Free glass day and there were no glasses :( We ordered through the app iced caramel brûlée 9/10 and peppermint mocha 9.5/10. The service was fast, ready in 3 minutes. The staff's attention could be better, much better: /
Atmosphere: 5
Food: 5
Service: 3
Aeneva Selwyn
Awesome!! my drink was amazing
Atmosphere: 5
Food: 5
Service: 5
Sharon Jorgenson
I received a gift card for Starbucks. The place was very tidy inside and the staff was very friendly and helpful. I ordered a small drink, which was good. I don't know what food would be like.
Atmosphere: 4
Service: 4
Sara Meyer
Employees acted as if it was dreadful being at work. Asked for 2 medium drinks and got 2 smalls. Our drinks sat on the counter for a bit before we realized that the drinks were ours bc the size was wrong and the gal working couldn’t say the names loud enough to be heard. She appeared miserable. Customer service was terrible. Drinks were good.
Service: 1
Travis Schmieg
I overall had a good experience, worthy of a 4-star review. The wait in the drive-thru was a bit longer than expected, but nothing too bad. My visit was quite typical for a Starbucks, with the usual quality of service and products. However, I found the request for a tip at the drive-thru to be a bit odd.
Atmosphere: 4
Food: 4
Service: 4
Becca Francisco
Took 40 minutes to get my order. They were making drinks for people that ordered after me. They weren't he nicest people either
Atmosphere: 1
Food: 1
Service: 1
jeff y
I tried Starbucks coffee again and hated it. I thot at 7:00 in the morning that the coffee would be fresh but it seemed burnt...
Atmosphere: 4
Food: 1
Service: 5
Jerzi
Let’s be real. When you come to watertown starbucks. be prepared to sit in line for half an hour. bring some snacks, popcorn. Maybe even bring a movie. Starbs, need to pick up the speed. Should be quick, fast. Not 30mins just to get the wrong order!
Atmosphere: 3
Food: 4
Service: 2
Rhonda Weiand
A Starbucks who has decided to change their hours. Opening at 9am.. might as well open at 3pm. Someone needs to be fired.
N Nelson
Ok this place used to be above a 5 but since a district manager Cory came in all has gone in a short matter of time. Forcible replacing the store manager who had everything running smooth was the final bullet in this store. Unless rapid change happens to reverse this move, this store is doomed. Taking my 400-500 bucks a month to another shop
So frustrating! Employees seem to be in such a hurry and don't listen or if they do they don't follow the order request so the drink comes out incorrectly. Just ordered an iced Americano with light water extra ice and there's absolutely no ice in it. Who wants a warm iced Americano? It would be one thing if it happened infrequently, but it seems to happen Almost every time I make a stop.
Service: 1
Aija Koistinen
Very delicious drinks and food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White & Roasted Red Pepper Egg Bites, Kale & Mushroom Egg Bites, Butter Croissant
Cas Rangel
Fast order and
Atmosphere: 5
Food: 5
Service: 5
Liam
I asked for something and some girl said they were closing in five minutes and I told her ok I’ll be out in a minute and she snapped back at me and said NO SIR YOU NEED TO LEAVE NOW OR I AM CALLING THE POLICE and I was honestly shocked but I just brushed it off and they took 25 mins to get my food then the next day I came and waited 45 minutes in line
Atmosphere: 1
Food: 1
Service: 1
kaylea b
Drinks are always amazing and the staff is always friendly!
Free glass day and there were no glasses :( We ordered through the app iced caramel brûlée 9/10 and peppermint mocha 9.5/10. The service was fast, ready in 3 minutes. The staff's attention could be better, much better: /
Atmosphere: 5
Food: 5
Service: 3
Awesome!! my drink was amazing
Atmosphere: 5
Food: 5
Service: 5
I received a gift card for Starbucks. The place was very tidy inside and the staff was very friendly and helpful. I ordered a small drink, which was good. I don't know what food would be like.
Atmosphere: 4
Service: 4
Employees acted as if it was dreadful being at work. Asked for 2 medium drinks and got 2 smalls. Our drinks sat on the counter for a bit before we realized that the drinks were ours bc the size was wrong and the gal working couldn’t say the names loud enough to be heard. She appeared miserable. Customer service was terrible. Drinks were good.
Service: 1
I overall had a good experience, worthy of a 4-star review. The wait in the drive-thru was a bit longer than expected, but nothing too bad. My visit was quite typical for a Starbucks, with the usual quality of service and products. However, I found the request for a tip at the drive-thru to be a bit odd.
Atmosphere: 4
Food: 4
Service: 4
Took 40 minutes to get my order. They were making drinks for people that ordered after me. They weren't he nicest people either
Atmosphere: 1
Food: 1
Service: 1
I tried Starbucks coffee again and hated it. I thot at 7:00 in the morning that the coffee would be fresh but it seemed burnt...
Atmosphere: 4
Food: 1
Service: 5
Let’s be real. When you come to watertown starbucks. be prepared to sit in line for half an hour. bring some snacks, popcorn. Maybe even bring a movie. Starbs, need to pick up the speed. Should be quick, fast. Not 30mins just to get the wrong order!
Atmosphere: 3
Food: 4
Service: 2
A Starbucks who has decided to change their hours. Opening at 9am.. might as well open at 3pm. Someone needs to be fired.
Ok this place used to be above a 5 but since a district manager Cory came in all has gone in a short matter of time. Forcible replacing the store manager who had everything running smooth was the final bullet in this store. Unless rapid change happens to reverse this move, this store is doomed. Taking my 400-500 bucks a month to another shop
Restaurantji Recommends
So frustrating! Employees seem to be in such a hurry and don't listen or if they do they don't follow the order request so the drink comes out incorrectly. Just ordered an iced Americano with light water extra ice and there's absolutely no ice in it. Who wants a warm iced Americano? It would be one thing if it happened infrequently, but it seems to happen Almost every time I make a stop.
Service: 1
Very delicious drinks and food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White & Roasted Red Pepper Egg Bites, Kale & Mushroom Egg Bites, Butter Croissant
Fast order and
Atmosphere: 5
Food: 5
Service: 5
I asked for something and some girl said they were closing in five minutes and I told her ok I’ll be out in a minute and she snapped back at me and said NO SIR YOU NEED TO LEAVE NOW OR I AM CALLING THE POLICE and I was honestly shocked but I just brushed it off and they took 25 mins to get my food then the next day I came and waited 45 minutes in line
Atmosphere: 1
Food: 1
Service: 1
Drinks are always amazing and the staff is always friendly!
Atmosphere: 5
Food: 5
Service: 5
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