Food was great. I tried the new caramel frosty and was very pleased.
Atmosphere: 5
Food: 5
Service: 5
Rhonda Rousseau
Very poor customer service. Stopped in as we were passing through the state and the staff were rude!
Atmosphere: 1
Food: 2
Service: 1
Rick Johnson
Good service and good food! Very disappointed that I have to order from a kiosk ☹️
Atmosphere: 4
Food: 5
Service: 4
T dw
Awesome Dave’s quad burger!! Custom ordered!
Atmosphere: 5
Food: 5
Service: 5
V Pallesen
When the food arrived it wasn't even warm the restaurant wasn't busy so there was no excuse for the poor quality. Cold fries. Cold burger. Cold chicken wrap.
Leslie B
Went through drive through, waited for awhile to get through, we had a coupon on the app. The guy in the drive thru pretended to scan the coupon on the app (it never beeped or gave us points so it wasn't applied) looked at the screen and said "yeah it took it off" ran the card and when I asked for my receipt he blatantly lied because I saw it print, he claimed it didn't print but it went through. I said I wanted my receipt, he asked me to pull ahead and he would bring it out when he got time. Surprise he never came out. Watch your transactions and amounts charged!
Atmosphere: 1
Food: 1
Service: 1
Kel W
Worst for always being out of items… management is rude “ she” …. Always have to wait when you go threw drive thru… please pull to the trash can… it’s fast food for a reason… 10 plus minutes for a burrito and biscuit is rediculous
Atmosphere: 1
Food: 1
Service: 1
Rose
never really had a bad experience here before tonight, my partner stopped in to get us food, came home to very red raw hamburger and a bit of pink chicken. ): super huge let down!
Atmosphere: 3
Food: 2
Service: 3
Darla Van Dyke
We ordered from our car. It took approximately 10 min for our order. It was 4 frosties and a medium ff. We were 2nd in line and it was about 2pm.
Atmosphere: 2
Food: 4
Service: 2
R Stanford
Took 17 minutes to get our food ! Cold fries and cold nuggets. Had to ask for cups to get drinks. Dining area not very clean.. Was not at all overly busy. Plenty of employees.
For a new business first impression is everything. The order system sucks and every table was dirty.. not to mention the floor had garbage. Six people standing behind counter train them to clean. I may not return. Hire a manager because clearly there isn't one.
Atmosphere: 1
Food: 3
Service: 1
Kathy Bergman
Crabby meal. Pineapple frosty was fun. Fries were very good and surprisingly large serving since we did not size up
Atmosphere: 5
Food: 4
Service: 5
Mary Patenode
Waited in line 30 minutes, food was completely cold and fries were hard and old. My first and last time spending my money there.
Derek Jones
First time I went through i was in waiting for them to be ready for drive thru orders for 12 minutes. Indoor service does not take priority. I also get a half filled small fry size both times I've asked for a large. Thanks!
Tonight, I go and there is literal screaming on the drive thru microphone blasting at me.
How are we letting half committed people do the hiring process?
Also, is this where people just go and hang out when their friends are working or what? How come anyone with no employee attire on can be allowed behind the counter? To hassle and mess around/talk with staff?
What in the actual F is going on at this place? I case you were wondering why you are tip toeing on having 2 stars...... Get a grip. Get a staff. Or shut it down and save us all the hassle! Late night crew is trash!
Atmosphere: 1
Food: 3
Service: 1
Aurora Johnson
For this place just opening up it’s going downhill real fast. Went in around 8:30 at night was not busy was just me and my husband in there and we ordered chicken nuggets a Dave’s burger fries and two frostys we waited 20 minutes inside after ordering. All the employees were on their phones except for what I’m guessing was the lead for the night shift he was trying to get them to get the food going but nobody was moving. He also apologized for the wait. Then three employees who are not on the clock walk in and one whose name is Andrew kept walking back behind were all the food is and he was told multiple times not to walk back there but he kept doing it anyways which is really gross to me. Also the place was dirty and there were flies everywhere, overall super disgusting.
