I am extremely disappointed with my experience at this Burger King location. I ordered a Whopper at 10:20 PM through the drive-thru, and when I opened it at home, the patty was cold and extremely hard—almost impossible to eat. I returned to the restaurant to ask why the patty was in such poor condition, and they told me the fryer was closed, so they had to use a microwave to heat the burger. They then told me to come back the next morning to get a replacement, which is completely unacceptable. I then asked for a chicken burger instead, and when I compared it to the Whopper, it was even worse. The meat, bread, and veggies were in terrible condition, and both burgers ended up in the trash. Terrible service and quality all around. I will never be returning to this Burger King again."
Atmosphere: 1
Heather Johnson
Dining room was very cold. There were out of ice, coke and kid toys. FF were warm but burgers cold. Diet pop had a syrup taste to it?
Kyle
App never works right, and orders wrong about 50% of time
Atmosphere: 2
Food: 2
Service: 2
Angel222
I wouldnt eat here the shake machine has magets inside and if you ask for a cup of water it comes from a rusted sink facet. the place where your food is cooked is nasty. they never have supplies.
Sunny Rae Fayant
Seating area could be cleaner but still a great place to eat.
Really? Rate atmosphere in a fast food place. The duo whopper Jr is a great deal. Don't go as often since the price was raised. Great burger.
Atmosphere: 1
Food: 5
Service: 5
briannaholtey 3291
I’ve been to bk more than I’d like to admit, lately, but every time I go there, every employee that I’ve interacted with has been nothing but polite. Our food is always fresh, and our experience is always amazing! I’ve only been in Watertown 1 year and so far, for fast food, they have the best customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper with Cheese, Dr Pepper, Flame Grilled Beef, Whopper Patty, Onion Ring, Hershey's Sundae Pie
Marlene Fladland
Sandwiches are not always fresh
Atmosphere: 2
Food: 4
Service: 5
William McBrien, Jr.
Pulled up to drive thru at 10:02am, waited over twenty minutes to get through drive thru for breakfast. While waiting at drive thru window all we could hear was fighting and yelling at each other in the kitchen. Younger gal (around collage age) at window was polite but you could tell there was something going on. In total it took us over twenty-two minutes in drive thru.
Atmosphere: 1
Food: 1
Service: 1
Ben Boyle
I rolled into the drive thru at 7:15pm, ordered a Texas double whopper and a chocolate shake, In a shrewd tone of voice the girl said they had already cleaned the shake machine and I couldn’t get one. Now listen customers. It’s 7:15pm, 82 degrees outside, and they aren’t serving ice cream products.Seriously!!! Furthermore, my burger tasted freezer burnt. Disgusting… So, I went to the new Wendy’s , I got a Delicious burger and a frosty.. So long BK Watertown…..
Liquid and trash on floor by drink bar. 3 employees walked by and did nothing .one three times by self .terrible example of BK.
Atmosphere: 2
Food: 3
Service: 3
Bobbi Radcliff
Very helpful server. Everything looked pretty clean. Kids were happy.
Atmosphere: 5
Food: 4
Service: 5
maddy
the inside of this establishment was very dirty
Atmosphere: 1
Food: 4
Service: 2
Laureen Feldt
Great food and deals
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich
Peggy Dittes
A young man helped me. He was learning how to do his job. He was so polite, gracious, smiley and happy to do his job. He looked to be 13 years old. Nice est person I've had at fast food.
I am extremely disappointed with my experience at this Burger King location. I ordered a Whopper at 10:20 PM through the drive-thru, and when I opened it at home, the patty was cold and extremely hard—almost impossible to eat. I returned to the restaurant to ask why the patty was in such poor condition, and they told me the fryer was closed, so they had to use a microwave to heat the burger. They then told me to come back the next morning to get a replacement, which is completely unacceptable. I then asked for a chicken burger instead, and when I compared it to the Whopper, it was even worse. The meat, bread, and veggies were in terrible condition, and both burgers ended up in the trash. Terrible service and quality all around. I will never be returning to this Burger King again."
Atmosphere: 1
Dining room was very cold. There were out of ice, coke and kid toys. FF were warm but burgers cold. Diet pop had a syrup taste to it?
App never works right, and orders wrong about 50% of time
Atmosphere: 2
Food: 2
Service: 2
I wouldnt eat here the shake machine has magets inside and if you ask for a cup of water it comes from a rusted sink facet.
the place where your food is cooked is nasty. they never have supplies.
Seating area could be cleaner but still a great place to eat.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Spicy Chicken Sandwich, Whopper with Cheese, Double Cheeseburger, Flame Grilled Beef
Really? Rate atmosphere in a fast food place. The duo whopper Jr is a great deal. Don't go as often since the price was raised. Great burger.
Atmosphere: 1
Food: 5
Service: 5
I’ve been to bk more than I’d like to admit, lately, but every time I go there, every employee that I’ve interacted with has been nothing but polite. Our food is always fresh, and our experience is always amazing! I’ve only been in Watertown 1 year and so far, for fast food, they have the best customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper with Cheese, Dr Pepper, Flame Grilled Beef, Whopper Patty, Onion Ring, Hershey's Sundae Pie
Sandwiches are not always fresh
Atmosphere: 2
Food: 4
Service: 5
Pulled up to drive thru at 10:02am, waited over twenty minutes to get through drive thru for breakfast. While waiting at drive thru window all we could hear was fighting and yelling at each other in the kitchen. Younger gal (around collage age) at window was polite but you could tell there was something going on. In total it took us over twenty-two minutes in drive thru.
Atmosphere: 1
Food: 1
Service: 1
I rolled into the drive thru at 7:15pm, ordered a Texas double whopper and a chocolate shake, In a shrewd tone of voice the girl said they had already cleaned the shake machine and I couldn’t get one. Now listen customers. It’s 7:15pm, 82 degrees outside, and they aren’t serving ice cream products.Seriously!!! Furthermore, my burger tasted freezer burnt. Disgusting… So, I went to the new Wendy’s , I got a Delicious burger and a frosty.. So long BK Watertown…..
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Liquid and trash on floor by drink bar. 3 employees walked by and did nothing .one three times by self .terrible example of BK.
Atmosphere: 2
Food: 3
Service: 3
Very helpful server. Everything looked pretty clean. Kids were happy.
Atmosphere: 5
Food: 4
Service: 5
the inside of this establishment was very dirty
Atmosphere: 1
Food: 4
Service: 2
Great food and deals
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich
A young man helped me. He was learning how to do his job. He was so polite, gracious, smiley and happy to do his job. He looked to be 13 years old. Nice est person I've had at fast food.
Atmosphere: 4
Food: 4
Service: 5
Loading...