What to your store yester?Day?The store was dirty.The bathroom was dirty and the sandwich was not very good at all will not be back
Jenny JERRETT
The place was very busy, but everyone was multi tasking and working very hard. It is always fast and taste fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beach Club
Reagan Norris
Always a very good place to get a sub! The Ceasar Salad Wrap is the greatest, but I totally missed it on the menu and ordered a #7. The #7 was delicious as well! Service was terrific, especially it being later in the day
A
Never any issues and always solid service and food
jeremy kammrad
I ordered 2 sandwiches one for me and one for my husband for delivery to work (we work at Ace right in broadway) I ordered the beach club for me but when I got it, all it had on it was 2 slices of turkey literally an inch and a half of cheese 2 cucumbers and 2 tomatoes on it I called to complain cuz this is not the first time we’ve had bad experiences with jimmy John’s they have delivered to the wrong place twice and have gotten the wrong sandwiches in the order it doesn’t happen to just is either. Our coworkers have had lots of troubles too but what gets me is that both our sandwiches costed $12 and the manager told me they can do a $9 store credit, really I’m done ordering from this place, never know when or if they’ll show up with your food or if they do show up if you’ll get the right order.
Dank Definition
I decided to give Jimmy johns another shot and Im glad I did. Great sandwich. Great customer experience.
Atmosphere: 3
Food: 5
Service: 5
Noel Johns
Every time I order it always takes them a ridiculous amount of time to make and deliver the orders. I ordered earlier this week a delivery it took them about 50 minutes to make and deliver my order. Then I ordered a pick up order today placed it 30 minutes ago got to the store for them to tell me it isn’t even started and I will have to wait as they have other orders. This is getting out of hand can’t even order ahead because it won’t be done when you need it by!
Atmosphere: 1
Food: 1
Service: 1
Colin Hoesing
I ordered a delivery at 4:23 pm for 2 original sandwiches! A number 2 and 4 both with cheese xtra mayo no tomato add pickle, onions cut 1/2. I received my order after waiting 25 minutes for it went to eat it and wasn’t cut in half like asked, plus the #4 has no onion and had oil vinegar and oregano! I called the store to express my concern and explain that the sandwich ordered isn’t the sandwich that was delivered the staff member then said he had to speak to manager spoke to the manager and said you are more then welcome to come to store and get ur sandwich fixed I explained the whole reason I ordered delivery is because I wasn’t able to come to the store. He then put me on hold for like 2 minutes come back and said okay we will remake it and deliver the new sandwich! I said thank you I am so sorry and what not! I have been currently waiting for my ONE sandwich remake to be delivered now for 45 minutes it’s currently 5:38pm! And Still waiting! I don’t know why us customers have to be so sorry for OUR food being messed up but then get terrible service on top of it! This is ridiculous I don’t understand! There wasn’t any I am sorry there wasn’t any acknowledgment that my order was messed up and that my delivery is insanely late! I am extremely disappointed with this service! Love jimmy johns wish this would get figured out!
Atmosphere: 1
Food: 3
Service: 1
Taylor Ketelsen
Jimmy John’s has really gone downhill. Ordered a sandwich from them this morning., and they voided my transaction after they apparently called me 3 times and then cashier continued to argue with me about me not receiving a phone call then told me I would have to pay again because they messed up.
Service: 1
Luke Reeves
Thankyou! Y'all have always been super polite whenever I call cause I can be a bit impatient. The food is great and y'all work hard. Keep up the good work!
Last week I ordered a Caprese Pesto and asked if they could do ham instead of salami.. no problem.This week I order the same exact sandwich and I waa told that they couldn't substitute. I told them I ordered last week and their was no problem. Then a young man came on the speaker and said it would be $4.00 more to do that. WHAT???I'm a frequent diner at Jimmy Johns but I think my money is better spent where customer service matters.
Atmosphere: 1
Food: 1
Service: 1
Kelly Blome
We had sandwiches delivered to our hotel room,they were awesome, they were at our room in a very short time.I would recommend J J to anyone.Thank you for your great service
Eric Koch
Charged for soda that was ordered, but wasn't delivered ?
John
Always fast like they advertise. Food quality is fairly consistent. Portions are fairly consistent as well. I usually order with the app and pick up in the drive-thru. I like their fudge brownies. Worth trying if you like those generally.
