the closest to me but , but I go here because the service is better
Good burgers!
Atmosphere: 5
Food: 5
Service: 5
Went to get food and employees sounded annoyed at the very idea of doing their job. Arguably some of the worst service that I’ve ever had from a restaurant in my life. Will never be returning to this establishment ever.
Atmosphere: 1
Food: 2
Service: 1
Rude people
Atmosphere: 1
Food: 1
Service: 1
It was too cold 🥶 in there
Atmosphere: 3
Service: 3
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