The Tacos were good. My granddaughters cheese quesadilla was so SPICY she couldn't eat it! I asked what they put on it and the girl said regular cheese and jalapeño cheese sauce, and if I didn't like it, I needed to ask then to leave it off! We've never had one with the spicy sauce on it before. She never offered to make another one without the sauce. Very disappointing customer service.
Atmosphere: 3
Food: 2
Service: 1
sami XD
Best service imaginable. Louis made our day! definitely coming back again!
Atmosphere: 5
Food: 5
Service: 5
Maria Dillon
Long wait time.
Atmosphere: 3
Food: 5
Service: 5
Phoebe Li
I waited in the drive through line for 40 minutes just to order. The line is so long that some of the cars are waiting on the highway. 2 of the employees causally walk in from the parking lot after 15 minutes and 1 walk in from the parking lot after 30 minutes of all of us waiting in the line. There are at least 4 employees inside yet the line barely moved. The last employee that came out from the parking lot looked high on drugs. Extremely unprofessional. For Taco Bell corporate, this is 7/3/2025 night around 11:45pm to 00:30am.
Service: 1
Ray Klein
My daughter ordered online and the order was waiting for us when we showed up on time!
Atmosphere: 5
Food: 5
Service: 5
Carlos Luna
I want into the restaurant and ordered. The person taking our order was amazing. I didn't bother to check my bag because he was so nice. I got back to my hotel and the entire order was wrong. So disappointing.
Atmosphere: 1
Food: 1
Service: 1
Nathan Chipman
Waited for 40 minutes then asked for how much longer and was told I was 5 pages back but was 10 when I ordered. Everything came out cold and soggy as well.
Atmosphere: 1
Food: 1
Service: 1
Wölfgang Theisen
They were very enthusiastic but the food was not exactly the best.
Atmosphere: 4
Food: 4
Service: 4
Dave Martin
Good food and service, but I was the only person in the store, so no atmosphere really
Atmosphere: 1
Food: 5
Service: 5
Zany
This Taco Bell has been really good lately. Good job!
There was so many people who went through the drive-through and they came back into get their orders fixed and then I witnessed a little old man standing by the counter not one person talk to him for a good 20 minutes. He was still waiting on his food, so I helped him by yelling at the manager because I knew his name and I asked him to help this little old man and then they look super irritated about it and then finally they just slung him his food like they don’t give any care about it And then I helped him to his vehicle because he was probably 80 years old and had one bag of food and then he had to carry his drinks so I carried his drinks for him. My food on the other hand, every single taco shell is broken and the dude working the front till taking orders makes you feel like you’re about to have an anxiety attack because this dude has such an off vibe. If anything, if they just maybe put a smile on their face and act like they give a crap about their customers that would be fabulous. Thanks.
Atmosphere: 2
Food: 2
Service: 2
Jake kruske
Pretty fast and order is most of the time perfect
Jen S
Can't get any of the orders right
Atmosphere: 1
Food: 1
Service: 1
Stephanie Koory
We are from out of town and the Taco Bell locations where we are from don’t carry the Chili Cheese Burrito. So, I was excited to get one here in Spearfish. Here’s the situation: my 12 year old daughter wanted some nacho fries and I wanted another chili cheese burrito. They told her they were out of nacho fries, so she just ordered my burrito and gave the cashier her name for the order and told him we were dining in. About 15 minutes goes by and a female worker puts a bag on the counter and yells out “CASSANDRA!”(my daughter’s name isn’t Cassandra, and we ordered dine in, so it would have came on a tray and not in a bag) Although they were busy, *28 minutes* had gone by since she ordered, so my daughter went up to politely tell the cashier that we still haven’t received our singular burrito. The cashier apologized and asked another worker to make the burrito… that’s when the female worker came over to the counter with an attitude and said “This is your burrito, hun!” And picked up and forced *Cassandra’s* to-go burrito toward my daughter…. It wasn’t our burrito, and by this point it had been sitting on the counter for a good 15 minutes…. And she had the biggest attitude with a TWELVE year old. Ridiculous.
Service: 1
Shy Y.
The manager here is an absolutely awesome one! He is always smiling, always positive to his crew and always cracking jokes with everyone! I used to travel and i’ve been to probably 50 taco bell’s in the country, and honestly this one’s been the best! Glad i live close enough by here!
