Service is getting bad. Order s the last 3 times were messed up
Atmosphere: 2
Food: 2
Service: 1
Debbie Morrison
We have eaten at many Culver's in the past all across this country and they've been fine. Unfortunately our experience tonight at the Spearfish location was not good. We stood at the front counter for 5 minutes waiting for someone to take our order. One female employee saw us, didn't say anything, and left to clean off tables. Then another man saw us, didn't say a word, and kept bagging food and took it to a drive thru customer. He finally took our order after another lady(was she the manager?) told him to. He was nice, polite and answered our questions. I ordered the double butter burger with cheese. When it arrived the patties were very dry and lukewarm at best. The bun was hard as a rock on top. The cheese was not melted. Honestly, the whole thing was gross, but I was so hungry I took the bun off and ate the patties and cold cheese. My husband ordered the sourdough melt and it didn't seem fresh off the grill. The sourdough bread didn't seem like good quality and the cheese was not melted. After this experience, it is obvious the quality of food and preparation has sadly deteriorated at Culver's. We both decided that we will not be back.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Custard
Michael Allen
Came in with friends about 30 minutes before closing. Food was fine and came out reasonably quickly for that time of day, but we were strongly encouraged to take our food out rather than start eating in, only to be ushered out right away.
Great selection and decent prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custard, Butter Burger
Delicious!
Atmosphere: 5
Food: 5
Service: 5
Always love Culver's. They're customer service is great, even when they make mistakes and their frozen custard is outstanding.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Grilled Chicken Sandwich, Crinkle Cut Fries, Custard, Butter Burger, Bacon Double Cheeseburger Combo, Hamburger, Cheese Curds, Frozen Custard, Butter Bacon Cheeseburger, Chicken Tenders, Chicken Sandwich
The staff was extremely helpful and pleasant. Food was great. Custard is my fav, but the butter burger was fresh and hot. Yum!
Atmosphere: 5
Food: 5
Service: 5
Favorite fast food burger. This place was clean and efficient on a Sunday afternoon headed to Spearfish
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Melt, Grilled Chicken Sandwich, Onion Rings, Crinkle Cut Fries, Custard, Butter Burger, Wisconsin Cheese, Bacon Double Cheeseburger Combo, Bleu Cheese Salad, Cheese Curds, Tater Tots, Hot Fudge Sundae, Frozen Custard, Butter Bacon Cheeseburger, Cranberry Bacon Bleu Salad, Chicken Tenders, Ice Cream Sundaes
It's Culver's. You can't go wrong here.
Atmosphere: 5
Food: 5
Service: 5
Love their burgers, fries, and of course a shake
Atmosphere: 5
Food: 5
Service: 5
2 cor dinner, hit the spot for fast food.
Atmosphere: 4
Food: 4
Service: 4
Culver's is a fail safe! Good food, good service. Keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, fresh food, and a clean building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custard, Butter Burger, Cheese Curds, Chicken Tenders
Restaurantji Recommends
Food tasted good. forgot my Mom salad but overall good chicken sandwich.
Atmosphere: 5
Food: 5
Service: 4
Good food for your money, very friendly atmosphere.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Onion Rings, Butter Burger, Chicken Tenders
Service is getting bad. Order
s the last 3 times were messed up
Atmosphere: 2
Food: 2
Service: 1
We have eaten at many Culver's in the past all across this country and they've been fine. Unfortunately our experience tonight at the Spearfish location was not good. We stood at the front counter for 5 minutes waiting for someone to take our order. One female employee saw us, didn't say anything, and left to clean off tables. Then another man saw us, didn't say a word, and kept bagging food and took it to a drive thru customer. He finally took our order after another lady(was she the manager?) told him to. He was nice, polite and answered our questions. I ordered the double butter burger with cheese. When it arrived the patties were very dry and lukewarm at best. The bun was hard as a rock on top. The cheese was not melted. Honestly, the whole thing was gross, but I was so hungry I took the bun off and ate the patties and cold cheese. My husband ordered the sourdough melt and it didn't seem fresh off the grill. The sourdough bread didn't seem like good quality and the cheese was not melted. After this experience, it is obvious the quality of food and preparation has sadly deteriorated at Culver's. We both decided that we will not be back.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Custard
Came in with friends about 30 minutes before closing. Food was fine and came out reasonably quickly for that time of day, but we were strongly encouraged to take our food out rather than start eating in, only to be ushered out right away.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Onion Rings, Hamburger, Frozen Custard
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