Food was great. I tried the new caramel frosty and was very pleased.
Atmosphere: 5
Food: 5
Service: 5
Very poor customer service. Stopped in as we were passing through the state and the staff were rude!
Atmosphere: 1
Food: 2
Service: 1
Good service and good food! Very disappointed that I have to order from a kiosk ☹️
Atmosphere: 4
Food: 5
Service: 4
Awesome Dave’s quad burger!! Custom ordered!
Atmosphere: 5
Food: 5
Service: 5
When the food arrived it wasn't even warm the restaurant wasn't busy so there was no excuse for the poor quality. Cold fries. Cold burger. Cold chicken wrap.
Went through drive through, waited for awhile to get through, we had a coupon on the app. The guy in the drive thru pretended to scan the coupon on the app (it never beeped or gave us points so it wasn't applied) looked at the screen and said "yeah it took it off" ran the card and when I asked for my receipt he blatantly lied because I saw it print, he claimed it didn't print but it went through. I said I wanted my receipt, he asked me to pull ahead and he would bring it out when he got time. Surprise he never came out. Watch your transactions and amounts charged!
Atmosphere: 1
Food: 1
Service: 1
Worst for always being out of items… management is rude “ she” …. Always have to wait when you go threw drive thru… please pull to the trash can… it’s fast food for a reason… 10 plus minutes for a burrito and biscuit is rediculous
Atmosphere: 1
Food: 1
Service: 1
never really had a bad experience here before tonight, my partner stopped in to get us food, came home to very red raw hamburger and a bit of pink chicken. ): super huge let down!
Atmosphere: 3
Food: 2
Service: 3
We ordered from our car. It took approximately 10 min for our order. It was 4 frosties and a medium ff. We were 2nd in line and it was about 2pm.
Atmosphere: 2
Food: 4
Service: 2
Took 17 minutes to get our food ! Cold fries and cold nuggets. Had to ask for cups to get drinks. Dining area not very clean.. Was not at all overly busy. Plenty of employees.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
For a new business first impression is everything. The order system sucks and every table was dirty.. not to mention the floor had garbage. Six people standing behind counter train them to clean. I may not return. Hire a manager because clearly there isn't one.
Atmosphere: 1
Food: 3
Service: 1
Crabby meal. Pineapple frosty was fun. Fries were very good and surprisingly large serving since we did not size up
Atmosphere: 5
Food: 4
Service: 5
Waited in line 30 minutes, food was completely cold and fries were hard and old. My first and last time spending my money there.
First time I went through i was in waiting for them to be ready for drive thru orders for 12 minutes. Indoor service does not take priority. I also get a half filled small fry size both times I've asked for a large. Thanks!
Tonight, I go and there is literal screaming on the drive thru microphone blasting at me.
How are we letting half committed people do the hiring process?
Also, is this where people just go and hang out when their friends are working or what? How come anyone with no employee attire on can be allowed behind the counter? To hassle and mess around/talk with staff?
What in the actual F is going on at this place? I case you were wondering why you are tip toeing on having 2 stars...... Get a grip. Get a staff. Or shut it down and save us all the hassle! Late night crew is trash!
Atmosphere: 1
Food: 3
Service: 1
For this place just opening up it’s going downhill real fast. Went in around 8:30 at night was not busy was just me and my husband in there and we ordered chicken nuggets a Dave’s burger fries and two frostys we waited 20 minutes inside after ordering. All the employees were on their phones except for what I’m guessing was the lead for the night shift he was trying to get them to get the food going but nobody was moving. He also apologized for the wait. Then three employees who are not on the clock walk in and one whose name is Andrew kept walking back behind were all the food is and he was told multiple times not to walk back there but he kept doing it anyways which is really gross to me. Also the place was dirty and there were flies everywhere, overall super disgusting.
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