The Tacos were good. My granddaughters cheese quesadilla was so SPICY she couldn't eat it! I asked what they put on it and the girl said regular cheese and jalapeño cheese sauce, and if I didn't like it, I needed to ask then to leave it off! We've never had one with the spicy sauce on it before. She never offered to make another one without the sauce. Very disappointing customer service.
Atmosphere: 3
Food: 2
Service: 1
Best service imaginable. Louis made our day! definitely coming back again!
Atmosphere: 5
Food: 5
Service: 5
Long wait time.
Atmosphere: 3
Food: 5
Service: 5
I waited in the drive through line for 40 minutes just to order. The line is so long that some of the cars are waiting on the highway. 2 of the employees causally walk in from the parking lot after 15 minutes and 1 walk in from the parking lot after 30 minutes of all of us waiting in the line. There are at least 4 employees inside yet the line barely moved. The last employee that came out from the parking lot looked high on drugs. Extremely unprofessional. For Taco Bell corporate, this is 7/3/2025 night around 11:45pm to 00:30am.
Service: 1
My daughter ordered online and the order was waiting for us when we showed up on time!
Atmosphere: 5
Food: 5
Service: 5
I want into the restaurant and ordered. The person taking our order was amazing. I didn't bother to check my bag because he was so nice. I got back to my hotel and the entire order was wrong. So disappointing.
Atmosphere: 1
Food: 1
Service: 1
Waited for 40 minutes then asked for how much longer and was told I was 5 pages back but was 10 when I ordered. Everything came out cold and soggy as well.
Atmosphere: 1
Food: 1
Service: 1
They were very enthusiastic but the food was not exactly the best.
Atmosphere: 4
Food: 4
Service: 4
Good food and service, but I was the only person in the store, so no atmosphere really
Atmosphere: 1
Food: 5
Service: 5
This Taco Bell has been really good lately. Good job!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There was so many people who went through the drive-through and they came back into get their orders fixed and then I witnessed a little old man standing by the counter not one person talk to him for a good 20 minutes. He was still waiting on his food, so I helped him by yelling at the manager because I knew his name and I asked him to help this little old man and then they look super irritated about it and then finally they just slung him his food like they don’t give any care about it And then I helped him to his vehicle because he was probably 80 years old and had one bag of food and then he had to carry his drinks so I carried his drinks for him. My food on the other hand, every single taco shell is broken and the dude working the front till taking orders makes you feel like you’re about to have an anxiety attack because this dude has such an off vibe. If anything, if they just maybe put a smile on their face and act like they give a crap about their customers that would be fabulous. Thanks.
Atmosphere: 2
Food: 2
Service: 2
Pretty fast and order is most of the time perfect
Can't get any of the orders right
Atmosphere: 1
Food: 1
Service: 1
We are from out of town and the Taco Bell locations where we are from don’t carry the Chili Cheese Burrito. So, I was excited to get one here in Spearfish. Here’s the situation: my 12 year old daughter wanted some nacho fries and I wanted another chili cheese burrito. They told her they were out of nacho fries, so she just ordered my burrito and gave the cashier her name for the order and told him we were dining in. About 15 minutes goes by and a female worker puts a bag on the counter and yells out “CASSANDRA!”(my daughter’s name isn’t Cassandra, and we ordered dine in, so it would have came on a tray and not in a bag) Although they were busy, *28 minutes* had gone by since she ordered, so my daughter went up to politely tell the cashier that we still haven’t received our singular burrito. The cashier apologized and asked another worker to make the burrito… that’s when the female worker came over to the counter with an attitude and said “This is your burrito, hun!” And picked up and forced *Cassandra’s* to-go burrito toward my daughter…. It wasn’t our burrito, and by this point it had been sitting on the counter for a good 15 minutes…. And she had the biggest attitude with a TWELVE year old. Ridiculous.
Service: 1
The manager here is an absolutely awesome one! He is always smiling, always positive to his crew and always cracking jokes with everyone! I used to travel and i’ve been to probably 50 taco bell’s in the country, and honestly this one’s been the best! Glad i live close enough by here!
Atmosphere: 5
Food: 5
Service: 5
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