Wendy's
937 5th St SE, Watertown
(605) 223-8097
Recent Reviews
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Not very clean.
Atmosphere: 2
Food: 2
Service: 3
Great deals on combos. If a member more deals. I got a jr cheese with bacon for free with a purchase.
Food: 5
Service: 5
Took forever
Atmosphere: 1
Food: 5
Service: 1
Was there 10 minutes before 12. Only 2 ppl ahead of us, ordered on kiosk.
Kids meal & a cheeseburger, nothing complicated!! Paid CASH!!At 12:20, after 3 other walk ins came in ordered & received their orders, went up & asked about our order number. Asked about ready, she couldn’t find it but said “it can be”! Well waited another 5 minutes, didn’t look like she was working on it so left. You’re welcome Wendy’s for the nice $10 tip today. Probably will never return!!!!! Be better!
Atmosphere: 1
Food: 1
Service: 1
Tried to order at the register as I don't like using the kiosk. The girl behind the register rolled her eyes at me and gave me attitude. I left without ordering and won't be back!
Atmosphere: 1
Food: 3
Service: 1
Won't be back. I'm not going to sit in line yelling at AI to put an order in for over priced food. If a human cant take my order, ill eat somewhere else.
Atmosphere: 1
Food: 4
Service: 1
Waited about 20 min after we paid at the drive thru only to get extremely cold stale fries and other incorrect items.
Food: 1
Food was great. I tried the new caramel frosty and was very pleased.
Atmosphere: 5
Food: 5
Service: 5
Very poor customer service. Stopped in as we were passing through the state and the staff were rude!
Atmosphere: 1
Food: 2
Service: 1
Good service and good food! Very disappointed that I have to order from a kiosk ☹️
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Awesome Dave’s quad burger!! Custom ordered!
Atmosphere: 5
Food: 5
Service: 5
When the food arrived it wasn't even warm the restaurant wasn't busy so there was no excuse for the poor quality. Cold fries. Cold burger. Cold chicken wrap.
Went through drive through, waited for awhile to get through, we had a coupon on the app. The guy in the drive thru pretended to scan the coupon on the app (it never beeped or gave us points so it wasn't applied) looked at the screen and said "yeah it took it off" ran the card and when I asked for my receipt he blatantly lied because I saw it print, he claimed it didn't print but it went through. I said I wanted my receipt, he asked me to pull ahead and he would bring it out when he got time. Surprise he never came out. Watch your transactions and amounts charged!
Atmosphere: 1
Food: 1
Service: 1
Worst for always being out of items… management is rude “ she” …. Always have to wait when you go threw drive thru… please pull to the trash can… it’s fast food for a reason… 10 plus minutes for a burrito and biscuit is rediculous
Atmosphere: 1
Food: 1
Service: 1
never really had a bad experience here before tonight, my partner stopped in to get us food, came home to very red raw hamburger and a bit of pink chicken. ): super huge let down!
Atmosphere: 3
Food: 2
Service: 3
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