Dairy Queen Grill & Chill

Natasha and her crew have been amazing.

Atmosphere: 5

Food: 5

Service: 5

Best DQ I have been to. Very amazing staff. Would give a 10 stars if available too.

Atmosphere: 5

Food: 5

Service: 5

Ordered for 5 people, was first in drive through when it opened, was given drinks and ask if I would pull up front and they would bring it out -at 20 minutes later went in to see why we hadn’t gotten our order while others that came after us in drive through got their orders. Was not happy was told they had a spill on the floor and that the person at drive through had to help- there were 3 people up front, two in back cooking and the window person with one cleaning up with a mop the 3 up front were not doing anything. Would think beings we were the first to order that our order would be done way before the four cars behind us got theirs, and not take 20 minutes to where they were just boxing it up when I walked in. Very disappointed with the service and no one in charge. The guy didn’t even know the Managers name. Unsatisfactory! By the way this isn’t the first time service was bad, and I probably won’t go back for quite sometime.

Atmosphere: 2

Food: 4

Service: 2

I’m not happy I placed an order on the app on my way home and they still got my food wrong and won’t answer the phone it’s ridiculous for the money I paid. I should get what I actually ordered. I’m sorry but a double cheeseburger with only one patty. It’s not a double. This is why I don’t normally order food here. Because I don’t get what I ordered and I shouldn’t have to go back and forth to get my food.

Atmosphere: 1

Food: 1

Service: 1

I ordered a cake I was given wrong cake and
Called them multiple times no answer
Attitude of employees are not good quality of food not good. Not going back Vermillion DQ. I’ll drive the 25 miles to Yankton. Typical Vermillion service.
Cake was not worth $5 the way it was thrown together by a kindergartener.

Atmosphere: 1

Food: 1

Service: 1

Just not for us we have had multiple bad experiences their , with their food prep and attitudes from employees, definitely not a place I would recommend,..but alot of people love them and they do sell some good things , but just not a good place for my family and I...my bottom bun was so soaked in sauce that the samwitch was not edible....very frustrating

Atmosphere: 1

Food: 1

Service: 1

I ordered a kids' meal with just cheese on the burger. We had been on the road all day and picked the drive-through. Once on the road everything was on the sandwich and he was not going to eat an everythong burger. I realized my toast in my chicken basket was plain, not grilled or buttered. It was not good at all. The chicken was hot and fresh, but I really needed the order to be right for my son. I can overlook things, but kids are picky. Needs better follow through with order.

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Fries

Purchased a birthday ice cream cake. Never disappoints!

Overall decent place to eat. Food wasn't the highest of quality for the amount of time spent waiting. But overall experience was good.

Parking: They have a few options to park on the west side near the entrance and on the far east side.

Kid-friendliness: They have indoor and outdoor tables and chairs and plenty of kids booster and highchairs.

Wheelchair accessibility: They have a wheel chair accessible parking spot and entrance.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Fingers, Side of Fries

Just had a chocolate malt...a old guy. Enjoyed it

Food: 3

Service: 3

Ordered through drive-thru and the food was hot and very good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Ring

Good food

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Cheeseburger, Ice Cream Cake, Ice Cream Sandwich, Chicken Fingers, French Fries

Usually they do a good job but i got a blizzard as a pick me up during finals week and it was only partially blended with just vanilla at the bottom :(

Atmosphere: 5

Food: 4

Service: 5

This is honestly the worst experience I’ve ever had in fast food, tried ordering through the app. Went to pick up order, our estimated pick-up time in the app was 8:25 and we didn’t get our order until well after 8:50. Come to find out (after already getting home) that my burger was incorrect and they didn’t include napkins or straws for our slushees. We honestly wouldn’t have made a fuss if it was just the burger being messed up, but we had no other way to enjoy our slushees so we decided to come back through the drive through. They had us pull forward without giving us any napkins or straws still, and when they walked out with the remade burger 5 minutes later, they still didn’t include napkins or straws. So once again we asked, to which they apologized, went inside, and quickly brought us napkins only. At this point we just decided to cut our losses and went to McDonald’s instead to get our straws. Food was mid and wasn’t even worth all the trouble. Crazy how unprofessional the employees were

Atmosphere: 1

Food: 1

Service: 1

Lived here for six years, eaten here a dozen times, never had a good experience. I’ve had burned grill bits in between my burger patties, missing items, etc. The app isn’t my favorite either, not listing all drink options or a no ice option, but the best is that you have to call to check in when you arrive, BUT they also have to answer the phone… I’ve tried the feedback surveys multiple times, but this location’s a lost cause.

Food: 2

Service: 2