This is honestly the worst experience I’ve ever had in fast food, tried ordering through the app. Went to pick up order, our estimated pick-up time in the app was 8:25 and we didn’t get our order until well after 8:50. Come to find out (after already getting home) that my burger was incorrect and they didn’t include napkins or straws for our slushees. We honestly wouldn’t have made a fuss if it was just the burger being messed up, but we had no other way to enjoy our slushees so we decided to come back through the drive through. They had us pull forward without giving us any napkins or straws still, and when they walked out with the remade burger 5 minutes later, they still didn’t include napkins or straws. So once again we asked, to which they apologized, went inside, and quickly brought us napkins only. At this point we just decided to cut our losses and went to McDonald’s instead to get our straws. Food was mid and wasn’t even worth all the trouble. Crazy how unprofessional the employees were
Atmosphere: 1
Food: 1
Service: 1
Wyatt Thompson
Lived here for six years, eaten here a dozen times, never had a good experience. I’ve had burned grill bits in between my burger patties, missing items, etc. The app isn’t my favorite either, not listing all drink options or a no ice option, but the best is that you have to call to check in when you arrive, BUT they also have to answer the phone… I’ve tried the feedback surveys multiple times, but this location’s a lost cause.
Food: 2
Service: 2
Robin Fitzgerald
Always good food. Always enjoy stopping when we go through
Atmosphere: 5
Food: 5
Service: 5
regularguy
Love it!!
Atmosphere: 5
Food: 5
Service: 5
Heather Maier
The staff was very unprofessional. They were throwing dirty towels at eachother while the cashier was taking my card. This location must be very unsanitary. I found what looks like a piece of leaf or leafy green inside the middle of my blizzard. French fries were also cold.
Paul Kasulka
Very good friendly
Atmosphere: 5
Food: 5
Service: 5
Lily J.
The pop always tastes kind of funny, I'm assuming it's because they don't clean their machine properly. Then when it comes to food it's always been pretty good. You get what you pay for.
darth vader
The 12 year old kid with the white fro upfront has ZERO customer service skills and should not be on the front counter, put him on garbage duty. No hello no thanks, didn't say a word, his parents must be so proud.
Food: 1
Service: 1
Gregg Peters
Unfortunately went to the drive thru at 8:04 wasn’t sure it was open shades were pulled drive thru was dark. food was wrong fries were old and buns were stale! Shakes were
Food: 1
Service: 1
Eiero LaStarr Johnson
They have their days. Night shift dont cook like the day shift.
This is honestly the worst experience I’ve ever had in fast food, tried ordering through the app. Went to pick up order, our estimated pick-up time in the app was 8:25 and we didn’t get our order until well after 8:50. Come to find out (after already getting home) that my burger was incorrect and they didn’t include napkins or straws for our slushees. We honestly wouldn’t have made a fuss if it was just the burger being messed up, but we had no other way to enjoy our slushees so we decided to come back through the drive through. They had us pull forward without giving us any napkins or straws still, and when they walked out with the remade burger 5 minutes later, they still didn’t include napkins or straws. So once again we asked, to which they apologized, went inside, and quickly brought us napkins only. At this point we just decided to cut our losses and went to McDonald’s instead to get our straws. Food was mid and wasn’t even worth all the trouble. Crazy how unprofessional the employees were
Atmosphere: 1
Food: 1
Service: 1
Lived here for six years, eaten here a dozen times, never had a good experience. I’ve had burned grill bits in between my burger patties, missing items, etc. The app isn’t my favorite either, not listing all drink options or a no ice option, but the best is that you have to call to check in when you arrive, BUT they also have to answer the phone… I’ve tried the feedback surveys multiple times, but this location’s a lost cause.
Food: 2
Service: 2
Always good food. Always enjoy stopping when we go through
Atmosphere: 5
Food: 5
Service: 5
Love it!!
Atmosphere: 5
Food: 5
Service: 5
The staff was very unprofessional. They were throwing dirty towels at eachother while the cashier was taking my card. This location must be very unsanitary. I found what looks like a piece of leaf or leafy green inside the middle of my blizzard. French fries were also cold.
Very good friendly
Atmosphere: 5
Food: 5
Service: 5
The pop always tastes kind of funny, I'm assuming it's because they don't clean their machine properly. Then when it comes to food it's always been pretty good. You get what you pay for.
The 12 year old kid with the white fro upfront has ZERO customer service skills and should not be on the front counter, put him on garbage duty. No hello no thanks, didn't say a word, his parents must be so proud.
Food: 1
Service: 1
Unfortunately went to the drive thru at 8:04 wasn’t sure it was open shades were pulled drive thru was dark. food was wrong fries were old and buns were stale! Shakes were
Food: 1
Service: 1
They have their days. Night shift dont cook like the day shift.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Everything was good but the floor was sticky and the place needs
Atmosphere: 4
Food: 4
Service: 4
Horrible Service. The order taker was very rude and irrational. Made me laugh though.
Atmosphere: 1
Food: 5
Service: 1
Employees could use some work on customer service. Talking to other employees while they were taking our order and just generally unfriendly.
Still up one of the best places to get ice cream blizzard.
Atmosphere: 4
Food: 4
Service: 4
Still one of the best places to get an ice cream blizzard with about any flavor.
Atmosphere: 4
Food: 5
Service: 5