What to your store yester?Day?The store was dirty.The bathroom was dirty and the sandwich was not very good at all will not be back
The place was very busy, but everyone was multi tasking and working very hard. It is always fast and taste fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beach Club
Always a very good place to get a sub! The Ceasar Salad Wrap is the greatest, but I totally missed it on the menu and ordered a #7. The #7 was delicious as well! Service was terrific, especially it being later in the day
Never any issues and always solid service and food
I ordered 2 sandwiches one for me and one for my husband for delivery to work (we work at Ace right in broadway) I ordered the beach club for me but when I got it, all it had on it was 2 slices of turkey literally an inch and a half of cheese 2 cucumbers and 2 tomatoes on it I called to complain cuz this is not the first time we’ve had bad experiences with jimmy John’s they have delivered to the wrong place twice and have gotten the wrong sandwiches in the order it doesn’t happen to just is either. Our coworkers have had lots of troubles too but what gets me is that both our sandwiches costed $12 and the manager told me they can do a $9 store credit, really I’m done ordering from this place, never know when or if they’ll show up with your food or if they do show up if you’ll get the right order.
I decided to give Jimmy johns another shot and Im glad I did. Great sandwich. Great customer experience.
Atmosphere: 3
Food: 5
Service: 5
Every time I order it always takes them a ridiculous amount of time to make and deliver the orders. I ordered earlier this week a delivery it took them about 50 minutes to make and deliver my order. Then I ordered a pick up order today placed it 30 minutes ago got to the store for them to tell me it isn’t even started and I will have to wait as they have other orders. This is getting out of hand can’t even order ahead because it won’t be done when you need it by!
Atmosphere: 1
Food: 1
Service: 1
I ordered a delivery at 4:23 pm for 2 original sandwiches! A number 2 and 4 both with cheese xtra mayo no tomato add pickle, onions cut 1/2. I received my order after waiting 25 minutes for it went to eat it and wasn’t cut in half like asked, plus the #4 has no onion and had oil vinegar and oregano! I called the store to express my concern and explain that the sandwich ordered isn’t the sandwich that was delivered the staff member then said he had to speak to manager spoke to the manager and said you are more then welcome to come to store and get ur sandwich fixed I explained the whole reason I ordered delivery is because I wasn’t able to come to the store. He then put me on hold for like 2 minutes come back and said okay we will remake it and deliver the new sandwich! I said thank you I am so sorry and what not! I have been currently waiting for my ONE sandwich remake to be delivered now for 45 minutes it’s currently 5:38pm! And Still waiting! I don’t know why us customers have to be so sorry for OUR food being messed up but then get terrible service on top of it! This is ridiculous I don’t understand! There wasn’t any I am sorry there wasn’t any acknowledgment that my order was messed up and that my delivery is insanely late! I am extremely disappointed with this service! Love jimmy johns wish this would get figured out!
Atmosphere: 1
Food: 3
Service: 1
Jimmy John’s has really gone downhill. Ordered a sandwich from them this morning., and they voided my transaction after they apparently called me 3 times and then cashier continued to argue with me about me not receiving a phone call then told me I would have to pay again because they messed up.
Service: 1
Thankyou! Y'all have always been super polite whenever I call cause I can be a bit impatient. The food is great and y'all work hard. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Last week I ordered a Caprese Pesto and asked if they could do ham instead of salami.. no problem.This week I order the same exact sandwich and I waa told that they couldn't substitute. I told them I ordered last week and their was no problem. Then a young man came on the speaker and said it would be $4.00 more to do that. WHAT???I'm a frequent diner at Jimmy Johns but I think my money is better spent where customer service matters.
Atmosphere: 1
Food: 1
Service: 1
We had sandwiches delivered to our hotel room,they were awesome, they were at our room in a very short time.I would recommend J J to anyone.Thank you for your great service
Charged for soda that was ordered, but wasn't delivered ?
Always fast like they advertise. Food quality is fairly consistent. Portions are fairly consistent as well. I usually order with the app and pick up in the drive-thru. I like their fudge brownies. Worth trying if you like those generally.
Atmosphere: 4
Food: 5
Service: 5
Parked the semi on the street and walked in!!
Atmosphere: 5
Food: 5
Service: 5
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